The HRIS Analyst will enhance Workday's features, ensure data integrity, and support stakeholders while managing HR technology projects.

The Senior Business Analyst collaborates with various teams to derive actionable insights, develops regular reporting metrics, presents findings, and utilizes advanced analytics to enhance business processes.

The Account Manager will manage customer relationships, drive revenue through ITSM and EX solutions, and develop account plans to meet client needs while exceeding sales targets.

The Lead Business Analyst drives data-driven solutions to optimize revenue operations, focusing on sales initiatives, forecasting, and process improvement.

The Lifecycle & Retention Lead will create and manage customer email nurture strategies, analyze engagement metrics, and ensure cross-functional collaboration to enhance customer retention.

The role involves managing financial planning and budgeting for marketing, providing analytical support, and developing processes while mentoring the finance team.

The Engineering Manager will lead a team of engineers, oversee technical standards, manage engineering practices, and drive team productivity while coaching members and ensuring effective delivery of the feature roadmap.

The Analyst will manage subscriptions and billing, ensuring proper invoicing, resolving customer queries, and supporting revenue generation activities.

Drive the customer references strategy by identifying and managing referenceable customers, supporting sales and marketing efforts, and measuring impact.

The Senior Director of SMB Sales at Freshworks leads sales growth initiatives focused on the SMB segment, driving revenue and optimizing sales performance through strategic leadership and market analysis.

Manage relationships with assigned accounts, ensure high customer retention, drive client success, and effectively communicate product concerns internally.

The Senior Manager of Customer Success will lead a team to optimize customer engagement, reduce churn, enhance retention, and drive account growth through strategic initiatives and cross-functional collaboration.

The Lead Account Manager is responsible for building and maintaining relationships with existing customers, driving upsell and cross-sell opportunities, and achieving revenue targets through consultative selling strategies.

Engage with customers to enhance their experience with Freshworks products, ensuring effective use and facilitating relationship management and communication across teams.

The Lead - Customer Engagement oversees SaaS project implementation, managing teams, timelines, and ensuring quality delivery while maintaining customer relations.

The Lead - Customer Engagement will manage SaaS product implementations, ensuring timely delivery and quality, while coordinating with internal and customer teams.

The Lead - Customer Engagement oversees the implementation of SaaS products, coordinating between teams and managing project lifecycles to ensure timely delivery and high-quality results for customers.

Support customers by resolving queries and troubleshooting issues, collaborating with internal teams to enhance customer satisfaction and support experience.

The Lead - Customer Engagement oversees the implementation of SaaS products, managing cross-functional teams to deliver quality results on time and ensuring client satisfaction.

The Lead - Customer Engagement oversees SaaS implementation projects, manages cross-functional teams, coordinates with customers, and ensures the timely delivery of quality results.