Senior Director, Global Enterprise Systems

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

The Senior Leader of Enterprise Systems is a pivotal leadership role, responsible for the strategic vision and operational execution of the company's technology systems, with exposure to the senior executive team. This role ensures that all systems are integrated seamlessly, operate efficiently, and align directly with the overarching business goals and objectives. This Senior Leader is a champion of innovation, driving the adoption of new technologies and processes to enhance business performance and maintain a competitive edge. This leader will drive an enterprise-wide transformation across all systems, with initial focus on Corporate Functions systems transformation and automation. The Enterprise Systems leader will be a very strong cross functional collaborator, with an internal customer-focused mindset, linking functional requirements to best in class solutions. 

Key Responsibilities:

Strategic Leadership:

• Technology Roadmap: Develop and implement a comprehensive enterprise systems strategy that aligns technology investments with current and future business needs. This involves creating a roadmap that outlines the evolution of the company’s technology landscape.
• Technology Scouting:  Stay ahead of the curve by actively researching and evaluating emerging technologies, industry trends, and best practices. Assess their potential impact on the business and identify opportunities for innovation and improvement.
• Systems Architecture: Oversee the architecture, design, development, implementation, and maintenance of all enterprise systems. Ensure that they are scalable, adaptable, and support the company’s growth trajectory.

Systems Management:

• Operational Oversight: Manage the entire suite of enterprise systems, which may include Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resource Information Systems (HRIS) and other mission-critical applications.
• System Performance:  Ensure that all systems are reliable, secure, and deliver optimal performance. Implement robust monitoring and maintenance procedures to minimize downtime and mitigate risks.
• Resource Management:  Effectively manage budgets, resources, and projects related to enterprise systems. 

Team Leadership:

• People Management: Lead and inspire a high-performing team of professionals, providing guidance, mentorship, and professional development opportunities.
• Team Culture: Foster a culture of collaboration, innovation, and continuous learning within the team. Encourage knowledge sharing and cross-functional collaboration.
• Project Delivery: Oversee project management practices, ensuring that projects are delivered on time, within budget, and meet the defined scope and quality standards.

Business Alignment:

• Strategic Partnership:  Work closely with business leaders and stakeholders to understand their needs, challenges, and priorities. Translate business requirements into effective technology solutions.
• Process Optimization:  Ensure that enterprise systems are tightly integrated with business processes and workflows. Identify opportunities to automate and streamline operations for increased efficiency and productivity.
• Change Management:  Drive the adoption of new technologies and processes across the organization. Develop and implement change management strategies to minimize disruption and maximize user acceptance.

Continuous Improvement:

• Performance Measurement:  Establish key performance indicators (KPIs) and metrics to measure the effectiveness of enterprise systems. Regularly assess system performance and identify areas for improvement.
• Innovation:  Continuously seek out innovative ways to leverage technology to create business value, improve customer experience, and drive competitive advantage.

Here's What We're Look For:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. 
• Experience: Extensive experience in IT, including leadership roles managing enterprise systems in large scale corporate environments in complex global public companies. 
• Technical Expertise: Deep understanding of enterprise systems, including ERP, CRM, HRIS, and other critical applications. 
• Leadership Skills: Proven ability to lead and manage teams, build relationships, and communicate effectively. 
• Project Management Skills: Experience managing large-scale IT projects and delivering them on time and within budget. 
• Business Acumen: Understanding of business processes and how technology can be used to drive business results. 

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.