Jobs at Euna Solutions

Manage B2B SaaS customer relationships in the public sector, helping customers achieve desired outcomes and maximize product value. Responsibilities include developing success plans, conducting customer meetings and check-ins, monitoring customer health, mitigating churn, identifying expansion opportunities, coordinating with cross-functional teams, managing surveys, and supporting webinars and events. The role requires project management, stakeholder communication, and proficiency with Salesforce and Microsoft Office.

Manage relationships with B2B SaaS procurement customers in the public sector. Develop customer success plans, lead regular meetings, monitor customer health and usage, mitigate churn, identify expansion opportunities, coordinate cross-functional support, and contribute to webinars and customer events.

Manage relationships with B2B SaaS customers in the public sector, helping them achieve desired outcomes and maximize product value. Develop customer success plans, lead regular meetings and check-ins, monitor customer health, address risks, and support retention. Analyze usage data to identify expansion opportunities, coordinate with sales, marketing, product, and other teams, and assist with surveys, webinars, and customer events.

Own and evolve Euna Solutions’ web presence through hands-on front-end development, web operations, landing page creation, and a WordPress-to-Next.js/headless CMS migration. Manage performance, SEO, accessibility, hosting, DNS, CDN configuration, analytics, consent management, and conversion optimization. Use AI development tools extensively, collaborate with marketing stakeholders, and maintain a prioritized web improvement backlog.

Manage relationships with B2B public-sector SaaS customers, helping them achieve business outcomes and maximize product value. Responsibilities include developing success plans, leading customer meetings, monitoring health and usage, identifying expansion opportunities, mitigating churn, collecting feedback, and collaborating with sales, marketing, product, and support teams. The role also involves supporting webinars and events and managing multiple customer-related projects.

Lead consultative engagements for public sector clients using Euna Budget Pro. Analyze budgeting workflows, identify optimization opportunities, translate business needs into technical requirements, coordinate with development and reporting teams, deliver product demonstrations, and provide implementation and business process guidance. Manage multiple engagements while communicating best practices, supporting organizational transformation, and serving as a liaison between clients and internal stakeholders.

Lead enterprise Euna Grants implementations for state government clients from initiation through closure. Manage scope, schedules, budgets, risks, governance, stakeholder relationships, executive reporting, and cross-functional coordination across implementation, technical, and change-management teams. Serve as the primary client contact, facilitate steering committees, ensure regulatory and security compliance, support continuous improvement, and contribute to onboarding and AI-enabled workflow improvements.

Manage enterprise-scale Euna Grants implementations for state government clients from initiation through closure. Own scope, schedule, budget, quality, risks, governance, and stakeholder communication. Lead steering committees, coordinate cross-functional implementation, technical, and change-management teams, and maintain project documentation and reporting. Serve as the primary client contact, manage multi-agency relationships, support scoping and lessons learned, onboard colleagues, and apply AI tools to improve project delivery.

Owns end-to-end development of features for an enterprise public budgeting platform while modernizing a legacy monolith toward AWS. Responsibilities include requirements clarification, design, implementation, testing, code review, production support, and technical documentation. The role develops with C#, VB.NET, .NET Framework, SQL Server, ASP.NET, Telerik UI, and jQuery; mentors junior developers; collaborates with product and design teams; and uses AI coding assistants responsibly.

Own software features end to end for an enterprise public budgeting platform, including requirements clarification, design, implementation, testing, code review, deployment support, and documentation. Develop with C#, VB.NET, .NET Framework, ASP.NET, T-SQL, SQL Server, Telerik UI, and jQuery while contributing to AWS modernization. Partner with product and design teams, mentor junior developers, and use AI coding assistants responsibly to improve development, testing, and review.

Qualify inbound leads and conduct outbound prospecting to generate qualified pipeline for Account Executives. The role involves discovery conversations, CRM maintenance in Salesforce, quota attainment, account research, collaboration with Marketing and Sales, and staying informed on public sector trends and SaaS products. This hybrid position engages government and public sector prospects across North America while supporting opportunity handoffs and continuous sales skills development.

Own the architecture and technical direction of Euna Solutions’ shared platform layer, including cloud infrastructure, identity, integrations, shared services, and enterprise systems. Govern technical standards, define AWS and Azure architecture patterns, align security and compliance requirements, prioritize high-impact technical work, advise AI initiatives, and participate in architecture reviews. The role requires strong influence, communication, and hands-on experience with cloud architecture, infrastructure as code, identity protocols, and enterprise-scale technology governance.

Own the architecture and technical direction of the shared platform layer across cloud infrastructure, identity, integrations, shared services, and enterprise systems. Establish technical standards, cloud architecture patterns, IAM strategy, resilience, and compliance alignment. Identify and prioritize architectural risks, advise AI initiatives, and participate in architecture governance. The role requires influencing senior technical and executive stakeholders across teams, with hands-on experience in AWS, Azure, infrastructure as code, and enterprise identity architecture.

Lead enterprise software implementations for public-sector budgeting customers from discovery through go-live. Facilitate requirements workshops, design future-state workflows, configure solutions, oversee data migration and integrations, manage scope and risks, coordinate technical and product teams, and serve as the primary customer contact. Support testing, training, change management, verification, post-go-live stability, and escalations while ensuring projects remain on budget and meet quality expectations.

Lead enterprise software implementations for public-sector budgeting customers from discovery through go-live. Facilitate requirements workshops, design future-state workflows, manage scope, timelines, risks, stakeholders, data migration, configuration, integrations, testing, training, and change management. Serve as the primary customer contact, guide technical teams on data models and stored procedures, resolve product gaps with Product and Development, and support post-go-live stability.

Lead complex Euna Grants implementations for public-sector clients from discovery through configuration, training, UAT, go-live, and support. Translate grants-management requirements into system configurations, documentation, and client enablement. Manage risks, requirements, functionality gaps, and cross-functional collaboration with Product and Development. Senior-level responsibilities include leading complex engagements, onboarding team members, sharing knowledge, and embedding AI tools into implementation workflows.

Build SQL-based ETL integrations, SSRS reports, custom data views, and customer-facing reporting solutions for Euna Budget Pro. Manage implementations from design through delivery, support Azure cloud migrations, and provide second-tier application support. Collaborate directly with customers and internal implementation teams while developing expertise in Power BI, Tableau, SQL optimization, Azure configuration, and authentication technologies.

Owns B2B demand generation programs across webinars, content syndication, and multichannel campaigns. Responsibilities include vendor management, lead nurture and follow-up strategy, database segmentation, Pardot automation, 6Sense intent targeting, cross-functional execution, and pipeline ROI reporting. The role partners with Sales, BDR, Product Marketing, and regional teams to generate qualified leads and pipeline across public sector software product lines.

Own deployment and development of the n8n automation platform, build workflow automations and MCP servers, and integrate internal applications with company knowledge systems. Partner with business and engineering teams to identify automation opportunities, translate requirements into solutions, and support enterprise AI tool adoption. Deliver training and enablement programs, onboard users, and measure time savings, efficiency gains, and adoption metrics.

Set technical direction for enterprise IT infrastructure across cloud and on-premises environments. Architect secure, scalable solutions; resolve complex issues; build automation using scripting, n8n, and AI-assisted tools; mentor engineers; advise management on infrastructure and security; and maintain documentation and knowledge resources.