Teams at Fortegra Financial

Own data quality and operational reliability across Snowflake data pipelines. Responsibilities include monitoring jobs, managing incidents, maintaining runbooks, administering Monte Carlo, creating data quality checks and dashboards, validating bordereau and financial data, supporting UAT and integrations, analyzing trends, and partnering with engineering and business stakeholders to resolve data issues and improve processes.

Build and improve production document-intelligence systems for commercial insurance using parsing, OCR, classification, structured extraction, reconciliation, retrieval, summarization, and deterministic logic. Evaluate model and parser behavior, investigate failures, maintain evaluation sets, compare technical approaches, collaborate with domain experts, and ship reliable Python and Azure Functions services with strong testing, observability, security, cost, and latency considerations.

Leads the company’s credit claims function, setting strategy, controls, service standards, and performance expectations. Oversees claim investigation, evaluation, reserving, negotiation, and resolution while ensuring regulatory compliance and sound financial outcomes. Manages claims professionals, complex exposures, external providers, and partnerships with Legal, Compliance, Finance, Risk Management, Underwriting, and senior leadership. Uses claims trends, KPIs, and analytical insights to improve efficiency, customer service, and loss costs.