Jobs at Fanduel

Execute time-sensitive Promo Ops and CRM campaigns during evening/weekend shifts: setup promotions across sportsbook/casino/racing platforms, deploy and QA CRM sends (email, push), triage customer-facing incidents, review copy and compliance, maintain documentation and handoffs, support intake/prioritization, and escalate complex issues per protocols.

Execute time-sensitive promotional and CRM campaigns during evening/weekend shifts across sportsbook, casino, and racing. Set up promotions, deploy and QA email/push campaigns, triage customer-facing incidents, review copy for compliance, maintain documentation and handoffs, support intake/prioritization, and build familiarity with promotional engines and marketing automation platforms.

Execute time-sensitive Promo Ops and CRM campaigns during evening/weekend shifts: set up promotions, deploy and QA CRM sends, triage customer-facing incidents, ensure regulatory and responsible gaming compliance, maintain documentation and handoffs, support intake/prioritization, and cross-train across promotional engine and marketing automation systems.

Support development and execution of internal and external communications for FanDuel Canada, with emphasis on Responsible Gaming and Community Impact. Draft and edit announcements, newsletters, presentations, FAQs, talking points, and media materials. Lead internal communications, coordinate town halls and leadership messaging, manage media inquiries and interview requests, monitor industry and regulatory trends, and partner cross-functionally to amplify initiatives and stakeholder engagement.

Lead evaluation, integration, and delivery of MarTech capabilities to drive customer acquisition and retention. Translate business requirements into technical specifications, design scalable integrations (APIs/event pipelines), collaborate with cross-functional teams, enable adoption, and oversee solutions engineering, data integrations, and AI-driven marketing use cases across the marketing stack.

Lead centralized customer journeys and shared platform capabilities (account, wallet, ledger, loyalty, martech, responsible gaming) across FanDuel verticals. Own roadmap and scale systems for payments, identity/KYC, personalization, and compliance. Manage a 70–80 person multidisciplinary product organization, partner with engineering, design, data, legal and marketing, represent the company to regulators and partners, and report on performance and risk to executives and board.

The VIP Team Manager will oversee a small team managing high-value clients, fostering relationships, ensuring compliance and responsible gaming, and aiming for service excellence.

As VIP Team Manager, oversee top clients, mentor VIP account managers, enhance customer experiences, and meet service agreements in a gaming environment.

Design, build, and mature observability platforms to provide telemetry and user-signal visibility. Implement monitoring, alerting, SLOs/SLIs, incident management, automation, and AI-assisted workflows. Partner with engineering/product teams, optimize performance and cost, mentor peers, and drive reliability improvements across services.

As an Endpoint Platform Staff Engineer, you'll design, implement, and manage mobile device management solutions, ensuring security and efficiency across various devices. You'll collaborate on optimizing operations and establishing best practices for endpoint management and automation.

Lead the Market Making Engineering team in developing real-time quoting systems, collaborate with stakeholders, and enhance software and processes.

Design and enhance the observability ecosystem, driving operational excellence, incident management, and AI/automation integration for improved system reliability and performance.

Lead end-to-end execution of sport-specific marketing campaigns: manage creative production, align cross-functional stakeholders, drive timelines for tentpole moments, analyze performance with Insights/Analytics, build decks and post-mortems, and improve workflow efficiencies to optimize campaign outcomes.

Design, build, and mature observability platforms and tooling. Deliver monitoring, alerting, SLO/SLI definitions, incident management, and AI-assisted analysis. Partner with engineering teams to improve reliability, automate toil, and provide self-service insights for performance and user-impact visibility.

Seeking a Data Product Manager to oversee data products related to Risk, Trust, and Operations, ensuring collaboration across teams and stakeholder engagement.

The Data Product Manager will lead data initiatives in Risk, Trust, and Operations, drive product development, collaborate with stakeholders, and enhance data products, ensuring clarity in an agile environment.

Build and maintain scalable, highly available backend systems and APIs for user wallet, payments, and deposit/withdrawal journeys. Write secure, testable, maintainable code, participate in design and code reviews, apply DevOps and testing best practices, and collaborate across multidisciplinary teams to deliver production-quality user experiences.

Design, build, and mature FanDuel's observability ecosystem. Implement monitoring, alerting, SLOs/SLIs, and incident management. Partner with engineering/product teams to deliver scalable, cost-efficient telemetry, apply automation and AI-assisted workflows for anomaly detection and root cause analysis, and mentor peers to improve reliability and operational practices.

The Staff Observability Engineer will design and enhance observability systems, drive incident management practices, and mentor engineering teams to improve system reliability and performance.

The Customer Marketing Senior Manager will lead lifecycle marketing strategies to enhance customer engagement, oversee retention budgets, and collaborate cross-functionally to optimize performance and drive revenue.