Jobs at Fulfillment IQ

Configure and maintain a global Manhattan Active WM template across warehouse implementations. Responsibilities include configuring warehouse processes, parameters, business rules, workflows, integrations, reports, and labels; documenting, testing, packaging, and deploying changes; supporting SIT, UAT, go-lives, and stabilization; troubleshooting defects; maintaining template governance; and transferring knowledge to implementation and support teams.

Configure and maintain a global Manhattan Active WM template across warehouse implementations. Responsibilities include configuring warehouse processes, parameters, workflows, business rules, reports, labels, and MHE integrations; managing documentation, testing, packaging, versioning, and deployment; enforcing template governance; troubleshooting during SIT, UAT, go-live, and stabilization; and supporting regional implementation teams and client knowledge transfer.

Owns hands-on configuration, testing, deployment, and continuous improvement of a global Manhattan Active WM template. The role configures warehouse processes, system parameters, business rules, workflows, reports, labels, and MHE integrations; maintains reusable template components; governs documentation and quality; supports SIT, UAT, go-live, and stabilization; troubleshoots defects; and recommends template enhancements across customer implementations.

Leads client relationships, technology delivery teams, product strategy, solution architecture, and internal innovation products. Owns engagements from problem discovery through delivery, managing scope, budgets, risks, timelines, resourcing, and account growth. Builds delivery standards, develops cross-functional talent, shapes proposals and roadmaps, and partners with sales and leadership. Supply chain, fulfillment, logistics, and modern software delivery expertise are strongly preferred.

Lead functional architecture and solution design for global Manhattan Active Order Management implementations. Conduct Fit-to-Template and GAP analyses, govern reusable global templates, define configuration and extension requirements, and guide configurators and engineers. Support integrations, testing, deployment, go-live, stabilization, change governance, workshops, and knowledge transfer across order management, warehouse management, and surrounding systems. The role is remote within select U.S. states and requires travel of up to 40%, including international travel.

Lead functional solution design for Manhattan Active WM implementations and global template enhancements. Conduct Fit-to-Template and GAP analyses, define configuration and extension requirements, protect against unnecessary customization, and guide configurators and engineers. Design integrations across warehouse, automation, ERP, OMS, and transportation systems. Support testing, deployment, stabilization, governance, workshops, documentation, and knowledge transfer. The role is remote within the United States, limited to select states, and requires up to 40% domestic and international travel.

Owns day-to-day Linux server administration and hardware support for the Bengaluru team. Responsibilities include configuring and recovering Windows and macOS devices, troubleshooting hardware and networking issues, managing Microsoft 365 accounts, resolving support tickets, maintaining asset records, applying Linux patches, monitoring backups, following security controls, and documenting procedures. The role also writes simple automation scripts and escalates complex issues to Corporate Technology or DevOps.

Leads WMS-to-robotics and WCS integration projects for warehouse automation clients. Responsibilities include requirements analysis, WMS configuration, SQL troubleshooting, MHE message diagnosis, solution design, testing, go-live support, incident leadership, client communication, documentation, and mentoring. The role bridges warehouse operations, IT, developers, and international robotics vendors, with frequent onsite travel and occasional weekend work.

Owns complex enterprise sales opportunities from prospecting through close across supply chain consulting, technology transformation, and implementation services. Builds executive relationships, develops strategic account plans, manages forecasting and pipeline discipline, and partners with consulting and technical teams to create solutions. The role also contributes to sales methodology, organizational scaling, coaching, and future team development. It requires deep supply-chain technology expertise and experience selling high-value professional services to retailers, brands, 3PLs, and logistics organizations.

Leads quota-carrying enterprise sales across supply-chain consulting, technology transformation, and implementation services. Owns complex opportunities from prospecting through close, builds executive relationships, develops strategic accounts, manages forecasting and pipeline discipline, and partners with technical and consulting teams on solutions. The role also helps establish sales methodology, processes, coaching, and organizational growth.

