Teams at FoodChain ID

Own a portfolio of client accounts, driving retention, renewals, product adoption, and value realization. Build stakeholder relationships, conduct business reviews, monitor account health, identify risks, support renewals, guide onboarding and training, and relay client feedback. Collaborate with Sales, Support, Product, and Revenue Operations while maintaining Salesforce records and reporting on retention and adoption metrics.

Manage and grow a portfolio of mid-market customers through strategic account planning, retention, renewals, cross-selling, upselling, and solution expansion. Build executive relationships, identify customer opportunities, manage revenue targets and forecasts, conduct business reviews, and collaborate with specialist sales teams. Use Salesforce and pipeline data to achieve bookings and growth targets while supporting customer engagement across food safety, regulatory, quality, sustainability, and supply chain solutions.

Manage and grow a portfolio of mid-market customers through strategic account planning, retention, renewals, cross-selling, upselling, and solution expansion. Build executive relationships, identify customer needs, coordinate specialist sales teams, manage forecasts and pipelines, conduct business reviews, and achieve revenue and bookings targets using Salesforce and customer insights.