Jobs at Fortegra Financial

This is a general application inviting candidates across departments. Applicants should have a bachelor's degree or equivalent experience, strong written and verbal communication, ability to work independently and collaboratively, a proactive adaptable mindset, and interest in the insurance and warranty industry. Submit interests, expertise, and career goals for future opportunities.

Lead human resource initiatives for assigned businesses including employee development, performance management, and compensation programs while ensuring compliance and communication strategies are effective.

Serve as primary client liaison for warranty and protection programs: manage onboarding, coordinate cross-functional teams, track performance, maintain CRM, recommend growth opportunities, and support ongoing account health.

Support catastrophe risk management by preparing and validating exposure data, running vendor catastrophe models, performing loss and accumulation analyses, producing reinsurance pricing indications, and delivering reports and visualizations to underwriters and senior team members.

The Help Desk Manager leads day-to-day operations of the Help Desk, ensuring quality service delivery, managing performance, and overseeing IT support processes aligned with ITIL best practices.

The Business Relationship Manager builds and maintains relationships with customers, manages operational tasks, reconciles accounts, and resolves challenges, ensuring service alignment with customer needs.

Lead and coach a claims support team to ensure accurate, consistent execution and timely resolution of escalations. Monitor workflow, quality, and productivity; use data and reporting to identify trends and drive continuous improvement. Partner with QA, training, and cross-functional teams to adopt tools (including AI-enabled solutions), simplify processes, and scale operations while building a culture of accountability and development.

The FNOL Specialist provides customer support by handling inbound calls, managing claims administration, and coordinating with team members. They maintain good communication with policyholders and other departments while ensuring efficient processes for claims.

Perform pricing and reserving tasks including rate indications, rate filing analyses, and reserve reviews. Review new program opportunities, identify profitable and underperforming segments, collaborate with CAT modeling and reinsurance, and present findings to stakeholders. Recommend rate actions, research peer filings, prepare state-specific filing exhibits, address DOI objections, coordinate compliance submissions, and support data calls and additional actuarial initiatives.

The Compliance Analyst supports product sales compliance by researching state insurance laws, assisting in contract reviews, recommending process improvements, and conducting quality assurance audits to ensure compliance across jurisdictions.

The Credit, Political Risk & Surety Program Manager oversees underwriting relationships, ensures compliance with risk appetite, and supports portfolio growth in UK and US markets.

The Claims Examiner is responsible for providing customer service, processing claims, and collaborating with service providers while adhering to service standards.

The Counsel will support legal, regulatory, compliance matters, manage relationships with regulators, and assist with corporate governance and transactions.

The ServiceNow Engineering Leader will oversee the enterprise ServiceNow platform, ensuring effective architecture, administration, and operational excellence across ITSM, BCM, and Security Operations.

The ServiceNow Claims Lead Engineer will oversee platform architecture, lead hands-on development, manage integrations, and ensure quality SDLC practices while mentoring team members.

Responsible for managing, validating, and analyzing data within Fortegra's data ecosystem, ensuring data accuracy and delivering business insights. Develops reporting tools and collaborates with Data Engineers and business stakeholders.

The Senior Network Engineer oversees the organization's network infrastructure, ensuring security compliance and efficient maintenance. Responsibilities include designing secure network architectures, managing cloud networking, troubleshooting issues, and enforcing security policies.

The Senior Staff Accountant manages commission statements, reconciles accounts, prepares journal entries for reporting, and collaborates with various teams to ensure accuracy.

Responsible for general ledger reconciliations, journal entries, month-end close activities, and responding to audit requests while implementing process improvements.