FirstMile
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eCommerce
Prospects, qualifies, and develops new business leads through research, email, telephone, social media, and face-to-face outreach. Manages the sales pipeline, identifies customer needs, budgets, and timelines, overcomes objections, schedules meetings, and hands qualified opportunities to the Business Development team. Maintains accurate CRM records in Salesforce, prepares pipeline reports, follows up with prospects, and works toward monthly and quarterly activity, pipeline, and revenue targets.
eCommerce
Manage and grow a portfolio of 15–30 B2B key accounts, driving retention, revenue growth, and customer satisfaction. Develop account strategies, identify expansion opportunities, create tailored propositions, negotiate solutions, and contribute customer insights to improve services, pricing, and products. The role requires sales performance, commercial awareness, communication, presentation, planning, analysis, problem-solving, and project management skills.



