Jobs at FiberLight

Designs and documents DWDM and Ethernet transport circuits for a core telecommunications network. Analyzes capacity and demand, plans routes, selects equipment, assigns network resources, and creates technical drawings and bills of materials. Ensures designs meet engineering and quality standards while managing routine projects and coordinating with operations, project management, and construction teams. The role requires telecommunications network engineering experience, familiarity with fiber and transport technologies, network equipment and mapping tools, and on-site work in Allen, Texas.

Designs, deploys, maintains, and optimizes optical transport networks using DWDM and ROADM technologies. Responsibilities include network architecture, equipment engineering, performance monitoring, troubleshooting, migration strategy, budgeting, documentation, and cross-functional integration. The role provides technical leadership and mentorship while supporting reliable, scalable fiber optic infrastructure. Extensive experience with Ciena and Fujitsu optical equipment is required, along with strong knowledge of optical networking principles and network design methodologies.

Configure and maintain Layer 2 and Layer 3 services on Cisco and Juniper platforms, including Ethernet, MPLS, EVPL, BGP, and IS-IS. Maintain network inventory and circuit records, support provisioning and service turn-ups, troubleshoot configuration issues, participate in overnight maintenance windows, and coordinate with NOC, customers, project managers, and design teams.

Designs and provisions telecommunications circuits for fiber network customer services. Reviews orders, determines routing, assigns ports, optics, VLANs, IP addresses, and transport paths, and maintains network inventory records. Creates diagrams, documentation, and bills of materials while identifying capacity constraints and deployment risks. Collaborates with project managers, engineers, provisioning teams, field technicians, and activation teams to resolve discrepancies and support successful installations. Requires telecommunications experience, knowledge of fiber and Ethernet technologies, network documentation skills, and onsite availability.

Supports enterprise telecom accounts throughout the sales cycle by translating technical requirements into fiber service solutions. Prepares technical cost packages, logical designs, mapping, and details for lit service and dark fiber offerings. Builds customer relationships, identifies service needs, demonstrates operational and cost improvements, and collaborates with sales and engineering teams. The role is on-site in the Dallas/Fort Worth area and may require travel up to 25% per month.

Supports strategic account directors by researching clients, mapping stakeholders, coordinating account plans and follow-ups, monitoring sales opportunities, preparing executive materials, assisting negotiations, tracking industry risks, and maintaining dashboards. The role also contributes to net-new business growth, consultative selling, proposals, sales forecasting, quota attainment, and cross-functional alignment across sales, marketing, and solutions engineering.

Plan, coordinate, and oversee OSP fiber engineering for construction projects: route evaluations, cost estimates, work orders, QA, vendor coordination, documentation, permitting, and schedule/budget tracking.

Validate technical integrity of Closed Won telecom opportunities, ensuring designs, BOMs, fiber/splice plans, and documentation comply with engineering standards. Identify and resolve discrepancies, coordinate cross-functionally (Sales, Engineering, Construction, Provisioning), perform QA reviews, reduce installation fallout, and support continuous improvement of validation processes.

Monitor real-time network performance, perform Tier I diagnostics, create and manage trouble tickets, coordinate field dispatch, escalate incidents to engineering or carriers, communicate with customers, and maintain network documentation and standards while supporting shift and on-call rotations.