Jobs at Forter

As a Technical Support Engineer, you will provide expert support for customers, address complex issues, mentor peers, and improve support processes.

As a Senior Customer Success Manager, you'll enhance customer relations, manage renewals, provide training, and drive upsell opportunities, while advocating for clients internally.

Develop and maintain a scalable dispute platform to prevent chargebacks, optimizing system reliability and performance, and overseeing the product lifecycle.

As a Technical Support Engineer, you will provide expert-level support, analyze data related to online transactions, educate customers, and improve support processes while mentoring team members.

The Senior Corporate Development Manager will oversee corporate development activities including M&A, strategic partnerships, and data monetization. Responsibilities include evaluating opportunities, managing M&A processes, and driving integration planning while collaborating with various business leaders.

Lead and execute Forter's global PSP and issuing bank partnership strategy. Own end-to-end deal cycles, structure complex revenue-driving agreements, set pipeline and bookings goals, coordinate cross-functional launches, translate partner needs into product requirements, mentor BD team members, and represent Forter at industry events. Drive net-new revenue through Payments products and maintain CRM and stakeholder alignment.

Lead Forters PSP and issuing bank partnership strategy, close complex multi-stakeholder deals, drive net-new revenue, align Product/Sales/Marketing, mentor BD team, and represent Forter at industry events. Own pipeline, commercial negotiation, contracting, and post-signature launches to expand global bank and PSP relationships.

The Senior AI Engineer will develop AI capabilities, maintain server infrastructure, implement evaluation frameworks, promote AI practices, and collaborate with teams to enhance AI adoption.

The Customer Success Manager will build relationships with clients, driving renewals, upselling, and ensuring customer satisfaction while providing strategic insights.

This role involves developing strategic partnerships in the AI and agentic commerce space, conducting market analysis, leading revenue growth, and collaborating with cross-functional teams to enhance the company's offerings and market presence.

The Senior Deal Strategist leads regional risk initiatives, evaluates deals, provides analytical support, and collaborates with sales and finance teams to optimize strategies.

Lead design and development of production-grade payment systems, build resilient infrastructure, own end-to-end implementation and monitoring, solve complex production issues, collaborate with product and customers, and mentor engineers.

As a Senior Full Stack Engineer, you'll lead the technical strategy for Forter's core offerings, focusing on full-stack development, data pipelines, and AI-driven capabilities while ensuring high performance and collaboration across teams.

The Senior Product Marketing Manager will lead PMM strategy for Fraud Management, develop messaging, orchestrate product launches, and analyze market trends.

The Strategy & Operations Associate will support cross-functional projects, leadership operations, strategic research, and board preparations, working directly with senior leaders and the Chief of Staff.

Design and maintain scalable systems for processing high-volume billing data, collaborating with teams, and driving engineering excellence. Lead projects ensuring quality and reliability in production systems.

Lead product marketing strategy and go-to-market programs for a B2B SaaS fraud and payments platform. Develop clear messaging, drive product launches, support sales and customer success, run win/loss analysis, and translate market and field insights into roadmap and positioning to improve win rates and growth.

Own a named enterprise territory in China, drive full-sales-cycle deals for Forter’s identity/fraud prevention SaaS, build executive relationships, apply structured sales methodologies, collaborate with pre-sales to craft ROI-focused proposals, and represent Forter at industry events to meet quota and revenue goals.

Build and scale low-latency, fault-tolerant backend systems for real-time fraud decisioning and APIs. Own end-to-end projects, improve observability and reliability, collaborate with product, data science, and infrastructure teams, and support enterprise integrations.

Own renewal lifecycle and retention for a strategic book of business, drive net revenue growth via upsells, lead executive reviews (MBRs/QBRs), secure references/case studies, influence product roadmap with client insights, and maintain accurate internal data to report commercial health.