Jobs at Fortegra Financial

Support catastrophe risk management by preparing and validating exposure data, running vendor catastrophe models, performing loss and accumulation analyses, producing reinsurance pricing indications, and delivering reports and visualizations to underwriters and senior team members.

Lead and coach a claims support team to ensure accurate, consistent execution and timely resolution of escalations. Monitor workflow, quality, and productivity; use data and reporting to identify trends and drive continuous improvement. Partner with QA, training, and cross-functional teams to adopt tools (including AI-enabled solutions), simplify processes, and scale operations while building a culture of accountability and development.

Lead advanced analytics for pricing and underwriting by building models, curated datasets, pipelines, dashboards, and data products. Partner with Pricing, Underwriting, IT and leadership to prioritize initiatives, deploy scalable analytics on cloud platforms, evaluate emerging technologies/AI, and mentor a small analytics team to improve risk selection, portfolio management, and pricing accuracy.

Provide hands-on legal advice on insurance product design, coverage, and claims for admitted, surplus lines, and warranty/service contract products. Partner with Underwriting, Product, Regulatory, Claims, and leadership to draft and interpret policy language, assess coverage positions, manage disputes, support regulatory matters, and coordinate with outside counsel on high-risk coverage issues.

Lead and manage premium operations including reconciliations, receivable tracking, payments processing, SOX compliance, team coaching, performance reporting, process improvements, and budget/AOP support to meet financial and service SLAs.

Review and adjudicate various claim types by analyzing documentation, policy coverage, and eligibility. Provide professional customer service across channels, investigate potential fraud, process payments or adjustments, maintain accurate records and tracking systems, and meet productivity, quality, and compliance standards while identifying process improvements.

Two-year rotational leadership development program for recent graduates. Rotate across 2–4 departments (finance, accounting, data analytics, IT, underwriting, marketing, operations). Support operations, analyze data, prepare reports and forecasts, drive process improvements, collaborate cross-functionally, and engage in professional development and leadership training.

Prepare and post journal entries, perform cash and non-cash balance sheet reconciliations, resolve reconciling items, support month-end close accruals, respond to audit requests, and identify process improvements. Assist with accounting, reporting, special projects, and unclaimed property follow-up as needed.

Support enterprise financial reporting and data accuracy across GAAP, Statutory, IFRS, and K‑ICS; validate and reconcile data; automate and improve reporting processes; analyze trends and deliver insights; collaborate with Finance, Accounting, Actuarial and operations; document processes and support audits.

8-week summer internship placing students in departments (Internal Audit, Data Analytics, Underwriting, Cybersecurity, Business Analysis). Interns perform research, data analysis, support operations, collaborate cross-functionally, assist process improvement, prepare reports/presentations, and engage in mentorship and professional development.

Lead onboarding and implementation of new MGUs/MGAs and specialty insurance programs across business, financial, regulatory, and compliance functions. Manage project plans, resources, vendor evaluations, process improvement (AS IS/TO BE), system requirements, and stakeholder communications. Champion internal tools (Monday.com, HubSpot, Salesforce), prepare status and cost/benefit reports, and build/lead project management teams.

The ServiceNow Claims Lead Engineer will oversee platform architecture, lead hands-on development, manage integrations, and ensure quality SDLC practices while mentoring team members.

Architect, build, and deploy enterprise-grade full stack applications with React front ends and scalable back ends. Use AI-assisted tools and agentic workflows to rapidly prototype and iterate, ensure secure public-facing production readiness, implement authentication/authorization and cloud-based architectures, and partner with stakeholders to evolve prototypes into production systems.

The ServiceNow Engineering Leader will oversee the enterprise ServiceNow platform, ensuring effective architecture, administration, and operational excellence across ITSM, BCM, and Security Operations.

Lead oversight of specialty claims TPAs across casualty, property, inland marine, excess/umbrella, and professional liability. Manage TPA performance, contracts, audits, high-exposure cases, authority levels, and claims adjusters. Drive compliance, analyze claim trends for cost savings, participate in selection/onboarding, and develop team talent.

Support preparation and validation of quarterly, annual, and ad-hoc financial reports across GAAP, Statutory, IFRS, and K-ICS. Reconcile data, improve and automate reporting processes, analyze trends, document processes and controls, and collaborate with Finance, Accounting, Premium Operations, and Actuarial teams to meet executive and parent-company reporting needs and audit requirements.

Provide legal and strategic counsel on complex commercial liability coverage issues. Interpret policies, draft coverage opinions and reservation of rights letters, manage coverage litigation and outside counsel, advise claims and underwriting on exposure and settlement strategy, and collaborate on policy language and training for claims professionals.

Lead IT Operations including Help Desk and midrange systems teams to ensure reliable end-user, infrastructure, and enterprise platform services. Own vendor/contracts, manage IT operating budget, support audits/compliance, coordinate network circuits, drive modernization and selective AI-enabled tooling adoption, and manage site build-outs, business continuity, and platform administration oversight.

Adjudicate Credit Protection and Debt Cancellation claims by reviewing documentation, determining eligibility, and entering outcomes into systems. Balance inbound customer service (40-60 calls on call days) with claims work, investigate potential fraud, maintain audit-ready files, ensure regulatory and policy compliance (including privacy/HIPAA), meet productivity and quality targets, and support cross-functional teams to improve processes and customer experience.

Serve as first contact for policyholders, managing 40-60 inbound calls daily while performing FNOL reporting and claims administration (data entry, document processing). Coordinate with adjusters, agents, and departments, maintain customer relationships, and support multiple channels and shifts across various lines of business.