Jobs at Fortegra Financial

Provide legal and strategic counsel on complex commercial liability coverage issues. Interpret policies, draft coverage opinions and reservation of rights letters, manage coverage litigation and outside counsel, advise claims and underwriting on exposure and settlement strategy, and collaborate on policy language and training for claims professionals.

Lead IT Operations including Help Desk and midrange systems teams to ensure reliable end-user, infrastructure, and enterprise platform services. Own vendor/contracts, manage IT operating budget, support audits/compliance, coordinate network circuits, drive modernization and selective AI-enabled tooling adoption, and manage site build-outs, business continuity, and platform administration oversight.

Adjudicate Credit Protection and Debt Cancellation claims by reviewing documentation, determining eligibility, and entering outcomes into systems. Balance inbound customer service (40-60 calls on call days) with claims work, investigate potential fraud, maintain audit-ready files, ensure regulatory and policy compliance (including privacy/HIPAA), meet productivity and quality targets, and support cross-functional teams to improve processes and customer experience.

Serve as first contact for policyholders, managing 40-60 inbound calls daily while performing FNOL reporting and claims administration (data entry, document processing). Coordinate with adjusters, agents, and departments, maintain customer relationships, and support multiple channels and shifts across various lines of business.

The Senior Network Engineer oversees the organization's network infrastructure, ensuring security compliance and efficient maintenance. Responsibilities include designing secure network architectures, managing cloud networking, troubleshooting issues, and enforcing security policies.

Perform pricing and reserving analyses, prepare state-specific rate indications and filings, collaborate with CAT modeling and reinsurance teams, identify profitable and underperforming segments, respond to DOI objections, and present recommendations to stakeholders. Support reserve reviews and data calls.

The Senior Staff Accountant manages commission statements, reconciles accounts, prepares journal entries for reporting, and collaborates with various teams to ensure accuracy.

Own full-cycle account reconciliations, prepare monthly journal entries and close activities, analyze operating results, resolve complex reconciling items, support audits, and drive process improvements while collaborating with investments, risk management, and tax.

Support claims team by assisting adjusters with claim processing, vendor setups, payments, reporting, correspondence, verification, troubleshooting operational issues, and administrative tasks to maintain accurate records and collaboration.

Perform quarterly loss reserve analyses across multiple P&C lines, monitor reserve adequacy, conduct semiannual long-duration UPR analyses, improve actuarial data/reporting, perform deep-dive program analyses, support pricing due diligence, assist regulatory reporting (US Annual Statement, Schedule P, IFRS 17), and estimate collateral needs for unauthorized reinsurers.

Serve as primary client liaison for warranty and protection programs: manage onboarding, coordinate cross-functional teams, track performance, maintain CRM, recommend growth opportunities, and support ongoing account health.

Support catastrophe risk management by preparing and validating exposure data, running vendor catastrophe models, performing loss and accumulation analyses, producing reinsurance pricing indications, and delivering reports and visualizations to underwriters and senior team members.

Lead advanced analytics for pricing and underwriting by building models, curated datasets, pipelines, dashboards, and data products. Partner with Pricing, Underwriting, IT and leadership to prioritize initiatives, deploy scalable analytics on cloud platforms, evaluate emerging technologies/AI, and mentor a small analytics team to improve risk selection, portfolio management, and pricing accuracy.

Lead and coach a claims support team to ensure accurate, consistent execution and timely resolution of escalations. Monitor workflow, quality, and productivity; use data and reporting to identify trends and drive continuous improvement. Partner with QA, training, and cross-functional teams to adopt tools (including AI-enabled solutions), simplify processes, and scale operations while building a culture of accountability and development.

Provide hands-on legal advice on insurance product design, coverage, and claims for admitted, surplus lines, and warranty/service contract products. Partner with Underwriting, Product, Regulatory, Claims, and leadership to draft and interpret policy language, assess coverage positions, manage disputes, support regulatory matters, and coordinate with outside counsel on high-risk coverage issues.

The Credit, Political Risk & Surety Program Manager oversees underwriting relationships, ensures compliance with risk appetite, and supports portfolio growth in UK and US markets.

Lead onboarding and implementation of new MGUs/MGAs and specialty insurance programs across business, financial, regulatory, and compliance functions. Manage project plans, resources, vendor evaluations, process improvement (AS IS/TO BE), system requirements, and stakeholder communications. Champion internal tools (Monday.com, HubSpot, Salesforce), prepare status and cost/benefit reports, and build/lead project management teams.

Support enterprise financial reporting and data accuracy across GAAP, Statutory, IFRS, and K‑ICS; validate and reconcile data; automate and improve reporting processes; analyze trends and deliver insights; collaborate with Finance, Accounting, Actuarial and operations; document processes and support audits.

8-week summer internship placing students in departments (Internal Audit, Data Analytics, Underwriting, Cybersecurity, Business Analysis). Interns perform research, data analysis, support operations, collaborate cross-functionally, assist process improvement, prepare reports/presentations, and engage in mentorship and professional development.

Prepare and post journal entries, perform cash and non-cash balance sheet reconciliations, resolve reconciling items, support month-end close accruals, respond to audit requests, and identify process improvements. Assist with accounting, reporting, special projects, and unclaimed property follow-up as needed.