The Marketing Strategy & Planning Director will drive Freshworks’ marketing initiatives, focusing on operational efficiency, strategy execution, and collaboration to meet annual goals.

The Talent Acquisition Specialist will manage recruitment for GTM teams, develop search strategies, provide a high touch candidate experience, and analyze hiring metrics to improve processes.

As a Senior Software Engineer, you will develop high-quality backend code, frontend components, and APIs, collaborating with teams to enhance IT solutions.

The Onboarding Specialist guides customers through the onboarding of Freshservice, ensuring successful integration and usage, while providing support and training.

Lead a team of Business Development Managers to drive customer acquisition, manage sales strategies, and enhance team performance in the North American market.

The Staff Product Manager will own modules, drive customer empathy, collaborate with teams, and ensure successful product deliveries through structured experimentation.

The Lead Account Executive will drive new business acquisition, manage sales cycles, and build strategic relationships with key accounts to achieve revenue targets.

Lead daily financial operations of the global professional services team, optimize workflows, manage resources, and drive strategic initiatives for business success.

The Lead Customer Success manages client relationships, ensures high retention rates, and drives client adoption of Freshworks products, while collaborating with internal teams to address issues and enhance service delivery.

Lead the CX Account Executive efforts to build transformative partnerships and drive value for global enterprise organizations through effective strategy and relationship management.

The Account Executive will lead partnerships with global enterprises, manage relationships, and drive CX transformation solutions, emphasizing complex sales cycles and stakeholder management.

The Senior Manager of Executive Communications at Freshworks will develop written materials, manage corporate communications strategies, engage audiences, and work cross-functionally to enhance the company's narrative and reputation.

Manage and grow large accounts, drive product adoption, minimize churn, and enhance customer success through collaboration with various internal teams.

The Lead - Customer Success manages key accounts, drives product adoption, reduces churn, and collaborates with internal teams for customer satisfaction.

The Strategic Customer Success Manager builds relationships with key clients, driving satisfaction and value through effective use of Device42. Responsibilities include managing customer journeys, leading reviews, and identifying upsell opportunities while collaborating with cross-functional teams.

The Engineering Manager will lead the platform development team, promoting diversity and enabling employees to reach their potential.

Lead Software Engineer responsible for testing and automation processes, ensuring software quality through rigorous testing practices, tool setup, and collaboration with development teams.

The Channel Sales Manager will expand partnerships, drive revenue growth, and manage strategic partner relations in the India market, particularly in SaaS and channel sales.

The Field Marketing Manager will lead marketing initiatives for customer engagement, drive pipeline growth through strategic programs, and collaborate with sales teams to optimize marketing impact for SMB/Commercial segments.

The Field Marketing Manager develops and executes marketing programs to enhance engagement and accelerate pipeline growth in the SMB/Commercial segment, collaborating with cross-functional teams and managing multiple initiatives.