Jobs at Fictiv

Lead product strategy and integrated roadmaps across catalog, search, e-commerce, supply chain, customer experience, and business systems. Manage and develop a multi-layered product organization, align executives and cross-functional teams, resolve dependencies, establish metrics, and drive disciplined product execution and launches. The role requires large-catalog e-commerce expertise, strategic prioritization, talent development, Agile practices, and active use of AI in product management.

Lead product strategy and roadmaps across catalog, e-commerce, supply chain, CX, and business systems. Manage and develop a multi-layered PM org, align cross-functional stakeholders, drive execution discipline, measure outcomes, and champion AI-enabled practices. Own investment cases, resolve cross-domain tradeoffs, and ensure successful launches while traveling ~15% annually.

Leads U.S. commercialization and scale-up of MISUMI’s Smart Vending business. Responsibilities include securing and executing pilot programs, validating customer demand and operating economics, building scalable workflows, coordinating cross-functional teams and external partners, and expanding successful pilots into additional machines, sites, and accounts. Owns revenue, gross profit, utilization, assortment, pricing, replenishment efficiency, customer adoption, and service-quality improvements while supporting the March 2027 Go/No-Go decision.

Manage end-to-end accounts receivable operations including invoicing, cash application, collections, dispute resolution, reconciliations, month-end close support, reporting, and customer account maintenance while ensuring timely processing and compliance with SLAs.

Develop and grow emerging customer accounts by prospecting, building pipelines, creating strategic account plans, identifying manufacturing opportunities, and exceeding sales quotas. The role manages forecasts and contracts in Salesforce, builds relationships with technical and executive stakeholders, leads presentations and customer meetings, and coordinates internal teams to deliver manufacturing solutions. It also includes representing MISUMI at trade shows and participating in ongoing sales training and enablement.

Develop strategic account plans, prospect and build pipeline, secure manufacturing opportunities, exceed sales quotas, forecast in Salesforce, negotiate contracts, and build relationships with customer decision-makers. The role requires understanding product development and manufacturing needs, coordinating internal teams, representing MISUMI at industry events, and supporting long-term customer success and account growth.

Support sales and use tax compliance by collecting and maintaining exemption certificates, updating customer taxability in the ERP, assisting tax supervisor and AR/CS with research, and providing audit support.

Manage general ledger, financial reporting, statutory and tax compliance, cash and foreign exchange, payroll, vendor payments, and month-end and year-end close. Lead a team of accounting specialists and financial analysts, improve local and cross-border accounting workflows, enforce finance policies and ERP order-processing compliance, and support reporting requests from headquarters. The role requires strong financial accounting expertise, leadership, process development, communication, and the ability to work across US and India time zones.

Manage and schedule manufacturing orders from kickoff to delivery, coordinate cross-functional and global teams, liaise with manufacturing partners to ensure on-time, on-quality production, troubleshoot production issues, manage changes, provide production visibility to customers, and support customer-facing and quality teams for complaints.

The Customer Support Engineer promotes sales and provides technical support for Misumi products, collaborating with teams to drive customer success and increase sales while ensuring accurate product information and support.

Serve as first-line IT support to triage and resolve Level 1 hardware, software, networking, and access issues. Assist with user provisioning and SSO in Okta/Entra/Google Workspace, onboarding/offboarding, hardware lifecycle and inventory, SaaS and MDM administration, basic network troubleshooting (Meraki/FortiGate), monitor SIEM alerts, maintain runbooks/knowledge base, and support SOC 2 compliance and cross-functional IT projects.

The Engineering Manager for Salesforce will build and lead a high-performing team, ensuring quality delivery, fostering collaboration, and managing engineering deliverables in alignment with business goals.

As a Financial Analyst, you will assist in budgeting, managing financial tools, automating data tasks, and maintaining systems integration while collaborating with finance teams.

Design and build demonstration and training systems (automation cells, fixtures, motion systems) using MISUMI components. Create detailed CAD models, assemblies, and BOMs; fabricate and prototype hardware; document designs and create instructional content; collaborate with marketing, instructional designers, and product teams; iterate based on user feedback.

Design and develop engineering-focused curriculum, lab modules, and project-based learning experiences for MISUMI University. Create instructor guides, student materials, assessments, and digital assets; align content with academic standards (e.g., ABET), pilot in classrooms, collaborate with engineers, and iterate based on learning effectiveness. Support scalable delivery (in-person, hybrid, self-paced) and contribute to the QMS.

Lead end-to-end technical program execution for manufacturing projects across regions. Create program plans, manage risks, coordinate cross-functional teams and suppliers, handle change requests, track cost/time/quality metrics, and drive continuous improvement to ensure customer satisfaction and on-time delivery.

Own full-cycle recruiting across sales, marketing, technology, operations, customer service, and corporate functions. Build proactive talent pipelines, lead intake meetings, advise hiring managers, manage candidate experiences, negotiate offers, track recruiting metrics, improve hiring workflows, and partner with People Operations and leadership on workforce planning.

The Vice President of Production Operations leads operational readiness, ensuring effective execution of production programs, managing supply chain strategies, and fostering team development while driving operational excellence and continuous improvement initiatives.

The Senior Software Engineer leads Salesforce projects from design to deployment, mentors team members, ensures quality standards, and integrates Salesforce with other systems while optimizing processes.

Define and execute Americas logistics and warehousing strategy; lead multi-site DC operations, inbound/outbound logistics, carrier management, trade compliance/imports, P&L oversight, WMS/TMS/ERP optimization, and AI/automation adoption. Requires cross-regional enablement and ~25-40% travel.