Leads end-to-end functional and technical solution design for Blue Yonder WMS implementations. Translates warehouse operations requirements into scalable solutions, governs configuration and integrations, manages design risks, supports testing and deployment, and advises client stakeholders. The role also contributes to pre-sales, delivery methodology, reusable assets, and consultant mentoring across complex retail, 3PL, and automated distribution environments.

Lead end-to-end Manhattan WMOS/MAWM solution architecture and design for complex warehouse management implementations. Translate operational requirements into scalable configurations, integrations, technical specifications, and process designs; govern delivery through testing, deployment, go-live, and hypercare. Lead client stakeholders, configuration and integration teams, automation partners, and design governance. Evaluate customization requests, manage risks and dependencies, support pre-sales, mentor consultants, and develop reusable Manhattan practice assets.

Own the architecture and technical direction of Zynque, a live integration platform for supply chain and logistics. Scale throughput, reliability, and multi-tenant performance while customers onboard; establish observability, SLOs, incident practices, and capacity planning. Harden security, data integrity, and fault tolerance, eliminate scaling risks, mentor engineers, and partner with Product on platform investments. The role requires hands-on coding and ownership of enterprise readiness in a high-ambiguity environment.

Lead end-to-end solution design for Manhattan Active WM rollouts across multiple distribution centers. Facilitate operational workshops, assess process gaps, develop options-based designs, create functional specifications, estimate implementation effort, and present recommendations to business and executive stakeholders. Partner with configuration, technical, and testing teams while coaching client IT teams to build long-term platform self-sufficiency. The role requires extensive Manhattan WMS experience, strong warehouse-process knowledge, client-facing communication, and travel of up to 25–35%.

Lead Manhattan Active Warehouse Management configuration across full-cycle WMS transformation programs. Translate warehouse requirements into scalable solutions, lead client workshops, manage configuration environments, coordinate integrations and testing, and support deployment, stabilization, and optimization. The role also mentors consultants, documents solution designs, manages risks, and serves as a trusted advisor to business and technical stakeholders.

Lead end-to-end WMS implementation, configuration, integration, testing, troubleshooting, and post-go-live support. Configure inbound, outbound, inventory, returns, picking, and shipping modules; develop custom logic; test APIs; and optimize SQL queries and stored procedures. Partner with clients through requirements gathering, SIT, UAT, go-live, and continuous improvement initiatives. Produce technical documentation, participate in Agile ceremonies, resolve production issues, and mentor junior team members while supporting projects requiring up to 50% travel.

Leads WMS-to-robotics and WCS integration projects for warehouse automation clients. Responsibilities include requirements analysis, WMS configuration, SQL and stored-procedure troubleshooting, MHE message diagnosis, solution design, go-live support, incident leadership, documentation, client communication, and mentoring. The role bridges warehouse operations, IT, developers, and international robotics vendors, with frequent travel and onsite troubleshooting during implementation and go-live phases.

Implements, configures, and supports warehouse management systems for clients. Responsibilities include gathering requirements, configuring inbound, outbound, inventory, returns, picking, and shipping modules, testing APIs and integrations, optimizing SQL and stored procedures, troubleshooting across application and database layers, and supporting SIT, UAT, go-live, and post-go-live activities. The consultant also creates technical documentation, participates in Agile ceremonies, and travels up to 50% based on customer needs.

Support WMS-to-robotics and WCS integrations for client warehouse operations. Configure WMS modules, analyze functional and integration requirements, troubleshoot MHE messaging, and write SQL queries and stored procedures. Provide SIT, UAT, go-live, and post-go-live support, investigate root causes, communicate MVP scope, coordinate with development and robotics vendor teams, and maintain technical documentation. The role requires substantial client engagement and 50–75% travel, including occasional weekend go-live support.

Leads Blue Yonder WMS discovery, requirements validation, solution design, design assurance, documentation, stakeholder workshops, gap analysis, integrations, governance, and training. Translates warehouse operations into scalable WMS capabilities while coordinating business, technical, integration, testing, product, and operational teams. The consultant also evaluates customizations, supports implementation planning, identifies risks and dependencies, develops role-based training materials, delivers enablement sessions, and mentors delivery-team members.