Jobs at Foundation Medicine

Field-based Account Executive responsible for driving sales of Foundation Medicine's diagnostics and services to oncologists and cancer care stakeholders. Develop and execute account plans, meet quotas, leverage analytics and CRM tools, coordinate with Strategic Account Managers, build relationships, present and negotiate solutions, identify market trends, and travel extensively within assigned territory (up to 90%).

Field-based sales role responsible for driving volume of Foundation Medicine products by building relationships with oncologists and cancer care stakeholders. Develop account plans, analyze data (Salesforce, Power BI, Definitive Healthcare), negotiate contracts, pull through national initiatives, educate on reimbursement, and meet quarterly/annual sales quotas. Requires extensive territory travel and collaboration with cross-functional teams.

Field-based sales leader managing regional commercial strategy, coaching and supervising SAMs, AEs and CEEs, building executive customer relationships, driving regional business plans, overseeing CRM and regional sales execution, and supporting cross-functional initiatives to meet business results.

Field-based sales leader managing regional clinical sales and customer experience teams. Develops and executes regional business plans, coaches sales staff, builds C-suite and KOL relationships, partners with Strategic Account Managers, oversees CRM usage, and drives regional sales results and cross-functional initiatives. Responsible for team training, performance evaluation, and resource allocation.

Support forecasting model development, collect and clean data, maintain dashboards and reports, perform analyses and visualizations (Excel/Tableau/PowerBI), track KPIs, document processes, and collaborate with cross-functional teams to improve operational efficiency and customer experience in a biotech/diagnostics environment.

Design, develop, and maintain ServiceNow workflows and integrations for HAM, SAM, ITSM, and enterprise processes. Manage platform health, upgrades, security, CMDB integrity, and data integrations (ERP, IAM, endpoint tools). Drive automation, compliance (HIPAA/FDA), audit readiness, and collaborate with IT, Finance, Procurement, and business teams to optimize asset and software lifecycle management.

Provide statistical expertise for design, analysis, and regulatory submission of analytical and clinical validation studies for NGS-based diagnostic devices. Develop protocols, statistical analysis plans, and reports; collaborate cross-functionally; respond to regulatory questions; present results; contribute to publications; ensure biostatistics quality and timely delivery of analyses.

Perform routine and complex histology tasks (cutting, mounting, staining), operate microtome and automated stainers, prepare samples for nucleic acid extraction, troubleshoot on-hold cases, maintain equipment and SOP/GDP documentation, assist training, and ensure specimen quality and regulatory compliance in a high-complexity clinical diagnostic laboratory.

Respond to and resolve client inquiries via phone and email, act as liaison between internal teams and external customers/patients, manage high volumes of interactions, document communications, assist with test requests, sample procurement, data entry, and maintain patient records while ensuring secure transmission of reports and HIPAA compliance.

Perform NGS library preparation, nucleic acid extraction, hybridization capture, and sequencing under SOPs. Operate automated liquid handlers and NGS instruments, maintain equipment, document using LIMS and Good Documentation Practices, support quality systems, update SOPs, assist investigations (NCR/CAPA), and adhere to safety and regulatory requirements in a CAP/CLIA lab.

Provide phone and email support to customers, patients, and clinical staff about Foundation Medicine products. Manage high volumes of inquiries, document communications, assist with test requests, sample procurement, and patient data updates while ensuring secure transmission of reports and adherence to policies and HIPAA privacy.

Lead and deliver process improvement and transformation initiatives across specimen management and lab operations. Drive Lean/Kaizen events, root-cause analysis, process control, metrics, and change management. Collaborate cross-functionally, develop operational strategy and roadmaps, and implement sustainable process excellence to realize cost savings and improved profitability. Travel up to 15%.

Designs and analyzes analytical and clinical validation studies for NGS-based cancer diagnostics. Develops statistical plans, performs analyses and reporting, supports regulatory submissions, collaborates cross-functionally, and contributes to publications and technical solutions under guidance from senior statisticians.

Lead design and analysis of analytical and clinical validation studies for NGS-based companion diagnostics in oncology. Author protocols and statistical analysis plans, mentor junior statisticians, represent Biostatistics in regulatory submissions and meetings, collaborate cross-functionally with lab and regulatory teams, ensure statistical quality and timely deliverables, and contribute to methodological and process improvements.

Design and analyze analytical and clinical validation studies for NGS-based diagnostics. Develop statistical methods and analysis plans, perform analyses, prepare reports and regulatory submission components, respond to regulatory questions, collaborate cross-functionally, and contribute to scientific publications and study design.

Lead cross-stream analysis and decomposition to translate complex business goals into technical specifications and user stories. Guide architectural decisions, manage dependencies and risks, define analysis standards, produce executive decision materials, and mentor analysts while ensuring regulatory, security, and privacy considerations are addressed for scalable end-to-end software delivery.

Support and lead global product strategy and lifecycle for assigned diagnostic products: gather customer insights, define messaging, drive launches, forecast demand, analyze market and competitive trends, liaise with commercial, clinical, finance, and project teams, and provide on-market support and stakeholder engagement.

Develop and apply algorithms on multimodal datasets (genomics, clinical outcomes, imaging) to discover biomarkers and therapeutic targets. Lead statistical investigations of oncogenesis, prognostic/predictive markers, drug resistance, and disease monitoring. Manage codebases and dataset versioning, collaborate with clinical partners on translational research and publications, represent the team to cross-functional stakeholders, and communicate complex results to technical and non-technical audiences.

Field-based sales role selling Foundation Medicine diagnostic products to oncologists and cancer care stakeholders. Responsible for meeting sales quotas, developing account and territory plans, leveraging analytics and CRM tools, engaging high-level stakeholders, negotiating agreements, and traveling extensively within a defined territory (up to 90%).

Receive, verify, and log incoming patient specimens; perform data entry into CRM/LIMS; label and route samples; maintain documentation and specimen integrity; escalate discrepancies; support stakeholders; ensure compliance with CLIA/CAP/HIPAA/GDP and follow safety policies. May require occasional weekend or off-hours work.