Jobs at Firework

Own strategic partnership and business development initiatives from opportunity identification through execution. Manage partner relationships, develop proposals and business cases, coordinate cross-functional workstreams, support API and product integrations, track deliverables, and prepare executive communications. Research partners, markets, competitors, and industry trends while supporting strategic evaluations and corporate development projects.

Reviews and creates AI-generated images, videos, voices, scripts, captions, and product content for accuracy, realism, quality, and brand consistency. Tracks content through production, revisions, approval, publication, and client delivery while documenting issues and coordinating with cross-functional teams to meet deadlines and quality standards.

Own global monthly, quarterly, and annual GAAP close processes, consolidation, revenue recognition, technical accounting, financial reporting, audits, payroll accounting, finance administration, and accounting systems. Lead policy, controls, process improvements, automation, and financial data architecture while developing a lean accounting team and supporting scalable decision-making across a global technology company.

Own the full B2B sales cycle across Greater China and Hong Kong, from prospecting and discovery through closing and account expansion. Build and manage a high-volume mid-market pipeline, conduct consultative discovery, present demos and proposals, negotiate terms, maintain Salesforce forecasts, and achieve revenue targets. Partner with Marketing, Customer Success, Creative Services, and Integration Solutions while identifying upsell opportunities. The role requires fluency in English and Mandarin and comfort discussing AI, APIs, SDKs, and integrations.

Chief of Staff supporting the Chief Business Officer by leading strategic growth initiatives, evaluating markets and partnerships, building business cases, analyzing performance data, and operationalizing new programs. The role coordinates cross-functional teams, creates dashboards and operating mechanisms, identifies bottlenecks, and turns ambiguous opportunities into measurable outcomes. It suits an analytical, technology-savvy generalist with startup, consulting, finance, or strategy experience who can work remotely from India during U.S. business hours.

Lead the strategy, roadmap, development, launch, and optimization of livestream commerce products. Conduct market and customer research, prioritize features, analyze product performance, collaborate on go-to-market initiatives, and explore AI applications across content creation, moderation, personalization, recommendations, and automation. Serve as the internal subject matter expert for video commerce while partnering closely with engineering, sales, marketing, and customer success.

Own and grow a portfolio of enterprise accounts across brands and retailers. Manage the post-sale customer journey, including onboarding, adoption, integration, ROI measurement, renewals, expansions, and churn mitigation. Analyze customer and product data to provide strategic recommendations, lead executive business reviews, and demonstrate business impact. Serve as the customer voice internally while coordinating billing reviews, issue resolution, product feedback, and process improvements.

Provide technical expertise across pre- and post-sales for enterprise customers: translate requirements into scalable integration solutions, drive onboarding and product deployment, triage technical issues, create integration playbooks and documentation, and liaise with product and engineering to prioritize feature feedback and ensure successful launch and hand-off.

Seeking a skilled Sr. Backend Engineer to design and create new APIs, optimize SQL queries, improve engineering standards, and strategize new product ideas in a fast-paced environment.

The Staff Backend Engineer will develop scalable APIs, architect data models, mentor engineers, and improve engineering standards in a dynamic environment.

The Staff Frontend Software Engineer will lead the design and development of scalable user interfaces, influence technical strategies, mentor engineers, and collaborate across teams to enhance user experiences and product quality.

The Sr. Frontend Engineer will develop user interfaces, collaborate with stakeholders, improve engineering standards, and provide technical leadership.

Own full enterprise sales cycle for major brands and retailers: prospect, demo, negotiate, close, and expand accounts. Manage pipeline in Salesforce, deliver tailored presentations and proposals, collaborate cross-functionally to refine GTM processes and ensure exceptional customer experiences.

Build and own Firework's go-to-market systems and data infrastructure to generate enterprise leads end-to-end. Design CRM architecture, enrichment, scoring, routing, and automated outbound/inbound flows. Partner with Sales to define qualified leads, use AI tooling to prototype lead-gen automations, and continuously test and iterate to grow a qualified pipeline.

The role involves owning the full sales cycle for enterprise accounts, cultivating relationships, and exceeding sales targets in the Hong Kong and Greater China markets.

The AI Livestream Specialist will create engaging livestream experiences using AI technologies, manage content production, script writing, and quality assurance, while analyzing performance metrics to enhance audience engagement.

Firework seeks dynamic individuals passionate about connected commerce. Join a growing team to innovate in digital shopping experiences.