Implementation Program Specialist

Posted 22 Days Ago
Hiring Remotely in United States
Remote
85K-107K Annually
Junior
Healthtech • Biotech
The Role
Lead end-to-end delivery of EMR integrations and upgrades: develop project plans, coordinate Sales/Engineering/Product/Customer Success, ensure HL7 and technical standards, manage client communications, run training and go-live readiness, and transition customers to post-implementation support.
Summary Generated by Built In

About the Job:

The Program Specialist, EMR Implementations is responsible for the end-to-end delivery of new electronic medical record (EMR) integrations and EMR upgrades for Foundation Medicine customers. This role owns planning, execution, and go live readiness for new integrations, partnering closely with customers and internal sales and technical teams to ensure integrations and their associated upgrades are delivered on time, on scope, and aligned with clinical and operational requirements.

This role is implementation focused and transfers customers to Customer Success following successful go live.

Key Responsibilities:

  • Own end-to-end project management for new EMR integrations, from kickoff through go live 
  • Develop and maintain detailed project plans, timelines, and milestones for assigned implementations 
  • Coordinate cross functional execution with Sales, Engineering, Product, and Customer Success teams 
  • Manage client communication throughout the implementation lifecycle, including status updates, risk tracking, and issue resolution 
  • Ensure integration configurations meet customer requirements, technical standards (HL7, compendium management), and regulatory considerations 
  • Identify project risks and dependencies early and drive mitigation plans 
  • Facilitate customer enablement and training related to new EMR functionality prior to go live 
  • Co-lead go live readiness activities and confirm successful transition to postimplementation support 
  • Partner with Customer Success teams to conduct post-implementation reviews to capture lessons learned and improvement opportunities

Qualifications:

Basic Qualifications:

  • Bachelor’s degree or equivalent experience 
  • 2–3 years of experience in project management or implementation roles 

Preferred Qualifications:

  • Familiarity with major healthcare EMRs (e.g., Epic, Cerner, OncoEMR) 
  • Experience coordinating technical or health care data data integrations 
  • Strong organizational, communication, and stakeholder‑management skills 
  • Understanding of HIPAA and importance of privacy of patient data
  • Commitment to FMI values: Integrity, Courage, and Passion 

The expected salary range for this position based on the primary location of Remote is $85,360 - $106,700 per year. The salary range is commensurate with Foundation Medicine’s compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

#LI-Remote 

About Us
Foundation Medicine, Inc. (FMI) is a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases.

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin.  Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.  See also FMI's EEO Statement and EEO is the Law and Supplement.  If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

Skills Required

  • Bachelor's degree or equivalent experience
  • 2-3 years of experience in project management or implementation roles
  • Familiarity with major healthcare EMRs (Epic, Cerner, OncoEMR)
  • Experience coordinating technical or health care data integrations
  • Strong organizational, communication, and stakeholder-management skills
  • Understanding of HIPAA and patient data privacy
  • Commitment to company values (Integrity, Courage, Passion)

Foundation Medicine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Foundation Medicine and has not been reviewed or approved by Foundation Medicine.

  • Strong & Reliable Incentives Bonuses and long-term incentives are described as competitive and a meaningful component of total rewards. Annual bonuses tied to personal and company outcomes feature alongside base pay.
  • Healthcare Strength Comprehensive medical and dental coverage is a core element of the package. Health plans are positioned as robust and well-rounded rather than minimal.
  • Leave & Time Off Breadth Time-off offerings include flexible or unlimited PTO and paid parental leave, supporting work–life balance. Extra paid downtime has been referenced alongside standard PTO.

Foundation Medicine Insights

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The Company
HQ: Boston, MA
1,844 Employees
Year Founded: 2010

What We Do

Foundation Medicine is a molecular information company dedicated to a transformation in cancer care in which treatment is informed by a deep understanding of the genomic changes that contribute to each patient's unique cancer. The company offers a full suite of comprehensive genomic profiling assays to identify the molecular alterations in a patient’s cancer and match them with relevant targeted therapies, immunotherapies and clinical trials. Foundation Medicine’s molecular information platform aims to improve day-to-day care for patients by serving the needs of clinicians, academic researchers and drug developers to help advance the science of molecular medicine in cancer. For more information, please visit us at www.FoundationMedicine.com or follow @FoundationATCG on Twitter. Community Guidelines: bit.ly/FMICommunityGuidelines

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