Jobs at Foundation Medicine

Receives, verifies, documents, and routes patient specimens in a CLIA-certified clinical laboratory. Performs accurate CRM data entry, specimen labeling, documentation uploads, demographic updates, and compliance checks. Maintains specimen integrity and audit histories while resolving discrepancies and escalating issues. Collaborates with internal teams, follows GDP, CLIA, CAP, HIPAA, and safety requirements, and supports schedule changes including occasional weekend or off-hours work.

Drives global product and market strategy for diagnostic products across development, launch, commercialization, lifecycle management, and obsolescence. Leads market analysis, competitive intelligence, customer insights, segmentation, forecasting, positioning, business cases, and evidence-generation planning. Partners with clinical, commercial, finance, marketing, and project teams, supports product quality issues, engages customers and key opinion leaders, and presents strategic opportunities to leadership. Requires up to 25% domestic and international travel.

Coordinates interviews, candidate communications, travel arrangements, and Applicant Tracking System data for the Talent Acquisition team. Welcomes candidates, prepares interview spaces, supports hiring managers and recruiters, and assists with People team projects. The role requires strong organization, attention to detail, customer service, confidentiality, and proficiency with Microsoft Office.

Field-based sales professional responsible for growing Foundation Medicine’s diagnostic products and services across a Northern Virginia territory. The role manages account plans, sales quotas, customer acquisition and retention, stakeholder relationships, reimbursement education, presentations, negotiations, forecasting, and territory strategy. Customers include oncologists, pathologists, urologists, hospital leaders, and other cancer-care stakeholders. The position requires extensive territory travel, strong oncology or molecular diagnostics knowledge, consultative selling skills, and data-driven account management.

Manages clinical trial portfolios from study intake and start-up through execution and closeout. Leads timelines, budgets, resources, sample tracking, data delivery, partner communications, risk mitigation, compliance, audits, CAPAs, and cross-functional study teams. Supports clinical study design, regulatory and IRB activities, training, reporting, and process improvements while ensuring clinical data and genomic sample workflows meet partner expectations and contractual deliverables.

Leads clinical trial planning, startup, execution, monitoring, data delivery, compliance, and closeout for biopharma, academic, and internal studies. Manages timelines, budgets, resources, samples, data workflows, risks, deviations, CAPAs, partner communications, and cross-functional collaboration. Supports audits, training, study documentation, reporting, and process improvements while ensuring clinical trial regulations, data privacy, and contractual deliverables are met.

Supports clinical trial data operations for biopharma, molecular diagnostics, and academic studies. Responsibilities include sample tracking, data entry, query management, reporting, documentation archiving, sample returns, quality control, compliance with HIPAA/GDP/GCP, deviation tracking, training, and cross-functional coordination. The role also maintains study systems and SharePoint resources, supports process improvement, and ensures accurate, timely delivery of partner milestones.

Performs molecular diagnostic testing of patient specimens, including nucleic acid extraction, NGS library preparation, hybridization capture, sequencing, and liquid handling. Maintains laboratory equipment, documents procedures and results in LIMS, follows SOPs and GDP, supports quality investigations and CAPA activities, and adheres to safety and regulatory requirements. The role is fully onsite and operates during an assigned shift.

Field-based Account Executive responsible for driving sales of Foundation Medicine’s diagnostic products and services across a defined territory. Builds relationships with oncologists, pathologists, urologists, administrators, and other healthcare stakeholders; develops account and business plans; identifies growth opportunities; analyzes customer and market data; delivers presentations; negotiates agreements; supports reimbursement initiatives; and coordinates with strategic account teams. The role requires up to 90% travel and focuses on hospital, physician office laboratory, oncology, and molecular diagnostics markets.

