Jobs at Footasylum Limited

Own the outsourced contact-centre partnership to drive excellent customer outcomes across chat, WhatsApp, email and phone. Use sentiment and Trustpilot analytics, coach teams, ensure SLAs, optimise AI handovers, improve first-contact resolution, manage forecasting, and surface customer insights to stakeholders.

Lead internal and external communications strategy for a retail brand—drive PR campaigns, crisis comms, media relations, and employee engagement. Align messaging with trading priorities, measure effectiveness, and collaborate with marketing, social and HR to deliver consistent brand and internal communications across channels.

Part-time retail role delivering excellent customer service, styling complete outfits, driving sales and KPIs, hosting product launches and in‑store events, maintaining visual standards and stock, and representing the Footasylum brand with energy and product knowledge.

Manage digital change projects end-to-end for the PMO, coordinating technical and non-technical teams, maintaining plans and documentation, monitoring risks and decisions, and ensuring handover into BAU. Support governance, communications, budget and cutover planning, chair steering boards and retrospectives, and deliver omnichannel programme initiatives to drive business value.

Customer-facing Sales Assistant delivering energetic, on-brand service: styling full outfits, driving sales and KPIs, hosting launch days and in-store activations, maintaining visual standards and stock, and learning product knowledge. Work rotating shifts including evenings and weekends. Training and career progression provided.

Support studio and production operations: manage product flow, prep apparel/footwear/accessories for ecommerce shoots, assist Creative Lead with campaign logistics, purchase orders, budgeting, scheduling, and on-set coordination for internal shoots.

Deliver excellent in-store customer service: style complete outfits, drive sales and KPIs, host launch days and activations, maintain visual standards and stock, and develop product knowledge through training while working rotating shifts (8–16 hours/week).

Provide energetic, customer-focused retail service in a streetwear/sportswear store: style complete outfits, drive sales and KPIs, support launches and in‑store activations, maintain visual standards and stock, and represent the brand.

Represent the brand and deliver an exceptional in-store experience: sell and style full outfits, know product and culture, drive sales and KPIs, host launches and activations, maintain visuals and stock, work rotating shifts in a fast-paced team environment.

Deliver an excellent in‑store shopping experience by selling and styling full looks, knowing product and culture, hosting launch events and activations, driving sales and KPIs, maintaining visual standards and stock, and working rotating evening/weekend shifts as part of the store team.

Part‑time retail role delivering excellent customer service: style full outfits, learn product details, run launch events and activations, drive sales and KPIs, maintain store visuals, stock and cleanliness, and work rotating shifts including evenings and weekends.

Part-time Sales Assistant delivering excellent in-store customer service, styling full outfits, driving sales and KPIs, supporting launches and activations, maintaining store visual standards, learning product details, and working rotating shifts to create a premium shopping experience.

Support in-house own-brand product development across mens, womens, juniors and accessories. Manage samples, QC checks, AQL and measurement sheets, liaise with factories on lab dips and samples, maintain logs, arrange photo samples and shipments, and follow critical paths to meet ex-factory dates.

Deliver energetic, on-floor customer service: style complete outfits, build baskets, drive sales/KPIs, learn product knowledge, support launches and in‑store activations, keep store visually appealing and stocked while working rotating shifts.

Manage Trapstar product ranges across channels, working with design, buying, development and marketing to deliver business goals. Create product briefs, ensure channel requirements through development, manage launches, identify range opportunities, and support multi-season strategic planning.

Manage end-to-end product development for Trapstar seasonal collections: oversee fittings, supplier interactions, QC, PLM/BOM to production, sample approvals, international factory trips, and mentor junior team members.

Support end-to-end development of Trapstar seasonal collections: attend fittings, manage samples, lab dips and bulk submissions, perform QC and AQL inspections, create measurement sheets, liaise with suppliers and internal teams, track photo samples, and mentor junior product team members to meet critical path timelines.

Lead collection, integration and analysis of customer data to generate actionable insights for marketing, buying, product and design. Build segmentation models, forecast trends, evaluate campaign and influencer performance, present visualised recommendations, and champion data-driven decision-making across cross-functional teams.

Provide energetic, customer-focused retail service: style full outfits, build product knowledge, host launches and in-store activations, drive sales and KPIs, maintain visual standards and stock, and support a premium store experience.

Lead the graphics and artwork process from brief to final sign-off across print and digital. Manage and develop the graphics team, ensure brand consistency, quality-check final assets, and optimize studio workflows while juggling multiple projects in a fast-paced creative studio.