Teams at Fieldwire by Hilti

Manage a portfolio of mid-market and strategic SaaS customers, owning contract renewals, retention, revenue expansion, business reviews, and relationship growth. Partner with Construction Success and cross-functional teams to solve customer needs and deliver scalable engagement. Identify referrals and new opportunities while providing consultative, high-touch service. Success requires sales experience, strong communication and presentation skills, project coordination, organization, and a metrics-driven approach.

Own and evolve Fieldwire’s cloud infrastructure, production systems, deployment tooling, and automation. Responsibilities include infrastructure design, IaC, CI/CD, reliability and performance management, incident response, monitoring and observability, security, architectural leadership, cross-team collaboration, mentoring, and on-call participation.

The Chief of Staff partners with the VP of Finance and Operations to run leadership meetings, prepare executive materials, track decisions, and drive follow-through. The role owns strategic and ad-hoc projects, manages cross-functional programs, develops business narratives, supports finance and operations leaders, conducts analysis, and makes recommendations. It requires strong financial modeling, communication, presentation, program management, and SaaS business knowledge.