Performs regulated molecular laboratory testing of patient specimens, including NGS library preparation, nucleic acid extraction, hybridization capture, sequencing, liquid handling, equipment maintenance, and LIMS documentation. Follows SOPs, GDP, safety protocols, and quality procedures while supporting turnaround-time goals, investigations, CAPA activities, and continuous process improvement. The role requires onsite work, limited supervision, and collaboration in a fast-paced clinical laboratory environment.

Provides phone and email support to customers, physicians, laboratory staff, and patients regarding diagnostic products and services. Resolves inquiries, securely transmits patient reports, enters and updates test requests, maintains patient databases, assists with sample procurement and supply ordering, documents communications, and escalates complaints. The role requires accurate data entry, strong communication, HIPAA awareness, and the ability to manage high-volume interactions under pressure.

Provides biostatistical expertise for analytical and clinical validation of oncology diagnostic devices, including study design, protocol development, statistical analysis plans, data analysis, study reports, and regulatory submissions. Collaborates cross-functionally, supports responses to regulatory authorities, develops statistical methods, maintains quality standards, and contributes to publications and diagnostic assay validation.

Oversee daily Client Services operations, including workflow, staffing coverage, service levels, productivity, quality, escalations, and performance reporting. Provide guidance and mentoring to associates, coordinate issue resolution, support leadership action plans, and drive process improvements. Assist with implementing new technologies and workflows, preparing dashboards, and advancing departmental initiatives while maintaining a customer-focused environment.

Performs molecular diagnostic testing of patient specimens, including nucleic acid extraction, NGS library preparation, hybridization capture, sequencing, and operation of automated laboratory instruments. Maintains equipment, records results in LIMS, follows SOPs and GDP, supports quality investigations and CAPA activities, and adheres to laboratory safety, regulatory, and data privacy requirements.

Advises leaders, managers, and employees on complex employee relations matters, workplace investigations, performance management, organizational change, and employment risk. Manages sensitive cases through resolution, partners with Legal and HR teams, ensures compliant policy application, and develops training and resources. Analyzes case data and workforce trends to identify risks, improve manager effectiveness, and strengthen employee experience.

Oversee global Client Services operations, including workflow coordination, service-level monitoring, performance reporting, escalations, team guidance, and continuous improvement. Partner with leadership to address performance gaps, implement process and technology enhancements, resolve issues, and maintain service quality. The role supports departmental execution and strategic initiatives while coordinating resources and fostering an accountable, collaborative team environment.

Field-based sales role responsible for driving revenue for Foundation Medicine’s diagnostic products and services across a designated territory. Develops account and business plans, engages oncologists and healthcare stakeholders, identifies customer opportunities, navigates reimbursement and billing, delivers presentations, negotiates account alignment, analyzes market and customer data, and achieves sales quotas. Requires extensive travel within the territory and to company meetings.

Manages key biotech and healthcare accounts throughout pre-, peri-, and post-testing. Serves as the primary customer contact, coordinates testing information and documentation, resolves operational issues, monitors ordering trends, gathers feedback, and partners cross-functionally to improve service delivery. Supports FMI products, maintains customer relationships, coordinates internal projects, and travels up to 60% within the assigned territory and to company meetings.

Leads global supply chain, diagnostic device manufacturing, and laboratory asset management across U.S. and German sites. Sets strategy, builds operating capabilities, manages teams and external manufacturing partners, oversees materials, inventory, S&OP, equipment lifecycles, and continuous improvement. Ensures compliance with IVDR, FDA, cGMP, quality systems, audits, and CAPAs while partnering across Procurement, R&D, Regulatory, Quality, and Operations to support scalable, reliable delivery.

Supports clinical laboratory regulatory compliance, quality assurance, audits, CAPA, competency assessments, non-conformance reporting, proficiency programs, and continuous process improvement. Maintains training and personnel records, coordinates audit response plans, reviews quality documentation, monitors competency metrics, and serves as a liaison between laboratory operations and internal stakeholders. Requires domestic travel up to 10% and occasional availability outside regular shifts.