Jobs at Fieldwire by Hilti

Drive new revenue for Fieldwire by managing inbound and outbound sales cycles across construction-industry accounts. Responsibilities include prospecting, lead follow-up, pipeline development, customer discovery, customized platform demonstrations, negotiation, closing deals, quota attainment, and collaboration with sales, solutions, pricing, and legal teams. The role also represents Fieldwire at industry events and webinars while building executive-level relationships and positioning construction software solutions.

Manage a portfolio of construction industry customers, guiding Fieldwire deployments, platform configuration, workflow integration, training, demonstrations, troubleshooting, and ongoing engagement. Build client relationships, improve product adoption and account expansion, communicate customer feedback to product teams, and help resolve technical issues.

Own and maintain the companys data infrastructure and pipelines. Design, build, and monitor ETL/ELT workflows and data architecture; integrate SaaS sources; enforce data quality, standards, and governance; partner with stakeholders to deliver analytics-ready data and meet data availability SLAs.

Develop and deploy machine learning solutions for construction-site understanding using computer vision, multimodal AI, VLMs, LLMs, generative AI, RAG, and agent architectures. Curate high-quality datasets, optimize models for performance across hardware targets, and build production ML pipelines in the cloud. Own components from design through deployment and monitoring while collaborating in an agile team.

Manage a portfolio of construction-industry customers, guiding Fieldwire deployments, platform configuration, workflow integration, training, demonstrations, and ongoing engagement. Build client relationships, improve product adoption, support account expansion, troubleshoot issues, and communicate customer feedback to the product team. The role requires construction experience, strong communication, organization, presentation, problem-solving, and knowledge of construction processes and project stakeholders.

Design, build, maintain, and scale production backend services and integrations. Debug cross-service production issues, lead architecture and technical decisions, mentor engineers, improve engineering standards and tooling, release backward-compatible APIs, implement auto-scaling services, and architect real-time systems for syncing large data volumes.

Own and evolve Fieldwire's cloud production infrastructure and tooling: design and automate SDLC and IaC, ensure reliability and security, lead incident response and observability, mentor engineers, and drive platform architecture and process improvements.

Manage and optimize sales technology, including Salesforce Sales Cloud, Groove, and Dialpad. Improve sales processes, maintain data quality, analyze performance, generate actionable reports, support technology integrations, and train sales teams. Collaborate with Sales, Marketing, IT, and other product teams to enhance productivity, streamline operations, and scale effective sales practices.

Partner with GTM leaders to analyze revenue performance, build executive reporting and forecasts, support strategic investment decisions, and lead cross-functional initiatives to improve growth, productivity, retention, and operational efficiency.

Drive net-new revenue for SMB and mid-market construction accounts by building a 3x-quota pipeline from inbound and outbound prospecting, demoing Fieldwire, negotiating and closing deals (often >£20k ARR), and working with sales management and solutions specialists to meet monthly, quarterly, and annual quotas.

Generate and qualify inbound and outbound sales opportunities among small and mid-sized construction businesses. Conduct prospecting through calls, email, and LinkedIn; identify decision-makers; schedule discovery calls and demos for Account Executives; maintain Salesforce CRM accuracy; collaborate with sales and construction specialists; communicate Fieldwire’s construction management platform value; and meet pipeline and activity goals.

Lead and manage finance operations including revenue recognition (ASC 606), month-end close, financial reporting, SOX/internal controls, audits, treasury, intercompany accounting, forecasting, and process improvements while partnering cross-functionally and managing a finance operations team.

Own end-to-end reporting and analytics for a business function, building and maintaining Power BI dashboards, defining and governing KPIs, ensuring data quality through rigorous QA, documenting metrics, managing release/change control, and partnering with stakeholders to deliver decision-ready intelligence across systems.

Build and maintain production backend services at scale, develop new features and integrations, debug production issues, ensure API backward compatibility, implement efficient auto-scaling, improve tooling and engineering standards, and participate in on-call rotation.

Drive new SaaS revenue within mid-market construction accounts by building pipeline, managing full sales cycle from inbound prospecting to closed-won, collaborating with Hilti field teams, delivering demos, negotiating contracts, and meeting quarterly and annual quota ($500K new bookings). Travel periodically with sales teams and navigate complex deals involving pricing and legal stakeholders.

Lead Marketing Operations strategy and execution for a scaled B2B organization. Manage and optimize the martech stack (Marketo, Dreamdata, Salesforce), implement automations and data integrations, ensure data quality, build scalable processes, own funnel metrics and executive dashboards, and partner cross-functionally with RevOps, Sales, Finance, Product, and regional teams to drive measurement and growth.

The Customer Success Manager at Hilti will manage client accounts, provide training, and ensure effective integration of Fieldwire software in construction workflows, focusing on customer satisfaction and engagement.