Jobs at First Focus

The Systems Administrator supports internal users and administers Microsoft-based systems, applications, and platforms. Responsibilities include troubleshooting, patching, security investigation, system maintenance, change implementation, automation, documentation, onboarding, vendor coordination, and IT project support. The role requires strong ownership, communication, technical judgment, and occasional planned or reactive after-hours support.

Build AI-enabled applications, intelligent assistants, automated workflows, internal tools, and DevOps solutions. Develop scripts and integrations using Python, PowerShell, Bash, or PHP; connect systems through APIs and databases; and support CI/CD, testing, monitoring, deployment, and environment management. Evaluate AI models, apply responsible AI practices, and deliver measurable business outcomes while collaborating with technical and non-technical teams.

Create branded visual communications across campaigns, presentations, reports, digital content, events, proposals, and internal communications. Translate complex information into clear, engaging designs while maintaining brand consistency. Produce editable assets using Adobe Creative Cloud, PowerPoint, and Word, and use generative AI to explore creative concepts. Collaborate with marketing and cross-functional stakeholders, support B2B communications, and refine templates and brand materials.

Owns provisioning, configuration, troubleshooting, and lifecycle management for private cloud environments built on Nutanix AHV. Serves as a second-level escalation point for cloud and infrastructure issues, manages Juniper networking, supports Azure and hybrid-cloud workloads, and improves monitoring, automation, and documentation. The role operates overnight on a schedule aligned with US business hours and coordinates shift handovers with the Australian team.

Lead consultative technology sales for financial services businesses, guiding prospects from discovery through proposal and close. Advise owners and executives on AI adoption, cybersecurity, cloud platforms, Microsoft technologies, and managed services. Build trusted relationships, identify business risks and productivity opportunities, collaborate with technical specialists, develop commercially credible proposals, and ensure smooth implementation handoffs. The role requires at least five years of B2B sales, solution consulting, or technology consulting experience, preferably serving financial services or professional services organizations.

Lead consultative B2B sales for AI, cybersecurity, managed IT, cloud, and legal technology solutions serving Australian law firms. Build relationships with managing partners and legal leaders, conduct discovery, qualify opportunities, develop proposals, manage commercial conversations through close, and ensure effective implementation handovers. Translate complex technology into secure, commercially valuable outcomes while serving as a trusted advisor to boutique and mid-sized firms.

Own and continuously improve Incident and Change Management functions. Lead major incident response, coordinate stakeholders, manage communications, conduct post-incident reviews, identify recurring issues, strengthen change controls, analyze operational trends, and drive practical process improvements across the business.

Own and lead the end-to-end Talent Acquisition function across Australia, New Zealand, and the Philippines. Develop TA strategy, improve recruitment processes and technology, lead a distributed team, build talent pipelines, strengthen employer branding, establish performance metrics, and partner with executives and hiring managers. Remain hands-on in recruiting senior, technical, specialist, sales, and difficult-to-fill positions while adopting AI and automation to improve hiring effectiveness.

Advise businesses on practical AI opportunities, strategy, governance, and responsible adoption. Lead discovery workshops, translate business challenges into AI use cases and implementation roadmaps, recommend solutions using OpenAI and Anthropic, educate stakeholders, build executive relationships, and collaborate with technical teams to deliver measurable outcomes.

Design, build, and maintain enterprise data warehouses and lakehouse solutions. Develop scalable batch and streaming ETL/ELT pipelines, data models, integrations, and Power BI reporting. Ensure data quality, governance, security, and performance. Collaborate with stakeholders, participate in solution design, code reviews, and Agile delivery, and contribute to application development and automation.

Responsible for designing, developing, and maintaining IT systems; resolving technical issues, integrating systems, and data migration.

Support US-based clients' Microsoft and virtualised enterprise infrastructure. Troubleshoot advanced cloud, networking and virtualization issues; administer Microsoft 365, Azure, Windows Server; manage identity services; develop PowerShell automation; mentor engineers; create documentation; participate in on-call rotation and technical consultations.

Serve as a trusted advisor to clients, identifying AI, automation and collaboration opportunities, building roadmaps and business cases, facilitating workshops, driving adoption, and tracking measurable productivity outcomes using Microsoft 365 and modern workplace technologies.

Provide technical support for Microsoft AD, Azure, Microsoft 365 and Exchange environments; troubleshoot desktops, servers, firewalls and networks; work with cloud platforms (Azure, Entra, Hyper-V, Citrix, AWS); use ticketing systems; collaborate with senior engineers on projects and maintain secure, stable customer environments while building trusted relationships.

Source and engage Filipino IT infrastructure talent (primarily for US roles), build proactive talent pipelines, partner with hiring managers, manage candidate experience, and improve recruitment processes while supporting Australia and New Zealand as needed.

Lead consultative sales for managed AI, IT, cloud, cyber and professional services to SMB/mid-market clients. Qualify opportunities, run executive discovery, shape solutions, write proposals, close deals, and ensure clean handovers to delivery teams to create recurring revenue.

Senior Laravel/PHP Developer to deliver and maintain Laravel applications across customer and internal projects. Build ERP/CRM features, design RESTful APIs and integrations, optimise MySQL/PostgreSQL, implement CI/CD, work with Docker and cloud platforms (AWS/Azure/GCP), use Laravel Filament for admin interfaces, explore AI-assisted features, participate in code reviews, and mentor other developers while influencing architecture and engineering standards.