Search the 137 jobs at Freshworks

Principal Engineer with 15+ years of experience in engineering, specializing in designing and architecting large-scale distributed systems. Deep expertise in transactional or analytical datastores, platform domain expertise, and cloud technologies. Experience with B2B SaaS products and ITSM architecture. Strong focus on technical leadership, innovation, and building for scalability and reusability.

This position is a part of the Enterprise sales organization, responsible for selling the entire Freshworks suite of products to new customers, managing sales pipeline, and collaborating with different departments. Onsite expectations in Denver, CO office 3x/week. Qualifications include 2-5 years of experience in sales cycles, domain knowledge in SaaS, and exceptional communication skills.

Develop and execute marketing strategies for Freshworks' Developer Platform, targeting developers to drive platform usage and app development. Manage developer community, drive campaigns, and engage with external developer audiences.

Product Marketing Manager responsible for creating and strengthening messaging, driving competitive attack programs, and enabling GTM teams. Requires 8-10+ years of experience in delivering competitive insights in B2B software or SaaS/PaaS environments, with a focus on ITSM. Must possess strong analytical, problem-solving, and communication skills.

Seeking a Senior Staff Engineer - Backend to establish and drive engineering standards, architect and build large-scale systems, innovate technology, and guide multi-disciplinary teams. Responsibilities include leading the Engineering Roadmap, addressing technical debt, staying updated on technological advancements, and setting a high standard for software engineering.

Freshworks is seeking a Senior Program Manager to oversee and manage quarterly planning, allocate resources, create project schedules, monitor progress, and ensure support for all GTM functions. Responsibilities include adherence to team standards, issue resolution, development of standard operational procedures, training, coordination with Product Management, and operationalizing content production processes. Qualifications include 8+ years of program management experience, a Bachelor's Degree or equivalent professional experience, excellent communication skills, and proven success in influencing and developing relationships.

Senior Program Manager at Freshworks responsible for overseeing quarterly planning, resource allocation, project scheduling, and reporting. Must adhere to team standards, identify and resolve issues, develop operational procedures, and ensure governance compliance. Requires 8+ years of program management experience in Marketing, Digital, or Brand teams.

Freshworks is looking for a Senior Program Manager to oversee and manage quarterly planning, allocate resources, create project schedules, monitor progress, and support all GTM functions globally. Responsibilities include adhering to team standards, resolving issues, developing procedures, training stakeholders, and operationalizing content production processes.

Freshworks is seeking a Sr. Director of Analyst Relations to lead the analyst relations program, drive program strategy, engage with industry analysts, and align with company objectives. This role involves establishing and managing AR objectives, developing relationships with analysts, and influencing product strategies based on analyst insights.

Seeking a highly skilled Principal / Enterprise IT Project Manager to oversee the end-to-end delivery of SaaS solutions to enterprise clients within a SaaS Professional Services business unit. Responsibilities include project planning, stakeholder management, quality assurance, and change management. Requires minimum 8 years of SaaS project management experience and fluency in English.

As a Senior Staff Engineer - Systems at Freshworks, you will have a large scope of responsibilities in planning, designing, and developing production quality systems. You will mentor other engineers, coordinate with stakeholders, prioritize technology initiatives, and ensure the uptime and scalability of systems. Strong communication and documentation skills are essential.

Looking for an experienced leader to scale the Customer Success organization, mentor the team, and champion initiatives. Responsible for achieving team OKRs, defining operational processes, and building strong cross-functional relationships.

Freshworks is seeking a Senior Solution Engineer to work closely with Enterprise customers, support sales team in solution evaluation, conduct requirements gathering, and develop technical sales strategies. This is a hybrid role with onsite expectations in San Mateo, CA or Denver, CO offices.

Freshworks is seeking a Vice President of Product Management to lead the product strategy for Freshservice, a cloud ITSM platform. The ideal candidate will drive revenue growth by developing effective product strategies, collaborating with cross-functional teams, and delivering value for customers.

Freshworks is seeking a Senior Director of Analyst Relations to lead the analyst relations program. The role involves developing and implementing strategic plans, building and maintaining relationships with industry analysts, driving analyst awareness, and influencing product strategies based on analyst insights.

Creating a global workplace that enables everyone to find their true potential, purpose, and passion. Committed to providing equal opportunity for all and promoting diversity in the workplace.

The Senior Deals Desk Analyst at Freshworks is responsible for driving and influencing comprehensive deal reviews for large, complex deals, participating in sales strategy, building custom pricing models, advising customer contract negotiations, and providing sales guidance on deal elements. They also contribute to process improvement, participate in projects and initiatives, and own internal activities on key deals.

Seeking a Senior IT Project Manager (Customer Engagement) to oversee the delivery of SaaS solutions to enterprise clients, ensuring projects are completed on time, within budget, and to high quality standards. Responsibilities include project planning, stakeholder management, quality assurance, and change management. Requires 4 years of experience in managing enterprise-level SaaS projects and a bachelor's degree in a relevant field.

Seeking a Senior IT Project Manager (Customer Engagement) to lead complex enterprise-level projects within the SaaS industry. Responsible for end-to-end delivery of SaaS solutions to enterprise clients, ensuring projects are on time, within budget, and meet quality standards. Key responsibilities include project planning & execution, stakeholder management, quality assurance, and change management. Requires a minimum of 4 years of experience in managing enterprise-level SaaS projects and a Bachelor's degree in a related field. Strong communication and project management skills are essential.

Manage outbound interactions with prospective customers, develop and manage lead pipeline, engage with senior managers, advocate for the brand, provide regular reporting of pipeline status.