Banqueting Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Role Overview:

Four Seasons Hotel London at Park Lane is looking for a Banqueting Supervisor to join our Banqueting team. The role will support the Banqueting Manager in ensuring the seamless execution of events, adhering to Four Seasons' exceptional standards and procedures. You will deliver impeccable service at all times while providing leadership and management for the department.

What You Will Do:

• Assist in overseeing the smooth day-to-day operation of banqueting events.

• Ensure all events are executed to the highest standards, meeting and exceeding guest expectations.

• Manage and support the banqueting team, providing guidance and training to maintain consistent service quality.

• Coordinate with various departments to ensure seamless event execution, from setup to breakdown.

• Conduct pre-event briefings and post-event evaluations to ensure continuous improvement.

• Build strong relationships with guests, anticipating and fulfilling their needs to create memorable experiences.

What We’re Looking For:

• A minimum of 2 years’ experience in food and beverage operations.

• Fluency in English, both written and spoken.

• Flexibility to work a variety of shifts, including weekends.

• Immaculate personal presentation.

• Outstanding customer service skills with a proactive approach to anticipating guest needs and exceeding expectations.

Employee Benefits at Four Seasons Hotel London at Park Lane:

• Compensation: £40,000 package, including salary and service charge.

• Profit Share: Earn up to 5% of your salary through our profit-sharing plan.

• Career Development: Exceptional training programs and growth opportunities.

• Global Perks: Complimentary stays at other Four Seasons Hotels and Resorts.

• On-Duty Comforts: Uniforms, meals, and access to fruits, coffee, tea, and ice cream throughout the day.

• Wellness & Transportation:

  • Choice of dental insurance or medical cash plan.

  • Free life insurance when enrolled in the pension plan.

  • Season ticket loan for commuting and Cycle to Work scheme.

• Community & Engagement:

  • Annual themed employee party.

  • Social, charitable, and sporting events year-round.

  • Employee recognition programs.

About Four Seasons Hotels and Resorts:  

Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing.  At Four Seasons, we are powered by people and our culture enables everything we do.  

We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.  

We look forward to receiving your application!