The Role
Review and manage organic certification processes (NPOP, USDA-NOP, EU), perform application and secondary reviews, oversee inspections and non-conformities, make certification decisions, issue certificates, manage client relations, handle appeals/complaints, train staff, and maintain certification records and continuous improvements.
Summary Generated by Built In
Position Title: Technical Reviewer
Employment Type: Contractual Position (Renewable basis performance)
Experience: 5 years
Location: Mumbai
Department: Organic Certification
Reporting To: Certification Manager
Company Overview: FoodChain ID is a global leader in food safety, regulatory compliance, and sustainability solutions. We support organizations across the food and agriculture value chain with certification, advisory, and data-driven services that help bring safe, compliant, and sustainable products to market. With teams across the globe, we combine deep technical expertise with practical, market-focused solutions to help customers navigate complex regulatory and certification landscapes
Role Overview: We're looking for an experienced, detail-oriented Technical Reviewer to join our Organic Certification division to help ensure our inspection and certification programmes run correctly and efficiently, overseeing the full certification process from application review through to the final certification decision. You'll also play a key role in maintaining the quality and integrity of FCID's certification outcomes.
Key Responsibilities:
Why Join Us?
At FCID, the Technical Reviewer sits at the heart of our certification operations. You will oversee the full lifecycle of the certification process, working across a broad range of schemes and engaging with clients, inspectors, and standards bodies alike. It is a role that demands both technical depth and commercial awareness, and one where your decisions directly uphold the credibility of organic certification. If you are looking for a position of real responsibility within a professional and purpose-driven organization, we would love to hear from you.
This is a contractual position with an initial duration of one year, renewable based on performance.
Employment Type: Contractual Position (Renewable basis performance)
Experience: 5 years
Location: Mumbai
Department: Organic Certification
Reporting To: Certification Manager
Company Overview: FoodChain ID is a global leader in food safety, regulatory compliance, and sustainability solutions. We support organizations across the food and agriculture value chain with certification, advisory, and data-driven services that help bring safe, compliant, and sustainable products to market. With teams across the globe, we combine deep technical expertise with practical, market-focused solutions to help customers navigate complex regulatory and certification landscapes
Role Overview: We're looking for an experienced, detail-oriented Technical Reviewer to join our Organic Certification division to help ensure our inspection and certification programmes run correctly and efficiently, overseeing the full certification process from application review through to the final certification decision. You'll also play a key role in maintaining the quality and integrity of FCID's certification outcomes.
Key Responsibilities:
- Review NPOP, USDA-NOP and EU audit documents.
- Facilitate and ensure the correct execution of the certification process from start to finish.
- Conduct application reviews and secondary reviews of projects.
- Implement new or updated documents, both internally and externally.
- Manage client relations, including marketing, offers, filing, and checking returned offers.
- Send certification criteria and invoices to clients and schedule first inspections.
- Monitor inspections and non-conformities and ensure all documentation is accurately filed.
- Review inspection documentation, and draft, sign, and send reports accordingly.
- Make certification decisions, issue certification marks, and sign and send certificates to clients.
- Manage post-certification activities, including scheduling follow-up inspections, issuing invoices, and deciding on suspension or withdrawal of certification where necessary.
- Maintain and update the List of Certificates and Clients and carry out traceability actions as required.
- Assist with the handling of claims, appeals, and complaints, including investigation and follow-up.
- Register, select, implement, and follow up on improvements, including filing of Improvement Forms.
- Train reviewers and assistants and identify and propose training needs for Inspectors.
- Submit and follow up on quotes and tenders.
- Ensure optimal operations of the division at all times.
- Undertake any other related tasks as directed by management.
- Relevant university degree or a comparable qualification in Agriculture, Horticulture, Food Technology, Aquaculture, Apiculture, or Animal Husbandry.
- Minimum of five years of experience in the agriculture field, with at least two years in a discipline relevant to the scope of certification.
- Experience in reviewing NPOP, USDA-NOP and EU audit documents.
- Strong spoken and written command of English.
- Knowledge of quality management systems, certification body processes, and specific management system standards.
- Understanding of client products, processes, business management practices, and risks in relation to products and processes.
- Awareness of trade agreements, market conditions, contractual relations, and commercial practices.
- Valid authorisation certificate for the Certifier's role, approved by the Quality Manager.
Why Join Us?
At FCID, the Technical Reviewer sits at the heart of our certification operations. You will oversee the full lifecycle of the certification process, working across a broad range of schemes and engaging with clients, inspectors, and standards bodies alike. It is a role that demands both technical depth and commercial awareness, and one where your decisions directly uphold the credibility of organic certification. If you are looking for a position of real responsibility within a professional and purpose-driven organization, we would love to hear from you.
This is a contractual position with an initial duration of one year, renewable based on performance.
Skills Required
- Relevant university degree or comparable qualification in Agriculture, Horticulture, Food Technology, Aquaculture, Apiculture, or Animal Husbandry.
- Minimum of five years of experience in the agriculture field, with at least two years in a discipline relevant to the scope of certification.
- Experience in reviewing NPOP, USDA-NOP and EU audit documents.
- Strong spoken and written command of English.
- Knowledge of quality management systems, certification body processes, and specific management system standards.
- Understanding of client products, processes, business management practices, and risks in relation to products and processes.
- Awareness of trade agreements, market conditions, contractual relations, and commercial practices.
- Valid authorisation certificate for the Certifier's role, approved by the Quality Manager.
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The Company
What We Do
FoodChain ID has been providing integrated food safety, quality and sustainability services to the global agrifoods industry since 1996. Serving more than 30,000 clients in over 100 countries, FoodChain ID provides expertise and technology-driven services that support the production of safe, ethical, and sustainable food throughout the world
