Flywire
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Recently posted jobs
Fintech • Payments • Software
Process domestic and international payments, manage cash balances and FX impacts, resolve payment inquiries, follow financial controls and regulatory policies, identify process improvements, and train/mentor team members while supporting reconciliation and accounting.
Fintech • Payments • Software
Triage and resolve Tier-2 application issues by inspecting code, logs, and data flows; collaborate with backend/frontend squads to isolate Tier-3 bugs and assist with database changes; build AI-driven automations and scripts to reduce repetitive work; and produce clear technical documentation for internal teams.
Fintech • Payments • Software
Serve as first point of contact for global payers, troubleshooting payment issues across phone, chat, and email. Perform proactive outreach, follow-ups, basic data entry and reporting, escalate complex issues, collaborate cross-functionally, collect payer feedback, and stay current on product updates while working rotational shifts (8 PM–4 AM IST).
Fintech • Payments • Software
Lead and build an Enterprise AI organization to define strategy, platforms, governance, and standards. Deliver scalable AI platforms (LLM gateways, model registries, vector DBs), enable business adoption, embed responsible AI and compliance, partner across Security, Legal, Finance, and drive measurable AI use cases and ROI while managing a small, cross-functional AI architecture and engineering team.
Fintech • Payments • Software
Design, develop, and maintain automated test frameworks and scripts for Salesforce (Lightning, Apex, Flows, CPQ) and integrations. Execute functional, regression, API, and end-to-end tests, integrate tests into CI/CD, support release validation, manage defects and root-cause analysis, and collaborate with product, development, and release teams to ensure quality.
Fintech • Payments • Software
Design, build, and maintain scalable automated test frameworks for Salesforce (Lightning, Apex, Flows, CPQ) and integrations. Execute functional, regression, API, and end-to-end tests; integrate tests into CI/CD pipelines; drive test strategy, defect management, release validation, and collaborate with product, engineering, and release teams to ensure production stability.
Fintech • Payments • Software
Design, develop, and support scalable Salesforce solutions (Apex, LWC, Flows, integrations) across Revenue, Sales, Service Clouds and CPQ. Lead architecture, implement secure integrations (REST/SOAP, Workato, Platform Events), optimize performance, enforce CI/CD and coding standards, mentor junior developers, and support user training and adoption.
Fintech • Payments • Software
Manage and grow a portfolio of mid-market and strategic Travel clients across EMEA by building relationships, driving retention and upsell, delivering strategic recommendations, coordinating cross-functional teams, supporting onboarding, and providing client insights and feedback to improve Flywire solutions.
Fintech • Payments • Software
Provide first-contact support for international payers, troubleshooting complex payment issues across phone, chat, and messaging channels. Escalate and follow up on unresolved cases, conduct proactive outreach, collect customer feedback, mentor junior associates, and collaborate cross-functionally to improve payment processes and product knowledge.
Fintech • Payments • Software
Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.
Fintech • Payments • Software
Lead strategy and roadmap for enterprise HCM and related systems (e.g., Workday). Partner with senior leaders, translate business challenges into product requirements, drive cross-functional delivery, govern metrics and architecture, champion Agile, mentor product managers, and manage vendor relationships to ensure scalable, secure enterprise platform solutions.
Fintech • Payments • Software
Lead technical strategy and roadmap for Go To Market platforms (Salesforce/Marketo), translating business needs into user stories, prioritizing features, and driving cross-functional delivery to enable revenue growth and platform health.
Fintech • Payments • Software
Lead and mature global security engineering across Application, AI/LLM, Cloud, Corporate Security, SecOps, and Red Teaming. Translate CISO strategy into secure architecture, automated risk mitigation, adversarial testing, incident response, regulatory readiness, and executive reporting while hiring, mentoring, and collaborating cross-functionally to protect global payment systems.
Fintech • Payments • Software
Serve as primary relationship owner for assigned higher-education clients to drive adoption, retention, and revenue. Develop account plans, manage renewals and upsells, coordinate implementations, collaborate with internal teams to solve client issues, use data to identify risks, and deliver executive-level presentations and communications.
Fintech • Payments • Software
Own and grow a portfolio of education clients by driving adoption, retention, renewals and upsells. Build strategic account plans, lead negotiations, oversee implementations, collaborate cross-functionally to solve client problems, use data to identify risks, and deliver executive-level presentations to increase revenue and client satisfaction.
Fintech • Payments • Software
Manage and mentor an SRE team to drive reliability, automation, and performance of cloud-based production systems. Embed with engineering teams, participate in on-call rotation, debug incidents, lead incident response and postmortems, identify process and tooling improvements, hire talent, and deliver on reliability and architectural initiatives.
Fintech • Payments • Software
Lead QA engineer responsible for risk-based testing, designing test automation and CI/CD practices, detecting and resolving production and performance issues, driving scalability and system-wide design considerations, mentoring teammates, and improving tools/processes to boost engineering productivity and code quality.
Fintech • Payments • Software
Support regional sales for the Hospitality vertical through data entry, contact research, lead follow-up, demo scheduling and delivery, cold outreach, Salesforce maintenance, reporting, and cross-team collaboration to drive revenue and retain customers.
Fintech • Payments • Software
Lead global People Operations to deliver consistent, compliant employee lifecycle processes. Define operating model, enforce Workday data integrity and governance, drive automation and AI-enabled efficiencies, ensure audit readiness (including SOX), and lead a distributed team across APAC, EMEA and Americas to maintain service levels, performance metrics, and regional compliance.
Fintech • Payments • Software
Lead complex business transformation initiatives by partnering with a Program Manager, managing risks, aligning stakeholders, and ensuring measurable outcomes across the organization.
