Fieldwire by Hilti
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The Sales Development Manager will contribute to Hilti's digital transformation in the construction industry by managing customer acquisition, arranging appointments, negotiating contracts, and achieving sales targets. Responsibilities include presenting and selling software and services, demonstrating software to potential customers, and collaborating with marketing to build sales opportunities.
The Customer Operations & Support Specialist ensures customers successfully use Fieldwire by answering questions, managing accounts, executing operations tasks, and crafting how-to articles. They will enhance usability and support quality while working closely with various teams to advocate for the customer and develop new processes.
The Account Manager will manage contract renewals and lead negotiations while retaining and growing revenue within a managed book of business. Responsibilities include conducting Business Reviews, solving complex customer needs, and expanding the client base through referrals and new opportunities. The role requires building strong relationships and managing projects with the Construction Success Team.