Jobs at Expeditors

Lead and monitor daily ocean operations, ensure customer satisfaction, manage P&L and A/R, mentor staff, drive process/system improvements, support sales transitions, and ensure compliance with company and regulatory standards.

Support onsite import/export compliance for a high-tech customer by managing compliance projects, monitoring tickets (classification, valuation, certificates), advising on automation/AI opportunities, documenting workflows, communicating regulatory changes, consulting on customs regulations, implementing new initiatives, and maintaining reports/dashboards to drive stakeholder alignment and process improvements.

Provide regional IT support for MAIR: troubleshoot incidents, manage service requests, support new office setups, maintain system stability, oversee IT asset lifecycle and budgeting, document procedures, and collaborate with regional and CHQ teams to meet SLAs and drive continuous improvement.

Lead the Transcon department overseeing operations, staff development, SOP compliance, financial performance, vendor management, and customer retention. Monitor operational metrics, support sales/transitions, ensure system usage (ETMS, TRANSCON workflow), drive process improvements, and maintain compliance and training.

Manage and grow customer accounts for Expeditors by developing solutions, driving business development, maintaining strong client relationships, overseeing operational execution, and using business intelligence and CRM tools to improve performance and capture additional customer business.

Provide in-house commercial and corporate contracting support focused on sell-side customer agreements. Draft, review, and negotiate contracts; identify and mitigate legal and commercial risk; create templates/playbooks; manage outside counsel; support banking/credit agreements and dispute management; partner with Sales, Finance, Product and global teams to enable business growth.

Logistics Support Agents ensure the flow of shipments, data entry, monitoring shipment status, and maintaining communication with clients while adhering to company policies.

Drive new business with named strategic accounts, manage CRM data entry, coordinate cross-regional resources, develop logistics solutions and support onboarding and AR as needed. Regular customer meetings and achievement of revenue targets are required.

Coordinate timely and accurate import freight movement and documentation, handle data entry and track-and-trace, liaise with customers and service providers, ensure compliance with policies and regulations, manage billing and KPIs, and improve department process efficiency.

Design, build, test, and maintain Java backend services and event-driven integrations; develop Angular user interfaces; improve CI/CD, observability, and automation; participate in design/code reviews and mentor junior engineers.

As an Account Manager, you will manage customer relationships to grow revenue, implement strategic business plans, and ensure exceptional customer service.

The Account Manager is responsible for developing customer relationships, managing sales pipelines, and ensuring revenue growth while providing exceptional customer service and strategic planning.

Monitor and file Customs Importer Security Filings (ISF), ensure timely and accurate filings, resolve discrepancies, monitor filing statuses and IHO events, assist reporting and provide customer service.

Support the timely movement of international freight by tracking shipments, preparing and processing documentation, updating systems, communicating proactively with customers and offices, ensuring compliance with US and foreign regulations, and providing high-quality customer service while learning logistics systems and operational standards.

Own and grow assigned logistics accounts by strengthening relationships, identifying upsell opportunities, ensuring satisfaction, managing CRM profiles, coordinating cross-department visits, supporting collections, running business reviews, and improving operational efficiency and invoicing processes.

Lead and develop the district Ocean Freight Services product, drive operational excellence, financial performance, and productivity; support sales and compliance; manage carrier and vendor relationships; implement process and system improvements; coach and develop team members to support business growth and customer satisfaction.

Coordinate and process international shipments, track and manage exceptions, communicate with customers and partners, maintain KPIs and SOPs, suggest process improvements, and collaborate across teams to resolve issues and support operational goals.

Support the Ocean Services Manager overseeing ocean import operations: supervise staff, ensure compliance and training, manage vendor relationships, use system reports to monitor performance, support sales/retention, and assist with financial/accounting tasks to maintain departmental efficiency.

Manage order management operations and customer relationships through proactive exception handling, data analysis, and SOP maintenance. Perform billing, monitor finance reports, resolve intercompany discrepancies, support retention and sales activities, assist RFP responses and new-business transitions, and suggest system/process improvements while using Excel and Power BI.

Analyze rates and market data to develop competitive pricing, prepare and validate quotes, update rate repositories, support billing accuracy, provide regular pricing reports, and collaborate with Sales and Account Management to drive business development and margin improvement.