Sales Engineer

Posted 5 Days Ago
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Allen, TX, USA
In-Office
Senior level
Other
The Role
Supports enterprise telecom accounts throughout the sales cycle by translating technical requirements into fiber service solutions. Prepares technical cost packages, logical designs, mapping, and details for lit service and dark fiber offerings. Builds customer relationships, identifies service needs, demonstrates operational and cost improvements, and collaborates with sales and engineering teams. The role is on-site in the Dallas/Fort Worth area and may require travel up to 25% per month.
Summary Generated by Built In

Description

*This position is located on-site. Candidate must reside in the Dallas/Fort Worth area*

We are seeking an experienced Sales Engineer to support our large Enterprise accounts by providing technical expertise and strategic solutions throughout the sales cycle. This role serves as a critical link between our sales and engineering teams—translating complex technical requirements into practical, value-driven solutions that meet client needs. The ideal candidate will have a strong background in enterprise technology, excellent communication skills, and a proven ability to build trusted relationships with customers and internal stakeholders.

Essential Job Functions

  • This role has responsibilities to prepare pre-sales technical cost packages that include all construction, labor, equipment, and monthly recurring expenses, coupled with logical designs, mapping, and technical details for complex lit service and dark fiber offerings.
  • A FiberLight Sales Engineer is customer-facing and is tasked with establishing relationships with technical contacts across the account base, uncovering new service needs, and supporting existing customer services.
  • Gains customer acceptance by explaining or demonstrating cost reductions and/or operations improvements.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
  • Contributes to team effort by accomplishing related results as needed.
  • Travel up to 25% per month is possible.

Requirements

  • Minimum of 7 years of recent relevant telecom sales engineering experience.
  • Self-motivated and problem-solving capabilities.
  • Experience with Office 365 Suite with specific advanced skills in Visio and Excel.
  • Previous experience using GIS software for fiber network management.
  • Advanced Google Earth skills are required.
  • Strong verbal and written communication skills are a must.
  • Must be customer service driven with an upbeat and outgoing personality.
  • Must be proactive with the ability to drive projects to completion.

Skills Required

  • Minimum of 7 years of recent relevant telecommunications sales engineering experience
  • Advanced Microsoft Visio and Microsoft Excel skills
  • Experience using GIS software for fiber network management
  • Advanced Google Earth skills
  • Strong verbal and written communication skills
  • Customer-service-driven, upbeat, and outgoing personality
  • Proactive and able to drive projects to completion
  • Self-motivated with problem-solving capabilities
  • Must reside in the Dallas/Fort Worth area and work on-site
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The Company
HQ: Alpharetta, GA
206 Employees
Year Founded: 2005

What We Do

Digital transformation starts with purpose-built networks! FiberLight has been designing, building, and deploying one-of-a-kind fiber networks to ignite digital revolution for over 20 years. Today FiberLight owns over 14,000 route miles of robust fiber networks in over 44 key growth areas in Florida, Georgia, Maryland, Texas, Virginia, and Washington, D.C. All of our carrier-grade products – including Ethernet, FiberLight Cloud Connect, Dedicated Internet Access, Dark Fiber, and Wavelengths – are engineered to ensure business continuity. We credit our success to having the right people at the right places making the right investments.

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