Jobs at FoodChain ID

Manages FoodChain ID’s international certification desk in Italy, providing technical and accreditation oversight to global offices and partners. Coordinates quality requirements, inspector training, accreditation activities, witness audits, and regulatory or standards-owner visits. The role maintains partner relationships, supports new partnership opportunities, ensures operational deadlines are met, and collaborates across international and multicultural teams. Travel, strong English communication, negotiation, project coordination, and practical certification and accreditation knowledge are required.

Own a portfolio of client accounts, driving retention, renewals, product adoption, and value realization. Build stakeholder relationships, conduct business reviews, monitor account health, identify risks, support renewals, guide onboarding and training, and relay client feedback. Collaborate with Sales, Support, Product, and Revenue Operations while maintaining Salesforce records and reporting on retention and adoption metrics.

Manage and grow a portfolio of mid-market customers through strategic account planning, retention, renewals, cross-selling, upselling, and solution expansion. Build executive relationships, identify customer opportunities, manage revenue targets and forecasts, conduct business reviews, and collaborate with specialist sales teams. Use Salesforce and pipeline data to achieve bookings and growth targets while supporting customer engagement across food safety, regulatory, quality, sustainability, and supply chain solutions.

Manage and grow a portfolio of mid-market customers through strategic account planning, retention, renewals, cross-selling, upselling, and solution expansion. Build executive relationships, identify customer needs, coordinate specialist sales teams, manage forecasts and pipelines, conduct business reviews, and achieve revenue and bookings targets using Salesforce and customer insights.

The Senior Accountant manages general ledger activities, reconciliations, provisions, accruals, and monthly, quarterly, and annual close processes across Belgian, French, and German operations. Responsibilities include statutory accounts, VAT filings, audit support, intercompany transactions, group reporting, variance analysis, and internal controls. The role also improves accounting procedures and optimizes finance tools, including NetSuite. Strong French and English skills, accounting expertise, and experience in international environments are required.

Designs, implements, supports, and improves enterprise infrastructure and cloud services. Leads technical escalations, IT migrations, platform upgrades, security initiatives, and strategic projects. Maintains endpoint, identity, monitoring, patching, and compliance capabilities while improving operational reliability. Mentors engineers, develops documentation and procedures, drives automation, and advises business stakeholders on technology solutions.

Lead complex Oracle Cloud PLM and F4PLM solution designs for process manufacturing clients. Design product, formulation, recipe, specification, regulatory, and compliance structures; define PLM integrations with ERP, SCM, and manufacturing systems; lead fit-gap analysis and recommend practical solutions. Mentor consultants, establish design standards, advise executives, support presales, manage solution quality through go-live, and identify delivery risks. The role is remote in the United States with travel up to 50% for client engagements.

Manages a portfolio of client accounts to drive retention, renewals, product adoption, and value realization. Builds client relationships, conducts business reviews, identifies account risks, supports onboarding and training, monitors usage and health metrics, and collaborates with Sales, Support, Product, and Revenue Operations. Maintains accurate Salesforce records and reports on retention and adoption performance. Requires French and English fluency. Remote role with occasional travel.

Develop and maintain Panorama analytical dashboards using Snowflake, Tableau, and data from multiple sources. Build data warehouse structures, data models, data marts, and ETL/ELT integrations while ensuring performance and data quality. Translate client and business needs into KPIs and visualizations. Develop supporting web functionality with Symfony PHP, collaborate with IT, Product, and Data teams, and maintain technical documentation and testing processes.

Evaluates business workflows for AI automation, recommends build-versus-buy and no-code-versus-custom approaches, and configures AI agents and integrations. Translates requirements into specifications and user stories for engineering, supports custom solution development and UAT, validates agent performance, documents processes, trains users, and manages the AI automation backlog and outcomes.

Responsible for generating and closing new business across Spain’s Testing, Inspection and Certification market. The role involves prospecting, researching customer needs, managing full B2B sales cycles, developing proposals, coordinating technical resources, negotiating contracts, maintaining Salesforce pipeline accuracy, and providing market feedback. The Account Executive will sell certification, testing, inspection, consulting, and sustainability services to food, agri-food, manufacturing, retail, and supply-chain organizations. This is a remote position requiring travel to client sites.

Develops and closes new business across Belgium’s Testing, Inspection and Certification market. Responsibilities include prospecting, researching customer needs, managing full B2B sales cycles, presenting technical services, coordinating internal specialists, negotiating contracts, maintaining Salesforce pipeline data, and providing market feedback. The role sells certification, testing, inspection, consulting, and sustainability solutions to regulated organizations and requires client travel.

Manage and develop a portfolio of UK clients across testing, inspection, certification and technical services. Responsibilities include building client relationships, coordinating renewals, identifying cross-sell opportunities, preparing proposals and quotations, resolving service issues, monitoring account performance, maintaining CRM records, and providing forecasts. The role requires collaboration with technical, operational and commercial teams and includes UK-wide client travel.

Own positioning, messaging, and go-to-market strategy for an enterprise portfolio of AI and product lifecycle management solutions. Lead product launches, customer and competitive research, sales enablement, solution content, and cross-functional alignment. Translate complex technology into customer benefits, inform product roadmaps with market insights, and measure launch performance. The role requires strong B2B product marketing experience, ideally in food and beverage supply chains, with knowledge of food safety, regulatory, PLM, or formulation preferred.

Own regional go-to-market strategy and execution for India, Thailand, and potentially other APAC markets. Adapt global positioning, messaging, launches, campaigns, sales enablement, and events to local buyer, regulatory, cultural, and competitive realities. Monitor market insights, coordinate with regional sales and operations, influence portfolio planning, and provide feedback to global product marketing. Success is measured through pipeline, revenue influence, launch adaptation, asset adoption, win rates, and market growth.

Generates and qualifies inbound and outbound leads for the India market, conducts discovery calls, builds sales pipeline, coordinates with marketing and account executives, manages outreach cadences in Apollo, maintains Salesforce data, and supports local LinkedIn content. The role requires strong prospecting, communication, analytical, and relationship-building skills, with familiarity in food safety, technical services, SaaS, technology, food, or manufacturing preferred.

Drive new business growth by selling food safety certification and laboratory testing solutions to regional and specialist food and beverage companies. Responsibilities include prospecting, developing customer opportunities, engaging decision-makers, managing complex B2B sales cycles, negotiating contracts, closing deals, expanding service penetration, monitoring competitors, supporting strategic planning, presenting to stakeholders, and maintaining accurate Salesforce records.

Review and manage organic certification processes (NPOP, USDA-NOP, EU), perform application and secondary reviews, oversee inspections and non-conformities, make certification decisions, issue certificates, manage client relations, handle appeals/complaints, train staff, and maintain certification records and continuous improvements.

Support the certification team by reviewing audit documents, maintaining certification and traceability databases, issuing transaction certificates, performing TRACENET/TRACES operations for the EU, arranging sampling, updating audit guidelines, and managing client communications and filing systems.