Jobs at ExamWorks

Lead internal change and adoption for a Salesforce transformation and broader technology modernizations. Develop change strategy, readiness milestones, training, communications, and adoption measurement. Partner with program leadership, implementation partners, and stakeholders to drive adoption, surface and mitigate risks, and build internal change capability and champion networks.

Handles client inquiries, case status updates, and communications through email, portals, and phone. Performs accurate data entry, tracking, documentation, database maintenance, clerical organization, and complaint resolution while following regulatory standards, including HIPAA. Requires professional communication, confidentiality, strong computer skills, typing accuracy, independent prioritization, and teamwork in a fast-paced onsite office environment.

Provides in-office administrative and clerical support, including reception, multi-line phone coverage, mail and package handling, meeting and travel coordination, document preparation, filing, office supply purchasing, inventory tracking, exam room upkeep, and customer concern resolution. Requires accurate communication, confidentiality, independent prioritization, and proficiency with Microsoft Office and office equipment.

Coordinates independent medical examination appointments, confirms schedules with physicians and clients, obtains medical records, prepares examination charts and notifications, and manages schedule changes, cancellations, ancillary services, invoices, and prepayments. Provides phone, email, and fax support, arranges lodging and transportation for examinees, processes shipments, maintains confidentiality, and supports satellite offices and training activities.

Lead regional business development to identify and grow client relationships, increase referrals and revenue, collaborate with account teams, represent the company at industry events, analyze market/competition, deliver presentations, and provide regular reporting to sales leadership.

Reviews peer review reports for clinical accuracy, evidence-based rationale, regulatory compliance, proper documentation, credentials, signatures, and adherence to client requirements. Identifies inconsistencies, coordinates corrections with peer reviewers, supports complaint resolution, monitors consultant quality and compliance, and advises management. This fully remote, Monday-Friday role is open exclusively to Registered Nurses and requires strong clinical knowledge, writing, communication, organization, confidentiality, and computer skills.

Welcomes and checks in examinees, verifies charts, distributes paperwork, directs patients, answers calls, chaperones examinations, and supports physicians and clinic staff. Maintains examination flow, lobby standards, confidentiality, supplies, workflow queues, audits, and clinician communications. Travels daily between office locations, performs clerical duties, assists with training, and supports or covers for the Clinic Director. Requires weekday full-time availability, occasional early starts, strong computer skills, and a valid driver’s license.

Reviews peer review reports for accuracy, completeness, evidence-based rationale, regulatory compliance, proper citations, credentialing, signatures, and adherence to client requirements. Identifies inconsistencies and coordinates corrections with peer reviewers, assists with complaints and quality issues, advises management on consultant quality and compliance, and supports training and operational efficiency. This is a fully remote role requiring an active nursing license and strong clinical knowledge, communication, writing, and computer skills.

Coordinates client and medical review inquiries, prepares and enters case data, assigns cases to reviewers, tracks reports, maintains records, follows up with providers and reviewers, handles complaints, and ensures documentation, confidentiality, HIPAA compliance, and regulatory standards.

Sell and expand ExamWorks/Prizm services within the medical-legal and claims market. Identify and engage new clients, manage accounts, develop proposals and presentations, represent the company at tradeshows, resolve client concerns, assist physician recruiting, analyze market/competition, and report sales results to leadership.

Perform quality assurance review of medical reports to ensure accuracy, compliance with client instructions, regulatory mandates (ERISA/state), and company standards. Verify clinical citations, provider credentials, reviewer attestations, and resolve inconsistencies. Support QA department, assist with customer complaints, provide compliance insight, and participate in trainings.

Provide remote cybersecurity support: respond to customer security requests, manage firewalls, content and email filters, perform IEM log analysis, run vulnerability management, assist audits (SOX, SOC, HiTRUST), update policies, document solutions, and act as SME for security tools. Travel ~10-15% including data centers and occasional international work.

Review and quality-assure clinical peer review reports and related documentation. Verify clinical accuracy, adherence to client specifications and legal mandates, ensure references and credentials, resolve inconsistencies, support client complaint resolution, and provide feedback/training to improve consultant quality and compliance.

Coordinate and schedule independent medical examinations using IME Centric or office systems; confirm appointments, obtain records, prepare charts and notifications, arrange ancillary services and travel, handle communications and billing issues, and provide office support.

Lead and execute investor relations strategy: prepare earnings materials, support guidance, run earnings calls, engage investors and analysts, analyze ownership and market trends, coordinate roadshows and investor events, advise leadership and Board on shareholder sentiment and valuation, and support ESG/governance initiatives.

Lead a billing and collections team for IME/insurance claim accounts, ensuring timely invoicing, aging account management, dispute resolution, audits, and compliance with client contracts and company policies. Provide supervision, training, workflow oversight, reporting, and clerical support to maintain billing accuracy and collections performance.

Handle client inquiries, manage document indexing and outbound mail, coordinate Independent Medical Examinations (confirm attendance, distribute records), maintain databases, assist QA, perform clerical duties (typing, filing, emailing, proofreading), and ensure HIPAA-compliant practices and timely case resolution.

Lead marketing strategy and execution for the IME business unit, including annual plans and budgets, market and competitor analysis, email and social campaigns, event planning, sales support, content creation, and monthly reporting to senior leadership.