Jobs at Everlaw

As a Customer Success Manager, you will support enterprise customers by ensuring they gain value from Everlaw's software, fostering relationships, assisting with onboarding, and promoting effective workflow usage.

The Customer Success Manager will enhance enterprise customer relationships, ensure effective Everlaw software adoption, and drive business growth within U.S. law firms.

The Customer Support Specialist provides assistance to clients, handling inquiries, teaching product functionality, and resolving technical issues to enhance customer satisfaction and success.

As a Senior Software Engineer in Test, you'll enhance automated testing, maintain CI/CD pipelines, mentor QA engineers, and drive automation strategies.

Lead and grow a product design team to create intuitive, defensible AI-powered enterprise legal workflows. Set design strategy, coach designers, partner with Product and Engineering, ensure trustworthy AI UX, scale hiring and design operations, and reinforce accountability and career development.

Define and validate legal AI behavior through prompt engineering, benchmark and evaluation design, dataset curation/annotation, and performance analysis. Collaborate with engineering, product, and customers to translate legal workflows into testable prompts, metrics, and features, and continually improve model accuracy and legal workflow quality.

Lead AI-centered product design strategy for Everlaw's litigation platform, define human-AI design frameworks, influence cross-functional product and engineering decisions, mentor designers, and elevate org-wide design systems and standards.

As a Senior Product Designer, you'll own the design process from concept to launch, creating intuitive experiences for AI-driven legal tools while mentoring other designers.

As a Staff/Principal AI Engineer, you'll design and implement AI strategies for legal tech, lead engineering teams, and guide AI projects while collaborating across departments.

The Strategic Account Executive will identify and secure new business within Fortune 1000 accounts, focusing on eDiscovery and Litigation needs while leveraging SaaS expertise and managing the sales process through collaboration and strategic thinking.

The Renewals Specialist will manage renewal opportunities, forecasting, and internal coordination as part of a new team. Responsibilities include improving renewal processes, collaborating with various departments, and ensuring timely agreements and customer satisfaction.

The Senior Manager, Product Lead will oversee a team of product managers, driving product strategy, talent development, and excellence in AI-powered legal products.

The role involves building AI platform capabilities, mentoring engineers, collaborating with teams, and scaling systems for large datasets as part of a legal tech transformation.

The Sr. Manager of Customer Success will lead a team focused on post-sale client experience, drive customer adoption of Everlaw's platform, and collaborate cross-functionally to ensure customer success and satisfaction.

Lead a team of Customer Success Managers to enhance client experience in the Legal Enterprise segment, focusing on relationships, retention, and operational strategy.

Manage and grow strategic partnerships with managed services providers, develop business plans, drive revenue, and collaborate with cross-functional teams to enhance partner relationships.

The Senior Software Engineer will build observability tools, maintain infrastructure as code, monitor usage trends, support developer projects, and provide technical mentorship while collaborating across teams.

The FP&A Manager oversees revenue modeling, planning and forecasting, analyzes customer data, leads budgeting cycles, and collaborates with teams to support financial strategies.

The Senior Financial Analyst will support forecasting and analysis for Sales and Marketing, focusing on expense alignment with revenue projections, budgeting, and performance tracking.

Lead platform teams to improve developer productivity, own roadmaps for internal platforms, and enhance operational excellence. Coach engineers and collaborate across the organization.