Jobs at Funko

Manages Loungefly’s graphic design team, providing creative direction for innovative product concepts aligned with brand standards. Coaches designers, prioritizes work, contributes to product creation and revisions, collaborates cross-functionally, reports project status, resolves workflow challenges, and drives creative initiatives that strengthen product storytelling and brand impact.

Manage key Italian retail accounts across toys, culture, and softlines. Responsibilities include meeting revenue targets, developing account plans, forecasting inventory and recurring revenue, negotiating commercial terms, coordinating promotions and product launches, analyzing POS data, and building senior buyer relationships. The role collaborates with marketing, supply chain, finance, demand planning, customer service, and product teams to execute commercial strategies and support customer needs. Regular travel, trade-show participation, and fluency in English and Italian are required.

Leads the design, development, and deployment of production enterprise AI applications, intelligent automation, agentic workflows, and RAG solutions. Builds integrations with business platforms, implements observability, evaluation, security, governance, and human-in-the-loop controls, and establishes reusable AI engineering standards. Partners with business, product, data, security, and engineering teams to deliver measurable value while mentoring engineers and evaluating emerging AI technologies.

Translates business needs into AI solution requirements, user stories, acceptance criteria, and workflows. Coordinates Agile ceremonies, backlog quality, SDLC delivery, testing, stakeholder validation, risks, and releases. Supports AI product operations, evaluates AI outputs, develops training and documentation, manages the internal AI knowledge hub, and drives employee adoption of approved OpenAI and Anthropic capabilities. Promotes responsible AI, security, privacy, human oversight, and continuous improvement through feedback and usage insights.

The Senior National Accounts Manager owns revenue targets and manages relationships with major U.S. retailers. Responsibilities include selling Funko products, coordinating launches and promotions, analyzing sales and inventory data, forecasting demand, optimizing product mix, presenting business recommendations, and achieving sales and profit goals. The role also involves recruiting and managing team members, collaborating cross-functionally, resolving stakeholder issues, and developing strategic growth plans.

Direct sales strategy and account management across LATAM, leading a remote sales team and managing accounts generating at least $30 million annually. Develop retail distribution strategies, sales targets, forecasts, campaigns, promotions, product launches, and client relationships. Analyze market trends, support major deals, coordinate creative initiatives and trade shows, and ensure revenue and inventory objectives. The role requires senior leadership, C-level communication, commercial analysis, and experience in the collectible, toy, or CPG industry.

Manages the Key Account Coordinators team supporting strategic retail customer portfolios and top accounts. Oversees customer service, sales administration, order management, account requirements, escalation plans, reporting, process improvement, KPIs, coaching, and team performance. Partners with sales, logistics, product development, and internal departments to ensure smooth order execution and resolution of complex account issues. Requires strong administration, analytical, communication, client service, ERP, Microsoft Office, and Power BI skills.

Supports the Amazon EU sales team through order entry, order-book deadline reviews, purchase-order adjustments in Vendor Central, and administrative assistance. The role helps achieve sales targets and maintain high internal and external customer service standards. It requires strong organization, prioritization, attention to detail, communication, relationship-building, teamwork, and the ability to work effectively in a fast-paced environment.

Designs and develops licensed accessory products for Loungefly, including bag silhouettes, character art, graphics, materials, trims, hardware, and construction details. Researches trends, creates sketches, mockups, and prototypes, and balances creativity with functionality, brand standards, licensor guidelines, and costing parameters. Collaborates with creative leadership and cross-functional teams while independently managing projects and maintaining Loungefly’s brand integrity.

Leads Funko’s EMEA CRM and lifecycle marketing strategy across email, SMS, WhatsApp, and other owned channels. Owns regional campaign planning, segmentation, personalization, automation, experimentation, reporting, forecasting, and budget management. Oversees the EMEA CRM team, partners with global and cross-functional stakeholders, optimizes CRM platforms and integrations, and drives customer engagement, retention, revenue, and lifetime value across Funko and Loungefly eCommerce channels.

Provides credit control administration, including creating and maintaining customer accounts in Microsoft Dynamics 365, validating VAT and customer information, obtaining credit checks, managing account holds, posting payments, issuing statements and invoices, and handling customer queries. Owns a small ledger while supporting wider credit control activities and collaborating with Sales, Onboarding, and other departments. The role requires accuracy, organisation, communication skills, and adherence to SOX procedures.

Leads the concept design team from ideation through production for vinyl and plush collectibles. Oversees creative standards, workload planning, brand and licensing alignment, cross-functional collaboration, project timelines, and commercial viability. Manages team performance through coaching, goal setting, reviews, and career development while fostering an innovative, high-quality creative environment.

Leads Funko’s creative brand and marketing function, overseeing visual identity, tone, campaigns, content, product launches, retail, social media, events, and experiential work. Manages and develops multidisciplinary creative teams across design, copy, photography, video, and studio operations. Establishes creative processes, workflows, objectives, and quality standards while partnering with marketing, communications, sales, product, licensors, agencies, and executives to strengthen global brand engagement and commercial performance.

Leads paid creative strategy across DTC channels, translating business goals into channel briefs and testing roadmaps. Owns creative performance frameworks, analyzes CTR, CVR, ROAS, and fatigue, and turns insights into scalable production priorities. Manages agency and media-buying relationships, aligns creative with acquisition and retention teams, and communicates strategy to senior stakeholders. Builds processes and capabilities for performance creative while guiding a content producer and monitoring platform, AI, and production trends.

Leads the creative vision for Loungefly accessories and apparel products from concept through production. Manages and mentors designers, reviews artwork and samples, directs licensor and buyer revisions, develops trend research and creative presentations, and collaborates with product development, merchandising, marketing, sales, operations, sourcing, and licensing teams. Ensures designs meet brand, commercial, quality, and retailer expectations while maintaining creative innovation and operational effectiveness.

Leads Loungefly’s North American wholesale sales strategy, revenue and profitability targets, national account relationships, channel expansion, commercial negotiations, and retail partnerships. Develops account growth plans, supports product launches, uses POS data and market insights, and collaborates with Marketing, Planning, Finance, and Operations. Manages sales agencies and develops a high-performing team while driving distribution and profitable growth across specialty, mass, department store, club, marketplace, and off-price channels.

Coordinate inbound and outbound shipments across EMEA, including imports, exports, deliveries, transport arrangements, shipment tracking, documentation, and proof-of-delivery collection. Liaise with warehouses, 3PL providers, suppliers, freight forwarders, shipping lines, and internal teams. Resolve dispatch queries, maintain filing systems, support freight savings, and ensure timely delivery execution.

Coordinates procurement and direct customer shipments across EMEA and APAC. Creates and maintains supplier purchase orders, manages logistics and shipping documentation, reconciles ERP and customer order systems, supports sales with revenue visibility and credit inquiries, tracks allocations, and coordinates with global teams, suppliers, and customers to resolve supply issues and meet shipping expectations.