Jobs at Fictiv

Leads MISUMI Americas’ national territory field sales organization of approximately 50 sellers through six sales directors. Owns revenue, forecasting, pipeline coverage, quota attainment, territory planning, and P&L performance. Drives transformation from transactional catalog selling to consultative, value-based full-solution sales while developing frontline leaders, upgrading talent, and integrating legacy teams. Requires approximately 50% national travel for field coaching, customer visits, business reviews, and integration milestones.

Six-month HR internship supporting priority projects and long-term people initiatives. Responsibilities include evaluating HR vendors, coordinating insurance and background-verification replacements, supporting culture alignment, learning and development, employee well-being, career progression, process mapping, and performance management. The intern will assist with research, documentation, implementation, KPI tracking, and continuous improvement while demonstrating empathy, communication, discretion, integrity, and adaptability.

The Financial Analyst supports FP&A through financial modeling, forecasting, budgeting, variance analysis, reporting, month-end close, reconciliations, and technology capitalization tracking. The role partners with cross-functional teams and Japan headquarters, provides actionable business insights, supports cost and margin improvement, and contributes to internal controls, compliance, audit readiness, and reporting process improvements.

Leads hands-on security engineering across infrastructure, cloud, identity, applications, AI tools, and compliance. Responsibilities include IAM design, access audits, incident investigation, threat response, security reviews, vulnerability scanning, AI integration governance, audit evidence, policy development, and security automation. The role acts as an escalation point, prioritizes security initiatives, supports global compliance programs, and develops repeatable security processes and documentation.

Leads enterprise security engineering across cloud and network infrastructure, IAM, access audits, incident response, application security, AI integrations, and compliance. The role designs least-privilege controls, investigates incidents, reviews systems and third-party components, manages AI security guardrails, automates security processes, and supports J-SOX, NIST 800-171, CMMC 2.0, and SOC 2 audits across global operations.

Writes and edits B2B marketing content for web, email, advertising, print, social media, video, presentations, landing pages, and campaigns. Develops thought leadership articles, customer case studies, technical content, ad copy, and award submissions. Collaborates with marketing, design, social, engineering, sales, and analytics teams to maintain brand voice, optimize content for SEO and conversion, and improve performance.

Provides day-to-day IT operations support across identity, SaaS platforms, networking, VPNs, endpoint management, facility access controls, and security monitoring. The role administers Microsoft Entra and Microsoft 365, deploys Meraki and FortiGate networks, manages SIEM and access controls, supports hardware lifecycle processes, maintains operational documentation, and enforces security policies for SOC 2 compliance. Regional facility travel and occasional equipment lifting are required.

Own full-cycle recruiting across Sales, Marketing, Technology, Operations, Customer Service, and corporate functions. Build proactive talent pipelines, lead intake meetings, advise hiring managers, manage candidate experiences, negotiate offers, and track recruiting metrics. The role partners with People Operations and leadership on workforce planning, improves hiring processes, and uses sourcing, ATS, and AI tools to recruit effectively across diverse requisitions.

Own a defined product area from discovery through delivery. Gather customer, stakeholder, operational, and performance insights; define requirements and business cases; contribute to roadmaps; partner with Engineering and Design; facilitate cross-functional alignment; manage Agile execution, scope, risks, launches, and post-launch metrics. The role focuses on reliable product delivery, continuous improvement, and developing toward broader strategic ownership.

Develop and grow strategic manufacturing and supply chain accounts through consultative, solution-based sales. Responsibilities include prospecting, pipeline development, quota attainment, Salesforce forecasting, relationship building, complex deal coordination, sales presentations, trade show participation, and customer meetings. The role focuses on identifying prototyping and production manufacturing opportunities, expanding customer relationships, and improving customer time to market. More than 50% travel is required.

Leads MISUMI Americas’ demand generation and acquisition strategy, owning lead generation, nurturing, funnel performance, acquisition-sourced pipeline, revenue targets, and ROI measurement. Builds and scales multi-channel programs, experiments with new channels, oversees creative assets and vendors, and partners with Sales, Product, Lifecycle, and Performance Marketing. Presents insights to senior leadership while operating as a senior individual contributor across cross-functional teams.

Develop strategic accounts and sales pipelines for emerging manufacturing customers. Identify prototyping and production opportunities, exceed sales quotas, manage Salesforce forecasts, negotiate contracts, and build relationships with engineers, supply chain leaders, and executives. Lead customer meetings, business reviews, trade show participation, and internal coordination while becoming an expert in customers’ product development needs and manufacturing challenges.

Leads product strategy, integrated roadmaps, and cross-domain prioritization across catalog, search, e-commerce, supply chain, customer experience, and business systems. Manages and develops a multi-layered product organization, establishes execution standards, drives stakeholder alignment, and oversees launches and outcome measurement. Builds investment cases, resolves dependencies, and represents product strategy with senior leadership. Requires large-scale catalog e-commerce experience, strong analytical and communication skills, Agile execution expertise, and active use of AI in product management.

Serve as the Founder’s trusted strategic partner by managing calendars, communications, travel, meeting preparation, action-item follow-through, stakeholder coordination, and special projects. The role requires discretion, sound judgment, proactive organization, and the ability to manage complex priorities in a fast-paced, highly personalized environment.

Develop and execute account plans, prospect for new business, build pipelines, secure manufacturing opportunities, exceed sales quotas, forecast in Salesforce, negotiate contracts, and cultivate long-term relationships with customer decision-makers. The role focuses on emerging accounts, prototyping, production programs, and strategic manufacturing partnerships. It also includes sales presentations, customer meetings, trade shows, and coordinating internal teams to support customer success.

Owns the Voice of the Customer program by managing Qualtrics survey tickets, categorizing feedback, investigating root causes, and coordinating corrective actions across departments. Analyzes NPS, CSAT, and open-text data to identify trends and prepares reports and dashboards for stakeholders. The role also follows up with customers, improves VOC workflows, and communicates insights that drive customer experience and operational improvements.

Provides Level 1 IT support for hardware, software, networking, account access, and SaaS platforms. Handles ticket triage, troubleshooting, onboarding and offboarding, hardware inventory, desktop deployments, and basic IAM administration. Supports network, facility access, SIEM, SOC 2, documentation, and security initiatives under senior guidance. The role is based onsite in Santa Catarina, Nuevo León, and requires night-shift availability.

Leads U.S. commercialization and scale-up of MISUMI’s Smart Vending business. Responsibilities include securing and executing pilot programs, validating customer demand and operating economics, building scalable workflows, coordinating cross-functional teams and external partners, and expanding successful pilots into additional machines, sites, and accounts. Owns revenue, gross profit, utilization, assortment, pricing, replenishment efficiency, customer adoption, and service-quality improvements while supporting the March 2027 Go/No-Go decision.

Manage general ledger, financial reporting, statutory and tax compliance, cash and foreign exchange, payroll, vendor payments, and month-end and year-end close. Lead a team of accounting specialists and financial analysts, improve local and cross-border accounting workflows, enforce finance policies and ERP order-processing compliance, and support reporting requests from headquarters. The role requires strong financial accounting expertise, leadership, process development, communication, and the ability to work across US and India time zones.

Manage and schedule manufacturing orders from kickoff to delivery, coordinate cross-functional and global teams, liaise with manufacturing partners to ensure on-time, on-quality production, troubleshoot production issues, manage changes, provide production visibility to customers, and support customer-facing and quality teams for complaints.