Jobs at First Focus

Responsible for designing, developing, and maintaining IT systems; resolving technical issues, integrating systems, and data migration.

The role involves leading technical delivery of infrastructure projects, including email migrations and server builds, while ensuring client communication and documentation are thorough.

Own and support private cloud environments (Nutanix AHV), act as second-level escalation for US service desk, manage Juniper networking, support Azure/AWS hybrid workloads, drive monitoring/automation/documentation improvements, and perform night-shift handovers aligned to US business hours.

The Technical Account Manager will oversee client relationships, providing strategic technology advice, leading business reviews, and ensuring technical implementations align with business outcomes.

Manage cloud, infrastructure, and technology projects end-to-end: planning, scheduling, stakeholder communication, resource coordination, risk and budget management, milestone billing, reporting, and continuous improvement using AI and automation to improve delivery and client outcomes.

This role involves acting as a trusted advisor and account manager for enterprise clients, guiding them in IT strategy, infrastructure, and security, while shaping client relationships and improving processes.

As a Lead Software Engineer, you'll design and develop AI and automation solutions, ensuring high-quality standards and operational readiness while leading the team in technical matters.

As a Lead Software Engineer, you'll design and support AI and automation products, transforming prototypes into operational systems and ensuring software quality and stability.

Lead consultative sales for managed AI, IT, cloud, cyber and professional services to SMB/mid-market clients. Qualify opportunities, run executive discovery, shape solutions, write proposals, close deals, and ensure clean handovers to delivery teams to create recurring revenue.

Integrate newly acquired client environments into First Focus systems by performing technical discovery, deploying MSP tools (RMM, AV, monitoring, backup, patching), documenting in IT Glue, importing credentials into PasswordState, supporting Go-Live readiness, removing legacy tools, and handing over to Service Delivery with secure, visible, and supported systems.

End-to-end internal IT recruiter based in Auckland responsible for running role kickoffs, drafting ads, sourcing and screening candidates for technical and values fit, coordinating interviews, managing offers and candidate experience, and improving hiring processes. Works closely with hiring managers to clarify briefs and provide market advice in a fast-paced, collaborative team environment.

The role focuses on managing customer communication and social engagement during brand transitions, ensuring clarity and trust for customers through various platforms.

The role focuses on optimizing website structures and user experience to improve inbound lead conversion for acquired companies, transforming digital experiences.

The FP&A Analyst will manage financial reporting, including monthly management packs and forecasts, while analyzing performance across business units and improving reporting processes.