Jobs at Fetch

Lead the technical direction and multi-quarter roadmap for Fetch’s CI/CD and software delivery infrastructure. Design scalable pipelines, deployment systems, quality gates, developer automation, and observability. Improve build and test performance, release reliability, developer feedback, and engineering velocity across backend, frontend, mobile, infrastructure, and security teams. Drive adoption, mentor senior engineers, evaluate technologies, and explore AI-assisted development and operational workflows.

As a Principal Software Engineer, you will architect and evolve AI-assisted development platforms while leading the technical vision and strategy for automation in the software development lifecycle.

Own legal strategy for Fetch’s product and data operations from concept through launch. Advise Product, Engineering, Design, Privacy, Security, and GTM teams on launches, AI, data governance, privacy, disclosures, terms, and regulatory compliance. Identify and mitigate legal risks, create scalable legal frameworks and self-service processes, coordinate with internal and outside counsel, and communicate recommendations to senior leaders.

Owns Okta identity and access management, including SSO, MFA, lifecycle workflows, entitlement governance, contractor access, and automated provisioning. Administers Jira, Confluence, and related Atlassian platforms at organizational scale. Designs identity and platform architecture, automates access processes, reduces security risk, maintains audit-ready documentation, and partners with Information Security and IT Operations on governance, remediation, and continuous improvement.

Leads the IT Operations team, including people management, service desk SLA performance, backlog prioritization, incident escalation, endpoint and identity operations, SaaS administration, vendor management, and operational reporting. The manager coaches staff, oversees IT projects, coordinates cross-functional escalations, drives process improvements, manages costs and renewals, and partners with leadership on team structure and hiring plans.

Own the architecture and long-term technical strategy for Fetch’s high-throughput advertising platform. Design and scale distributed backend systems for ad selection, targeting, pacing, delivery, attribution, and measurement. Lead reliability, observability, migrations, performance improvements, and cross-organizational technical initiatives. Remain hands-on while mentoring senior and principal engineers and coaching engineering leaders.

Design and scale high-throughput, low-latency backend systems powering Fetch’s advertising platform. Own architecture across ad selection, targeting, delivery, attribution, and measurement services; improve reliability, observability, performance, and resilience; lead cross-team technical initiatives and migrations; establish engineering standards; resolve complex distributed-systems problems; and mentor senior engineers across Ads, Platform, Data, ML, and Product teams.

Own the complete procure-to-pay lifecycle, including procurement, vendor sourcing, contracting, accounts payable, and travel and expense. Build Fetch’s procurement function, establish policies and approval frameworks, implement P2P systems, manage vendor risk and onboarding, negotiate contracts, drive savings, lead AP and T&E teams, and define performance metrics. Partner with Legal, Finance, Accounting, InfoSec, and business leaders on controls, contracts, and audit readiness.

Lead search-focused performance marketing and user acquisition across Apple Search Ads and Google ecosystems. Own campaign strategy, optimization, budgeting, forecasting, experimentation, creative A/B testing, and full-funnel growth across search, YouTube, and Performance Max. Analyze CPI, CPA, ROAS, LTV, retention, attribution, and user behavior while partnering with creative and analytics teams. Use AI to improve workflows and marketing effectiveness.

Lead product for Fetch's ad serving infrastructure: define unified ad server architecture, delivery controls (pacing, frequency capping), standardize event logging, run experiments, integrate verification partners, and partner with ML, Engineering, Analytics, and Sales to improve delivery quality and advertiser outcomes.

Lead and manage a sales and account team for an industry vertical to drive revenue, meet quota, and grow partner relationships. Coach managers and reps, oversee forecasting and Salesforce hygiene, collaborate cross-functionally on deal execution, apply advertising performance insights to strategy, adopt AI tools for sales effectiveness, and represent Fetch in the industry.

Leads strategy, planning, and execution for executive, proprietary, internal, and third-party B2B marketing events. Responsibilities include executive hospitality, sponsorship activation, budget and vendor management, onsite delivery, cross-functional coordination, and post-event reporting. The role supports brand awareness, customer relationships, executive engagement, and business growth while managing complex projects and event budgets exceeding $300,000. This is a remote role with a preference for Chicago-area candidates and approximately 20–30% travel.

Lead the strategy and execution for optimizing ads and offers on the Fetch platform, managing teams focused on ML systems and technical direction.

The Sales Finance Manager will oversee financial strategy, planning, budgeting, and performance tracking, collaborating with department leaders and managing a finance team.

Lead vision, strategy, and roadmap for Fetch's referral growth engine. Own end-to-end referral lifecycle, build incentives, experimentation, AI-driven personalization, and cross-functional initiatives to drive MAU growth and durable network effects.

Director of Strategy & Operations supporting Fetch’s Data and Expanded Core businesses. Acts as a strategic advisor to revenue leaders, using data analysis to inform priorities, evaluate trade-offs, and identify growth opportunities. Drives operational execution, KPI and dashboard development, cross-functional coordination, channel management, process optimization, and executive-level reporting. The role requires strong strategic problem-solving, financial acumen, project management, and experience scaling early-stage business initiatives.

Leads client relationships, campaigns, onboarding, reporting, renewals, upsells, and revenue growth for emerging verticals. The role manages client engagements, campaign setup, performance analysis, presentations, billing, and strategic recommendations. It partners with sales and cross-functional teams to improve client outcomes, retention, and budget expansion while using AI, automation, dashboards, and CRM tools to increase efficiency and accuracy.

Build and operate planning, OKR, KPI, reporting, and executive performance systems for Product and Marketing. Create scalable workflows, templates, dashboards, automation, and AI-enabled processes that improve organizational effectiveness and reduce manual work. Partner with Strategy and Operations leadership, drive complex cross-functional initiatives, translate strategy into durable operating mechanisms, and lead adoption through enablement and continuous improvement.

Own Fetch’s internal Agentic Platform and agent development lifecycle, including runtime, orchestration, context, memory, model routing, evaluation, observability, governance, and adoption. Lead roadmap strategy, developer discovery, human-in-the-loop capabilities, metrics, and cross-functional delivery. Establish repeatable processes for moving agents from concept through production while improving reliability, quality, cost, and team adoption.

Leads enterprise partner acquisition and sales for new verticals, owning prospecting, complex sales cycles, proposals, revenue commitments, forecasting, and quota attainment. Builds executive relationships, develops strategic partnerships, interprets advertising and campaign data, and shapes go-to-market strategy. The role also creates AI-enabled sales processes, playbooks, and forecasts, mentors sellers, manages Salesforce pipelines, and collaborates cross-functionally to expand accounts and improve sales effectiveness.