Jobs at Flagstar Bank

Manages the full project and software development life cycles for complex enterprise technology programs. Plans, executes, and delivers strategic IT initiatives; develops program tracking, reporting, governance, financial, and compliance processes; identifies resource constraints; and communicates performance, risks, and solutions to business and executive leaders. Facilitates meetings, strategy sessions, and training, resolves problems, manages budgets and metrics, and may oversee talent management responsibilities.

Administer and support financial systems (Blackline, Oracle Cloud EPM, Prologue, Fintrac), manage users and security, assist reconciliations, forecasting, month-end close, maintain documentation, and liaise between Finance and IT.

Provides administrative and executive support to two division heads in a fast-paced Manhattan office. Responsibilities include calendar and meeting management, travel arrangements, communications, reports, presentations, recordkeeping, meeting minutes, vendor coordination, office supply management, event planning, and special projects. The role requires confidentiality, independent judgment, strong organization, communication, analytical, customer service, and multitasking skills.

Manage first-line credit underwriting and portfolio management for assigned business lines. Lead a team of underwriters and analysts, ensure risk-aligned credit decisions, regulatory compliance, and strong portfolio quality. Use data and analytics to identify emerging risks and opportunities, collaborate with sales, risk, legal and technology, drive process improvements, and provide reporting and strategic recommendations to senior leadership.

Oversee employee relations matters and workplace investigations across the bank. Resolve policy violations, performance issues, disputes, compliance complaints, and high-risk employment concerns while recommending appropriate actions. Partner with leadership, HR teams, legal counsel, and stakeholders to ensure consistent practices and compliance with employment laws. Identify trends and risks, improve employment practices, support HR programs, and promote a diverse, positive, and productive workplace.

Originates, structures, underwrites, negotiates, and closes franchise finance loans while managing complex commercial banking relationships and portfolio quality. Advises franchisees, franchisors, and chain brands across restaurant and fitness sectors, monitors credit risk and compliance, develops new business, coordinates internal teams, and represents the bank at industry events. Maintains market expertise, expands client relationships, and may mentor less experienced relationship managers.

Manages complex commercial real estate credit transactions and an assigned loan portfolio. Responsibilities include credit underwriting, financial modeling, risk assessment, loan structuring, portfolio monitoring, client and relationship-manager negotiations, credit agreement review, regulatory compliance, strategic recommendations, and mentoring junior credit professionals.

Provides operational support, monitoring, architecture, and engineering for telephony and contact center systems. Plans resources, integrates communication networks, tunes systems, develops automation and monitoring processes, evaluates products, resolves complex issues, and documents technical standards. Acts as an escalation point during major incidents, coordinates with audit and compliance teams, leads technical projects, and mentors junior staff.

Supports commercial credit underwriting, loan structuring, portfolio management, and risk assessment. Analyzes financial statements, borrower creditworthiness, covenants, borrowing bases, and financial trends; prepares credit approval packages and recommends risk actions. Collaborates with sales, relationship managers, credit officers, and clients while supporting regulatory compliance. Requires strong financial analysis, credit structuring, financial modeling, communication, and Excel skills.

Develops new business and provides sophisticated personal property, casualty, and life insurance solutions to affluent and ultra-high-net-worth clients. Conducts portfolio reviews, identifies coverage gaps and life insurance opportunities, designs programs, quotes and binds policies, coordinates underwriting, and delivers concierge-level service. Partners with private, commercial, and wealth bankers on client meetings and reviews while maintaining regulatory compliance and annual policy assessments.

Resolves high-level, escalated banking complaints from regulators, congressional offices, the BBB, executives, and social media. The role investigates cases, performs root-cause analysis, coordinates cross-functional resolutions, drafts compliant response letters, manages case documentation and deadlines, supports audits, and recommends policy and process improvements. It requires professional communication, sound judgment, analytical skills, conflict resolution, regulatory awareness, and strong customer advocacy.

Builds and maintains Private Client Group relationships through client support, onboarding, business development, prospect outreach, sales support, and cross-selling. Responds to account inquiries, coordinates transaction requests, monitors customer and risk reports, maintains account data integrity, and ensures compliance with KYC/AML requirements. Collaborates with internal teams and product partners to deliver tailored client solutions and resolve issues.

Support commercial middle-market relationship teams by coordinating loan closings, processing transactions, ensuring compliance, producing portfolio and pipeline reporting, resolving portfolio issues and client inquiries, and maintaining documentation. Acts as liaison among relationship managers, operations, legal, and clients to ensure timely, accurate, and compliant commercial lending service.

Provide virtual financial guidance and comprehensive planning to mass affluent clients, recommend suitable investment and insurance products, grow a book of business via referrals and outreach, maintain compliance and documentation, and coordinate referrals to other bank lines while meeting performance and quality assurance standards.

Lead marketing analytics: build analyses, dashboards, and self-serve Power BI visualizations; develop scalable data models, measurement and attribution frameworks, and marketing mix optimization; advise marketing leaders, track campaign ROI and funnel metrics, and collaborate with data engineering, digital, and product teams to ensure accurate, scalable reporting.

Supports underwriting, structuring, and management of commercial credit relationships. Performs financial analysis, monitors portfolio risk and covenant compliance, assists Relationship Managers in deal structuring, and mentors analysts. Ensures regulatory compliance and participates in special projects to support responsible lending and portfolio growth.

Lead wholesale banking compliance for commercial lending, commercial and private banking. Advise executives, maintain policies, manage regulatory filings, run risk-based testing, oversee audits, report to management, and manage staff and remediation.

Supports commercial credit underwriting, loan structuring, portfolio management, and risk assessment. Analyzes financial statements, borrower creditworthiness, covenants, borrowing bases, and financial trends; prepares credit approval packages and recommends risk-mitigation actions. Collaborates with sales, relationship managers, credit officers, and clients while monitoring regulatory compliance. The role also handles portfolio-related problem solving, special projects, and mentoring of analysts.

Supports commercial credit underwriting, loan structuring, financial analysis, portfolio monitoring, covenant compliance, and borrower risk assessment within fund finance. Prepares credit approval packages, evaluates financial trends and borrowing bases, identifies portfolio risks, collaborates with sales and credit teams, and supports client needs. The role also requires maintaining regulatory compliance, completing special projects, and developing expertise in credit policies, market trends, and risk mitigation.

Review daily fraud detection reports, investigate suspicious check and transaction activity, make real-time risk-based decisions, document case findings, respond to branch/customer fraud inquiries, collaborate with internal teams and vendors, and contribute to fraud trend analysis and system enhancements to prevent losses and ensure regulatory compliance.