Product Designer

Firework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and conversions using the power of video. At the heart, we are a global and diverse team of “SuperSpark” creators, entrepreneurs, life-long learners, and data geeks driven by the future of authenticity to transform commerce. Firework has raised over $235M to date, with its latest Series B round led by SoftBank Vision Fund 2. Come reimagine the online customer experience with us.

Summary

We are growing our audience reach at an exponential pace and looking for an innovative Product Designer to bring our vision concept to life across multiple platforms. In this role, you will work collaboratively and build iteratively with a multidisciplinary team of software engineers, product managers, content strategists, user researchers, marketers, and more.

What you’ll be doing

* Partner with Product Management, Engineering, and other global teams to visualize, develop, and implement meaningful product concepts, creation tools, prototypes, and process optimization across web, web apps, TV apps, and mobile

* Drive the design process and facilitate to the finish line; this includes understanding product and design challenges, ideating on information architecture solutions, prototyping, testing various iterations, and managing design handoffs to other stakeholders

* Drive continuous research and development to effectively serve as an advocate for product design and the voice of the user experience in strategic product design decisions

* Act as a customer advocate, committed to delivering quality throughout the company

* Work closely with product managers, review product specifications, conduct thorough design QA, and rigorously test the features to ensure product quality for release

* Reproduce potential issues, maintain records for tracking, and work with engineers to resolve them

* Contribute to the creation of the new design system and maintenance

We’ll be excited if you have

* Bachelor's degree in a related discipline

* 3+ years of progressive experience as a Product Designer for a mix of consumer-facing web and mobile technologies and B2B

* Great product sense and attention to detail

* Advanced knowledge of product design

* Solid experience in conducting design and feature QA 

* Excellent communication skills (written, verbal, presenting, influencing) and able to effectively articulate to various technical and non-technical audiences

* Team-oriented and thrives in a collaborative, flat start-up environment where rapid prototyping and design sprints are the norm

* Can lead with creativity but measure and iterate through data insights

* Exceptional project management skills and able to track product design progress and initiatives

* Knowledge and passion for the industry

As a hybrid office-centric company, we are looking for candidates in San Mateo, California. Candidates outside the location are encouraged to apply though must be willing to relocate.

The following represents the expected range of compensation for this role: The estimated pay range for this role is $130,000 - 150,000. Other factors that impact compensation include stock options. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.

Don’t hold back

We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

By submitting your application, you acknowledge that you have read and understood Firework's Applicant Privacy Policy located at: https://firework.com/legal/applicantpolicy/.