Jobs at Fanatics Commerce

Leads product strategy and execution for global fulfillment, distribution, warehouse management, and shipping technology. Oversees a team of Product Managers, drives WMS and global shipping platform roadmaps, manages multi-site transformation programs, and partners with Engineering, Supply Chain, Operations, Logistics, Finance, and executives. Responsibilities include carrier integrations, automation, robotics, micro-fulfillment, cross-border shipping, performance metrics, vendor decisions, business cases, and operational resilience across B2C and B2B networks.

Owns the product strategy, roadmap, and delivery for Fanatics Commerce’s made-to-order and embellishment platform. The role manages shop floor execution, work orders, routing, integrations, exception management, and operational visibility across manufacturing and fulfillment. Responsibilities include partnering with engineering, operations, ERP/WMS teams, vendors, and finance; leading platform modernization and migration; defining requirements and metrics; improving automation and AI capabilities; and scaling third-party decorator networks while protecting delivery performance.

Develop and maintain Informix 4GL and COBOL ERP systems supporting order management, inventory, and fulfillment. Responsibilities include ERP module development, incident resolution, database schema and SQL optimization, API and wrapper-service development, legacy modernization, integrations with Manhattan Active, CI/CD adoption, documentation, and operational support.

Partners with leaders and employees to support workforce planning, employee relations, performance management, compensation reviews, talent development, organizational change, and employment-law compliance. Analyzes people metrics, investigates complex employee relations matters, coaches managers, develops HR solutions, and delivers reports, presentations, and training. The role also applies AI and digital tools to improve HR efficiency and decision-making.

Leads onsite manufacturing operations, including staffing, workforce planning, workflow execution, process improvement, inventory control, safety, quality, and cost performance. Manages supervisors and external operations partners, analyzes operational data, reports performance metrics, and develops teams. The role drives scalable manufacturing execution, customer service outcomes, continuous improvement, and adoption of digital tools and AI-enabled solutions.

Supervise fulfillment and manufacturing operations at a high-volume facility, leading up to 300 hourly employees across shipping, receiving, and order processing. Drive safety, quality, productivity, accuracy, staffing, employee development, and peak-period execution. Analyze operational data, implement Lean or Six Sigma improvements, use warehouse management systems, prepare reports, and collaborate cross-functionally to improve throughput and operational performance.

Designs, configures, integrates, and supports scalable warehouse management and fulfillment systems. Owns technical delivery across WMS, WES, and WCS workstreams; develops event-driven microservices and APIs; improves inventory flows, automation, reliability, and throughput; investigates root causes; and mentors peers. Collaborates with product, engineering, and warehouse operations teams in Agile/Scrum environments while applying cloud, containerization, monitoring, testing, and emerging workflow orchestration technologies.

Partners with business leaders on workforce planning, employee relations, performance management, compensation, talent development, organizational change, and employment-law compliance. Coaches managers and employees, investigates complex employee relations matters, analyzes people metrics, develops HR policies, and delivers reports, presentations, and training. Uses data, automation, and AI-enabled insights to improve HR outcomes while managing competing priorities in a fast-paced, onsite environment.

Own paid media campaigns across Google Search, Shopping, PMAX, Meta, Amazon, and other channels. Manage setup, optimization, budgets, spend pacing, testing, targeting, bidding, and creative performance. Analyze ROAS, CPA, CVR, revenue, and large datasets to make real-time decisions, especially around product launches, collectibles drops, and live sports events. Collaborate with product, analytics, and creative teams while introducing automation, AI-enabled insights, and scalable performance improvements.

Leads North American procure-to-pay operations, including accounts payable, invoice processing, payments, vendor support, and month-end close. Oversees a globally distributed team, establishes controls and performance metrics, improves working capital, and drives automation, AI adoption, process transformation, and finance-system implementation. Partners with Finance, Procurement, Supply Chain, Technology, vendors, and senior leadership to scale operations and ensure accurate, compliant, and timely payments.

