Jobs at FoodChain ID

Review and manage organic certification processes (NPOP, USDA-NOP, EU), perform application and secondary reviews, oversee inspections and non-conformities, make certification decisions, issue certificates, manage client relations, handle appeals/complaints, train staff, and maintain certification records and continuous improvements.

Support the certification team by reviewing audit documents, maintaining certification and traceability databases, issuing transaction certificates, performing TRACENET/TRACES operations for the EU, arranging sampling, updating audit guidelines, and managing client communications and filing systems.

Lead multiple global engineering teams to deliver cloud-native SaaS products. Set technical strategy, drive DevOps/CI/CD practices, recruit and mentor leaders, align engineering with product and business goals, and manage budgets and KPIs.

Responsible for converting qualified leads into new business, sourcing new clients, managing the sales cycle, and ensuring a seamless customer experience.

Manage end-to-end administrative operations for the Mumbai office including facility and vendor management, travel coordination, compliance, employee engagement, and continuous improvement of administrative processes to ensure a safe, efficient, and positive workplace.

Manage and grow an assigned book of global enterprise accounts across FoodChain ID's portfolio. Drive renewals, expansion, cross-sell and upsell, generate referral pipeline, create global account plans, coordinate cross-functional teams, maintain Salesforce records, and serve as primary commercial liaison for large food and beverage customers.

Lead global software support strategy and operations across first-, second-, and advanced-support tiers. Define operating model and ITIL-based service frameworks, own incident/problem/change management, KPIs/SLAs/CSAT, escalations, knowledge management, automation/AI tooling adoption, and partner with Product, Engineering, and Professional Services to improve service quality, onboarding, and product feedback.

Lead end-to-end delivery of complex Oracle PLM and FoodChain ID implementations. Own governance, scope, schedules, budgets, forecasting, risk mitigation, and executive stakeholder communications. Direct cross-functional consulting teams, mentor project managers, ensure PMO compliance, and support sales/account growth. Travel up to 30%.

Support technical assessment of organic certification files by reviewing production systems, regulatory compliance, and documentation. Apply organic production standards, perform analytical evaluations, ensure attention to detail, and collaborate with the certification team to determine conformity and next steps.

Independently assess certification files for organic livestock, beekeeping, and mixed farming. Evaluate compliance with organic standards and ISO/IEC 17065 principles, document findings, and provide technical decisions supporting certification outcomes.

The Agrowin Support & Developer role involves technical support, maintenance, and development for Agrowin and Agrowin Cloud applications, focusing on reliability and ETL processes.

Join Bioagricert's development team to design and implement web applications, APIs, and integrations, support process digitalization, collaborate with international teams, and help modernize application architecture and development practices.

Hunt and win new B2B customers for organic, GI, sustainability and related certification services across Thailand. Build and manage a high-quality pipeline, engage senior decision makers, run full sales cycles, create strategic account plans, represent the company at events, and cross-sell complementary assurance services while working with technical teams to deliver solutions and meet quota.