Files.com
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The Infrastructure Engineer will build internal tools and features to enhance the Files.com product, focusing on scalability and efficiency. Responsibilities include leading project prototypes, resolving issues, and participating in on-call rotations to manage server challenges.
As a UI/UX Designer, you will be responsible for creating interaction design solutions, gathering user requirements, designing user journeys, creating prototypes and wireframes, and resolving design-related issues. You should have strong experience in design tools like Figma or Adobe XD, proficiency in web development including HTML, JS, and CSS, and a strong portfolio of design projects.
As a Back End Ruby Engineer at Files.com, you will develop and enhance features for a SaaS platform that enables secure file transfer and management. Responsibilities include building scalable systems, implementing new technologies like OAuth and SAML, improving API documentation, and developing tools for file synchronization and versioning.
As a Front End Engineer at Files.com, you will build cutting-edge features for our file transfer platform, focusing on client-facing web applications using React. Responsibilities include implementing SSO, improving API documentation, and enhancing security and performance. You will also work with advanced tools and technologies such as Elasticsearch and Git for file versioning.
This role involves leveraging your IT expertise to sell Files.com’s SaaS platform. Responsibilities include conducting demos, qualifying leads, closing sales, and collaborating with Customer Success to create technical solutions for clients. There’s a focus on consultative selling, with extensive training provided for those transitioning from IT to sales.
As a Technical Trainer, you will design and deliver training sessions focused on integrations, automations, and the technical capabilities of Files.com. Your responsibilities include developing training programs, leading webinars, creating educational materials, and continuously updating content to address customer needs.
As a Success Architect, you will be responsible for mastering the technical features of Files.com and working with clients to ensure they are getting the maximum value from their investment. You will build relationships with key clients, understand their usage, and provide training on underutilized features. This role is not involved in sales or negotiation with clients.
The Senior Account Manager role at Files.com is focused on farming the client base and selling SaaS subscription packages. The successful candidate will have B2B software sales experience, strong negotiation skills, and the ability to build and strengthen customer relationships.
The Senior Account Executive at Files.com focuses on acquiring new B2B customers by selling SaaS packages, conducting product demos, and collaborating with Sales Engineers and the SDR team for solutions to customer needs. The role requires strong communication and a proven track record of achieving sales quotas.
The Accounts Receivable Coordinator at Files.com is responsible for making collections calls to clients that have fallen behind in payment, scheduling payments, resolving financial issues, and updating the database with client interactions. This role serves as an entry-point for a career in Finance.
Join the exciting world of Enterprise Software Sales by becoming a Sales Development Representative for Files.com. The SDR role is an entry-point for a career in sales. Your job is to qualify leads, learn about the opportunity, get prospects excited about Files.com, and book appointments for Account Executives.
The Account Manager at Files.com focuses on farming the client base through B2B software sales. Responsibilities include pursuing upsell opportunities, selling SaaS subscriptions, conducting demos, and strengthening client relationships. The role requires a consultative sales approach and collaboration with technical teams to meet customer needs.
The Account Executive role focuses on acquiring new customers for Files.com by selling SaaS subscription packages. Responsibilities include conducting demos, prospecting, closing deals, and collaborating with the Customer Success and SDR teams. A strong consultative selling approach and prior B2B sales experience are crucial for success in this role.
The HR Generalist & Office Manager at Files.com will primarily focus on HR functions such as onboarding, benefits administration, and employee engagement, while also handling office management tasks like event coordination and vendor relations. This role is essential for maintaining a positive workplace culture and efficient office operations.