Jobs at Faydety

Conduct outbound telesales campaigns for insurance services, generate leads and applications, assist clients with registration, and follow up on incomplete, rejected, or canceled applications. The role focuses on improving application quality and volume while meeting sales targets and maintaining strong customer relationships.

One-month SEO content writing internship involving writing, reviewing, editing, and updating Arabic articles in a CMS. Participants learn professional content writing and SEO fundamentals through a free workshop. Applicants should be current university students or recent graduates with strong Arabic writing and presentation skills. Media, journalism, or writing backgrounds are preferred. The program takes place in Zamalek from 9:00 AM to 12:00 PM, with Fridays and Saturdays off, and provides a completion certificate.

Handles insurance claims from documentation and reporting through communication with insurers and clients. Guides clients through claim forms, collects documents, answers status and payment questions, maintains records, and generates reports. Supports policy renewals, payment follow-up, transaction monitoring, client correspondence, and occasional insurance sales calls. Provides professional customer service and maintains strong relationships with internal and external customers.

Prepares and analyzes financial statements, forecasts, budgets, and cash-flow reports; reconciles accounts payable, receivable, and the general ledger; manages month-end, quarter-end, and year-end close processes; supports tax audits and returns; improves accounting systems and procedures; identifies discrepancies and efficiency opportunities; and supervises administrative staff while sharing accounting knowledge across departments.

Builds and manages the sales organization by recruiting and training Team Leaders, expanding agent networks, monitoring performance, improving application quality, achieving sales KPIs, coordinating with operations, managing complaints, analyzing processes, and reporting results and recommendations to the Head of Sales.