Jobs at FDJ UNITED

Investigate customer AML and responsible gaming risks, conduct source-of-wealth and spending assessments, review AML model alerts, request documentation, action accounts, escalate cases, support customer service teams, monitor regulatory changes, improve processes, and train colleagues.

Manages live sportsbook event scheduling, market creation, feed quality monitoring, bet settlement, and operational issue resolution. Ensures compliance with local regulations, maintains process documentation, coordinates scheduling rotations for 24/7 coverage, and resolves escalations such as voided bets and in-play trading conflicts. The role requires variable shifts, including evenings, weekends, public holidays, early mornings, and late evenings.

Develop and maintain high-quality Java software, design performant solutions, review code, automate testing and delivery, maintain CI/CD pipelines, analyze performance, manage incidents, apply secure development practices, and contribute to technical governance and agile process improvement. The role also involves breaking requirements into deliverable work, collaborating with stakeholders, and mentoring peers through knowledge sharing and constructive feedback.

Owns end-to-end delivery of strategic technical projects while governing technology portfolio performance. Responsibilities include managing scope, budgets, timelines, risks, dependencies, resources, KPIs, dashboards, reporting, documentation, and stakeholder communications. The role partners with senior technology leaders, analyzes portfolio data, supports governance, and drives continuous improvement. Candidates need a strong technical background, project and portfolio management experience, Agile expertise, data visualization skills, and proficiency with Jira, Confluence, Power BI, or similar tools.

Own SEO performance across Dutch-speaking Belgian and Dutch markets, driving organic visibility, traffic, rankings, and player acquisition. Responsibilities include technical, content, and on-page SEO audits; content optimization; internal linking; technical fixes; performance analysis and reporting; and collaboration with central, local, marketing, product, UX, and development teams. The role also requires monitoring algorithm updates, improving SEO processes, and meeting governance, risk, and compliance obligations.

Owns the overarching UX/UI vision across FDJ UNITED’s products and brands. The role governs design systems, component libraries, UX standards, brand alignment, and end-to-end customer journeys across Sportsbook, Casino, and other verticals. It identifies cross-product experience gaps, drives consistency, influences senior leadership, and provides strategic direction to distributed UX teams without direct management responsibility.

Owns proactive customer service and sustainability communications in the Danish market. The role focuses on responsible gaming, onboarding, affordability, risk mitigation, compliance, retention of high-value customers, and bespoke one-to-one customer relationships. Responsibilities include handling escalations, improving processes, collaborating with Legal and Player Sustainability teams, meeting customer experience and responsible gaming KPIs, and ensuring adherence to governance, risk, and compliance obligations.

Lead AI enablement across Technology by coaching teams to identify, build, test, govern, and deploy AI agents and RAG solutions independently on KAIT. Deliver hands-on workshops, technical training, opportunity audits, and live troubleshooting. Embed security, data governance, compliance, documentation, and release standards into use cases. Route complex initiatives appropriately and support coding assistant adoption through GitHub Copilot and Cursor workshops.

Designs and integrates automated monitoring and observability solutions for an observability platform. Applies SRE principles to improve reliability, reduce repetitive work, and accelerate issue detection and repair. Builds services, libraries, and practices connecting development and infrastructure teams, ensuring metrics, traces, logs, and alerts are incorporated into system designs. The role also involves code reviews, documentation, collaboration, compliance training, and adherence to company processes.

Develop and maintain high-quality Android software solutions, design performant architectures, conduct code reviews, and improve engineering practices. The role emphasizes automation, CI/CD pipeline maintenance, secure development, TDD, BDD, performance testing, incident management, risk assessment, and agile delivery. The engineer will influence technical decisions, represent the team with stakeholders, provide feedback, and help drive continuous improvements in quality, security, and team processes.

Build and evolve a real-time trading risk platform for sportsbook operations. Design distributed streaming components, process the full bet lifecycle, implement complex financial calculations, aggregate exposure, create alerting systems, and optimize high-throughput, low-latency services. Ensure event ordering, idempotency, consistency, scalability, and resilience while collaborating with trading and product teams. The role uses a Flink-based, event-driven architecture and integrates with trader-facing downstream systems.

Leads a team of Java software engineers responsible for casino gameplay integrations and product functionality. Owns the technical roadmap, production stability, technical debt, quality, security, testing, and delivery outcomes. Manages Agile processes, capacity planning, stakeholder alignment, and cross-team collaboration. Mentors engineers, supports career development, evaluates performance, recruits talent, and balances product delivery with technical excellence.

Represent French Operations in product, automation, and transformation initiatives. Analyze processes, customer journeys, and performance data; facilitate workshops; document processes; identify automation and optimization opportunities; assess risks; and coordinate implementation with Product, Technology, Compliance, and Customer Operations teams. Monitor outcomes, gather feedback, promote best practices, and report portfolio progress, dependencies, risks, and benefits to senior stakeholders.

Build and maintain Java and Spring services for payment experiences across FDJ UNITED brands. Participate in solution design, full software development lifecycle activities, testing, deployment, monitoring, and production reliability. Use CI/CD, containerization, and agile practices while identifying bugs, security concerns, performance issues, and edge cases. Collaborate closely with teammates to deliver clean, performant solutions using modern payment technologies, including Apple Pay and next-generation card payments.

Provision and maintain Kubernetes clusters, cloud infrastructure, and infrastructure pipelines across on-premises and cloud environments. Develop automation scripts and CI/CD pipelines, automate deployments, and reduce manual workflows. Diagnose and resolve issues across development, testing, and production environments while collaborating with software engineering teams to improve application availability, performance, and security.

Own and optimize Workday HCM configuration and administration, including business processes, security, reporting, automation, and data integrity. Support a Workday tenant merge, releases, testing, enhancements, issue resolution, stakeholder requirements, training, and project delivery across multiple modules. Ensure governance, risk, compliance, and timely resolution of non-compliance issues while improving People Systems efficiency and user experience.

Leads multidisciplinary AI, machine learning, data, software, and platform teams from discovery through production. Translates ambiguous ideas into delivery plans, guides technical direction, manages dependencies, and aligns senior stakeholders. Ensures AI solutions are secure, reliable, observable, governed, monitored, and cost-controlled while balancing speed, quality, risk, and business value. The role requires technical credibility without daily coding and experience delivering complex AI-enabled or data-heavy products across federated teams.

Handles sportsbook escalations involving settlements, bets, promotions, odds, regulations, and customer disputes. Supports customer service, compliance, trading, product, engineering, and delivery teams; investigates issues, tracks resolutions, analyzes reporting trends, maintains training resources, and acts as shift leader. Requires strong sports betting knowledge, customer focus, communication skills, English fluency, office software proficiency, and flexibility for variable shifts.

Lead execution of the AI strategy across Player Account Management by owning AI tools, setting adoption and productivity KPIs, evaluating new solutions, and promoting secure best practices. Build a network of AI ambassadors and technical experts, organize training and Geek Sessions, maintain approved MCPs and Skills catalogs, support stakeholders, and collaborate with security and technology teams to drive AI adoption and continuous improvement.

Leads the end-to-end product vision, strategy, roadmap, and execution across sportsbook, casino, poker, bingo, player account management, payments, and platform capabilities. Oversees a multi-market product organization, drives customer growth and retention, ensures regulatory compliance and responsible gaming, manages platform scalability and automation, aligns cross-functional stakeholders, oversees strategic partnerships, and develops product leadership talent.