Search the 11 jobs at Freshworks

In this global leadership role at Freshworks, you will lead pre-sales initiatives, manage Solutions Engineers and Architects, and develop strategies to demonstrate product value to clients, while ensuring a collaborative team culture focused on performance and diversity.

The Vice President of Global Solution Engineering at Freshworks will lead pre-sales initiatives, manage teams of Solutions Engineers and Architects, design GTM strategies, and drive organizational improvements. Responsibilities include mentoring, aligning with sales strategies, participating in deals, and advocating for diversity and inclusion within the team.

The Commercial Counsel will draft and negotiate a variety of commercial agreements, support the legal aspects of business transactions, and develop frameworks for efficient contract management. This role involves collaboration with various teams to ensure compliance and streamline processes in a hybrid work environment.

The Senior Manager - Events will lead the strategic planning and execution of Freshworks' global events portfolio. Responsibilities include managing the end-to-end event lifecycle, overseeing logistics, and ensuring events align with company goals while optimizing attendee experience and budget management.

The Staff Product Manager will own and develop modules for differentiation and growth, act as a customer advocate, create user-centered solutions, communicate effectively with stakeholders, and lead product iterations in a fast-paced environment.

The Senior Director of Partner Marketing at Freshworks will develop and execute a global partner marketing strategy, lead a team of partner marketing managers, design partner-led campaigns, manage marketing budgets, and conduct market research to enhance partner growth and customer acquisition.

The Customer Engagement Operations Lead will manage cross-functional projects, optimize processes, and coordinate with internal teams. Responsibilities include developing project plans, mitigating risks, providing updates to stakeholders, and ensuring communication among teams while maintaining project documentation.

The Senior Data Scientist will develop advanced NLP solutions and AI models for Freshworks' bots platform, tackling complex business problems with advanced machine learning techniques, and enhancing model performance using retrieval-augmented generation methodologies.

The Senior Director of Analyst Relations will lead Freshworks' analyst relations program, developing strategic plans, maintaining relationships with industry analysts, and guiding effective communication regarding company offerings. This role involves influencing product development and driving engagement with analysts to enhance the company's market presence.

The Lead Data Scientist at Freshworks will identify critical business problems solvable through Machine Learning, apply statistical and algorithmic skills, and design scalable systems while collaborating with product and business teams. Responsibilities include defining target metrics and using advanced mathematics with Big Data for effective solutions.

The Employment Counsel will provide legal advice on a wide range of HR matters, ensuring compliance with laws and policies related to recruiting, onboarding, and employee management. Key responsibilities include drafting employment agreements, advising on pre-hiring compliance, and managing personnel investigations and disputes, all while collaborating with HR and relevant internal teams.