Jobs at Expeditors

The Account Manager strengthens customer relationships, manages accounts, identifies growth opportunities, ensures satisfaction, and coordinates service delivery while maintaining operational efficiency.

The Account Manager is responsible for managing relationships with local customers, ensuring business retention and development, and increasing revenue through strategic planning and execution.

Provide accurate, timely quotes for import logistics, manage centralized pricing mailbox, support sales/product/account teams, ensure compliance, develop product and market knowledge, and maintain pricing records.

Supervise day-to-day transcontinental logistics operations, allocate workloads, ensure KPI compliance, develop carrier relationships and SOPs, support customer retention and QBRs, mentor agents, assist manager with staff development, audits, and program analytics to drive efficiency and compliance.

Manage and grow assigned customer accounts in logistics: build relationships, drive revenue, deliver business reviews, resolve service issues, identify growth opportunities, and coordinate cross-functional teams to create value and reduce costs.

Supervise day-to-day order management operations, support billing and accounts payable, monitor financial and operational metrics, assist with onboarding and staff development, drive revenue growth, implement process/system improvements, and ensure compliance with company policies and trade regulations.

Drive logistics quality by enforcing QC processes, investigating issues, implementing CAPAs, training teams, analyzing performance data, building dashboards, conducting root‑cause analysis, supporting manufacturing handoffs, and partnering with 3PLs to improve workflows and compliance.

Manage and grow global customer relationships, develop strategic business plans, drive revenue and product/GEO diversification, align with global execution teams, document activity in CRM, monitor KPIs and yields, establish systems requirements (EDI/SharePoint), deliver customer reviews, and travel as needed.

Lead and grow strategic global customer relationships, drive retention and revenue, develop strategic account plans, coordinate cross-functional global teams, monitor KPIs and financial performance, identify risks and improvement opportunities, and support bids and expansion.

Ensure legal import/export compliance and timely shipment movement by reviewing shipping documents, managing customs ticketing, advising customers on restrictions, monitoring SLAs and metrics, identifying process gaps, staying current on regulations, and supporting compliance projects and implementation.

Support import/export compliance to ensure lawful, timely global shipment movement. Review shipping documents, advise customers on customs restrictions, manage ticketing requests, track metrics and SLAs, escalate issues, and drive process improvements and compliance projects while maintaining up-to-date regulatory knowledge.

Lead TradeDesk operations for HTS classification, shipment management, document generation, and PGA compliance. Manage a 15-20 person team, drive process improvements, handle escalations, mentor staff, monitor KPIs, and coordinate with stakeholders to ensure regulatory compliance and operational excellence.

Lead TradeDesk operations focused on HTS classification, shipment management, document generation, and PGA compliance. Oversee a team of 15–20, drive process improvements, manage escalations and client relationships, monitor KPIs, and mentor staff to ensure regulatory compliance and operational excellence.

Own and grow a top global customer's relationship by driving retention, global business development, strategic planning, cross-geography coordination, value-creation workshops, and revenue/profit growth through tailored logistics solutions.

Advise clients on Canadian and international customs matters: classify goods under the Harmonized System, interpret customs rulings, manage CBSA binding ruling requests, handle valuation and trade agreement issues, use CBSA CARM portal, communicate with clients and government, support sales, mentor juniors, and deliver reports and presentations.

Provide sales support for logistics accounts: process leads, manage client correspondence, monitor accounts, produce reports, track targets, handle calls and scheduling, and deliver excellent customer service with attention to detail.

The Account Manager is responsible for developing customer relationships, managing sales pipelines, and ensuring customer satisfaction to drive revenue growth for Expeditors.

Manage air product operations focusing on finance, sales, and employee development. Responsible for departmental productivity, budgeting, compliance, and customer relations.

Manage and grow customer accounts within global logistics by building relationships, identifying growth opportunities, driving operational excellence, and using BI and systems (Dynamics, SharePoint, EDI, CRM) to meet KPIs. Lead strategic reviews, support invoicing/collections, enable cross-functional delivery, and champion continuous improvement and customer success.

Provide operational support for export customs clearance: analyze export documents, prepare numerarios, assemble licenses and declarations, seek tax reductions, update SOPs, maintain records in internal systems, meet client and corporate deadlines, and track regulatory/process changes (Siscomex/Portal Único).