Leads eCommerce marketing analytics and customer acquisition strategy across paid search, social, display, and affiliate channels. Translates complex data into recommendations for investment, attribution, forecasting, and channel performance. Oversees dashboards, experimentation, statistical analysis, bidding models, and scalable reporting infrastructure while partnering with marketing, data science, engineering, and senior leadership. Manages and mentors analysts and drives end-to-end analytical initiatives that improve profitability, customer experience, and marketing efficiency.

Design daily social media graphics and visual storytelling for Fanatics Authentic across major platforms. Create templates, translate sports and cultural moments into on-brand content, monitor performance and trends, and deliver polished assets under tight deadlines. Manage projects from brief through final concept, collaborate with social and brand teams, experiment with motion and animation, and use AI and digital tools to improve creative workflows. Flexible weekend availability is required for live events and product launches.

Leads the financial and supply chain systems engineering function, including ERP, order management, procurement, payment platforms, and integrations. Manages SDEs and systems analysts, owns the technology roadmap, drives AI adoption and automation, oversees vendors, releases, UAT, production support, controls, SOX readiness, and data integrity. Partners with Finance, Supply Chain, Operations, and senior leadership to deliver stable, scalable, AI-enabled systems and measurable productivity improvements.

Build and operate full-stack commerce applications, APIs, integrations, data pipelines, and internal tools supporting catalog, checkout, orders, accounts, and fulfillment. Develop scalable services using Go, Python, Node.js, React, and TypeScript on AWS. Own design, testing, deployment, monitoring, production support, incident resolution, security remediation, schema migrations, infrastructure as code, and CI/CD improvements while collaborating with product, platform, security, data, and support teams.

Manage the complete B2B order lifecycle for Paris Saint-Germain customers, including quotations, orders, invoicing, shipments, customs clearance, and delivery. Coordinate with buying, logistics, supply chain, invoicing teams, carriers, and customs agents. Provide customer updates, resolve stock and shipment issues, maintain order trackers, support seasonal planning, and improve ERP/WMS workflows through automation and data-driven reporting.

Protect Fanatics’ global e-commerce and API platforms across CDN, WAF, DNS, and networking layers. Lead perimeter incident response, threat detection, traffic analysis, rule tuning, bot mitigation, automation, and on-call operations. Build SOAR workflows and AI/agentic capabilities with appropriate validation, access controls, audit logging, and safety guardrails. Collaborate with engineering, SRE, SOC, and infrastructure teams to improve reliability, observability, and edge security.

Leads supply chain accounting for Fanatics Commerce North America, overseeing inventory accounting, inventory adjustment governance, intercompany movements, reconciliations, risk assessment, SOX controls, and month-end close. Partners with finance and operations leaders to analyze performance, improve processes, support U.S. GAAP compliance, develop accounting treatments, and maintain scalable accounting infrastructure. Also coaches junior accountants and applies data, automation, and AI-enabled insights to improve efficiency and decision-making.

Leads multiple inbound or outbound distribution departments, managing managers, supervisors, staffing, scheduling, inventory flow, productivity, safety, quality, and operational performance. Drives process improvement, cost reduction, service-level achievement, and customer satisfaction through data analysis, automation, AI-enabled insights, and cross-functional collaboration. Develops leaders, maintains compliance, plans for peak demand, and ensures efficient execution in a high-volume warehouse environment.

Supports end-to-end development of licensed sportswear and apparel, including BOMs, tech packs, labels, trims, sample coordination, trackers, reporting, fit meetings, and milestone preparation. Collaborates with Design, Sourcing, Production, and external partners to maintain quality, accuracy, and timelines. The role also involves administrative coordination, data management, process improvement, and applying digital tools and AI-enabled insights to improve product development workflows.

Leads engineering across growth and marketing technology, CRM and lifecycle engagement, and data, BI, and experimentation platforms. Owns acquisition economics, paid-media integrations, AI-native marketing capabilities, customer-data and messaging consolidation, and trustworthy self-service analytics. Builds and manages distributed senior engineering teams, aligns marketing, product, finance, privacy, and data science stakeholders, modernizes platforms, controls costs, and delivers measurable revenue and fan-engagement outcomes.