Jobs at First State Community Bank

Originate, underwrite, and manage consumer and real estate loans; build customer relationships and cross-sell financial solutions; ensure compliance with lending regulations; monitor portfolio performance and manage collections and post-closing activities.

Coordinate branch marketing strategy, budgets, campaigns, and content across channels. Liaise between Marketing and branch contacts, manage campaign briefs, content calendars, billboard placements, and update FirstSearch content. Support collaboration with design and digital specialists and recommend allocation of marketing dollars to meet branch and market-level objectives.

Produce visual materials, graphics, layouts, and written content for digital and print marketing. Support campaigns, branch display advertising, social media, and signage. Collaborate with internal teams, manage multiple projects, maintain organized creative files, and ensure brand-consistent, regulation-compliant materials.

Serve as the first point of contact for end users, perform remote troubleshooting and diagnostics, provide clear instructions, log incidents and resolutions, escalate unresolved issues to higher-level support, and follow up to ensure problems are resolved.

Provide administrative support to regional leadership across multiple locations: compile and distribute reports, maintain KPI dashboards, coordinate travel/expenses, plan events and sponsorships, manage vendor and employee logistics, support community engagement and CRA tracking, and assist regional marketing and operational needs.

Sell and place new commercial insurance lines, support client retention, coordinate with account managers, document activity in AMS360, review proposals, manage receivables, and provide financial services to clients.

Provide relationship-driven financial advice to assigned and referred clients through proactive engagement, personalized financial planning, portfolio servicing, and cross-selling of banking, lending, and insurance solutions. Partner with senior advisors and branch teams to deepen client relationships, manage transactions and documentation, maintain CRM records, and ensure compliance while supporting asset growth and client retention.

Provide frontline onboarding, setup, troubleshooting, and ongoing support for business banking products (ACH, wires, cards, merchant services, RDC, online banking, Positive Pay). Serve as primary customer contact across phone/email/digital channels, document interactions in CRM, assist frontline staff, handle fraud/compliance issues, and ensure accurate product setup and training.

Conduct compliance reviews, assess regulatory impact of products, prepare examination/audit documentation, support risk management, update policies/forms/disclosures, assist with training and regulatory change assessment, and interact with internal stakeholders to resolve compliance findings.

Process ACH transactions and wire transfers accurately and on time; reconcile and validate daily activity; handle compliance, fraud response, and customer inquiries; document issues in CRM and support internal teams as an ACH/wire subject matter resource.

Invitation to submit a general application for consideration across multiple roles at First State; the employer will review submissions to identify potential matches for open positions.

Provide financial planning and portfolio management for clients, develop trust and cooperative relationships, stay aware of economic and regulatory changes, maintain and update financial plans, and leverage firm resources to grow client relationships and business.