Jobs at EXFO Inc.

Manages a software development team supporting OTDR products within the Reflectometry group. Responsibilities include team leadership, hiring, performance evaluations, resource allocation, product planning, technology and software architecture decisions, strategic vision, cross-functional communication, employee development, and process improvement. The role requires extensive software development experience, Agile methodologies, multidisciplinary collaboration, and bilingual French-English communication.

Improves HR processes through technology optimization, automation, artificial intelligence, data governance, and HR systems configuration. Analyzes business needs, documents processes, supports deployments, and promotes user adoption. Prepares HR compliance reports, audits, client questionnaires, RFP responses, dashboards, and supporting documentation. Requires experience with HR technology, process automation, AI solutions, data analysis, compliance reporting, Excel, Microsoft 365, and bilingual French-English communication.

Manage and expand strategic data center accounts across Germany and Austria. Develop account plans, build customer and partner relationships, identify technical and commercial opportunities, support RFPs and demonstrations, translate customer needs into internal actions, and maintain accurate CRM and pipeline records. The role requires technical sales expertise in optical networking, fiber connectivity, data center interconnect, monitoring, and lifecycle assurance, along with regular regional travel.

Manages a software development group supporting product development and cross-team collaboration. Establishes development strategies, promotes software reuse and industry best practices, oversees staffing and employee development, allocates work across projects, contributes to product planning, guides technology and architecture decisions, and ensures strategic alignment and communication across disciplines and sites.

Manages inventory health, identifies surplus and obsolete items, analyzes inventory discrepancies, and coordinates product end-of-life processes. Maintains item master data, bills of materials, planning parameters, and lifecycle statuses. Produces inventory and data-quality reports, supports planning during peak periods, documents procedures, and recommends process improvements and automation while collaborating with planning, procurement, engineering, production, customer service, and finance teams.

Manage regional customer engagement and key account sales plans for communications test equipment across NEMs, photonics manufacturers, webscale labs, and universities. Lead technical evaluations, commercial negotiations, customer demonstrations, trade show support, CRM maintenance, sales forecasting, and account growth strategies. Apply expertise in advanced optics, optical probing, high-speed transmission testing, photonics, and optical component technologies to position EXFO solutions and build executive-level customer relationships.

Instrumentation internship involving laboratory work, data analysis, programming, and algorithm development for optical fiber testing and measurement systems. Responsibilities include building laboratory setups, developing acquisition and data-processing algorithms, maintaining calibration and validation tools, evaluating product performance, and implementing algorithm qualification strategies. The role requires collaboration with optical instrumentation designers and offers practical experience in signal processing, electronics, and optical measurement technologies.

Manages and grows regional sales across APAC, developing key account and territory plans for network equipment manufacturers, photonics companies, webscale labs, and research centers. Leads customer engagement, technical evaluations, negotiations, trade-show support, CRM maintenance, forecasting, and relationship management. Requires communications test equipment sales experience, technical knowledge of optical and high-speed transmission technologies, strong business and presentation skills, and 25%–50% travel.

Manage and grow sales across an assigned APAC territory, developing key account and territory plans. Lead customer engagement, technical evaluations, commercial negotiations, demonstrations, trade-show participation, CRM maintenance, forecasting, and relationship management. Sell communications test equipment to network equipment manufacturers, photonics and optical component manufacturers, webscale labs, and university research centers. The role requires expertise in advanced optics, photonics, high-speed transmission testing, and optical test-and-measurement technologies, with approximately 25%–50% travel.

Manage and grow sales across an assigned APAC territory, developing key account and territory plans for communications, photonics, optical component, webscale, and research customers. Lead customer engagement, technical evaluations, commercial negotiations, demonstrations, and ongoing relationships. Maintain CRM data and accurate forecasts, support trade shows and conferences, and position EXFO test and measurement solutions using expertise in advanced optics, photonics, and high-speed transmission technologies.

Develop and execute sales strategies across the Western USA, targeting data centers, colocation facilities, enterprise accounts, public networks, DCI markets, and contractors. Build relationships with decision-makers and channel partners, present EXFO solutions, identify opportunities, forecast sales, and align customer needs with product roadmaps. Requires knowledge of wireless and wireline networks, fiber optic testing, market trends, communication, problem-solving, autonomy, and collaboration.

Le ou la parajuriste soutient une petite équipe juridique dans la tenue corporative des entités, la gestion documentaire, les réunions du conseil, les financements, les transactions, la conformité KYC et les vérifications diligentes. La personne prépare et révise des documents bilingues, gère les marques de commerce, suit les signatures, factures et échéances, et coordonne les échanges avec les équipes internes, les entités étrangères, les prêteurs et les conseillers externes.

Pilote des projets complexes de développement de produits, logiciels et solutions technologiques de bout en bout. Coordonne des équipes multidisciplinaires internationales, établit les plans, échéanciers, budgets et indicateurs, gère les risques et dépendances, facilite les décisions et assure la gouvernance. Adapte les pratiques Agile, communique l’avancement à la direction et contribue à l’amélioration continue des pratiques de gestion de projet et de livraison de valeur.

Coordinate planning, execution and logistics of multi-channel marketing campaigns. Manage timelines, deliverables, budgets, materials and shipping; collaborate with creative, digital and sales teams; maintain databases and tools; produce reports and dashboards; support brand visibility, demand generation and continuous improvement across territories.

Executive leader responsible for global R&D, manufacturing operations, supply chain, distribution, and customer service for EXFO’s Test & Measurement division. The role drives cloud and SaaS transformation, modernizes DevOps and software development, improves product delivery and industrialization, strengthens operational scalability and supply-chain resilience, and integrates R&D with manufacturing through shared governance, performance metrics, and continuous improvement.

Develop and maintain automated test frameworks for APIs, microservices, web applications, integrations, and distributed systems. Integrate functional, regression, E2E, and performance testing into CI/CD pipelines. Build containerized test environments, analyze failures and performance bottlenecks, perform manual and exploratory testing, and collaborate with Product, Development, DevOps, and Support teams to improve product reliability.

Supports telecom sales by delivering technical presentations, software demonstrations, product trials, proof-of-concept evaluations, solution proposals, and RFP responses. Advises customers on network testing, automation, integrations, and telemetry requirements. Maintains technical relationships, supports product acceptance, provides competitive intelligence, and influences product roadmaps. Requires fiber-optic and protocol expertise, cloud and API knowledge, strong communication skills, and approximately 50% travel.

Build and integrate AI agents, skills, IDWs, and AI-powered solutions into business workflows. Analyze processes for automation opportunities, collaborate with MLOps developers, process owners, and users, and design secure, scalable, reusable solutions. Responsibilities include addressing permissions, orchestration, privacy, auditability, human-in-the-loop requirements, and documenting integrations, costs, dependencies, limitations, and support procedures.

Manage strategic B2B customer success for EXFO’s SaaS platform ecosystem. Responsibilities include monitoring usage and customer health, driving adoption, renewals, expansion, training, solution consulting, roadmap alignment, competitive intelligence, pricing optimization, and cross-functional collaboration with sales, product, marketing, delivery, and engineering teams. The role also supports go-to-market initiatives, executive presentations, business planning, technology strategy, and mentoring.

Supports telecom sales through technical presentations, software demonstrations, product trials, proofs of concept, RFP responses, solution proposals, and customer test plans. Troubleshoots integrations, develops automation solutions, advises product management on customer needs, and provides competitive intelligence and technical content. Requires telecom or optical expertise, cloud and API knowledge, strong communication skills, and approximately 50% travel.