Jobs at Euna Solutions

Create and maintain clear, user-focused help center documentation for SaaS products. Translate complex workflows into accessible articles, collaborate with subject matter experts, identify documentation needs before product releases, and edit existing content for accuracy and consistency. The role requires independently managing multiple documentation projects, incorporating feedback, and learning complex software with minimal coaching. This is a 12-month hybrid contract based in Atlanta, Georgia.

Creates and maintains clear, user-focused help center documentation for SaaS products. Translates complex workflows into actionable articles, identifies documentation needs tied to product releases, collaborates with subject matter experts, and reviews content for accuracy, consistency, and accessibility. The role independently manages multiple documentation projects and incorporates feedback with minimal coaching. This is a 12-month hybrid contract requiring three days per week in the Oakville, Ontario office.

Own the architectural direction of a scalable, multi-tenant SaaS platform for government agencies. Lead system design, technology selection, cloud architecture, integrations, security and compliance, performance optimization, and technical roadmaps. Provide technical leadership and mentorship to engineering teams while guiding decisions across product and engineering stakeholders. The role requires expertise in cloud platforms, microservices, containerization, CI/CD, scripting languages, API development, and secure data exchange.

Own the architecture of scalable, secure, multi-tenant SaaS platforms for government agencies. Define technology standards, select cloud and development technologies, lead complex architectural decisions, guide engineering teams, and ensure security, compliance, performance, reliability, and scalability. Collaborate with product and engineering leaders on requirements, integrations, and roadmaps while mentoring teams on SaaS development, deployment, and best practices.

Lead consultative software engagements for public-sector clients using Euna Budget Pro. Analyze budgeting workflows, identify optimization opportunities, translate business needs into technical requirements, coordinate with development and reporting teams, deliver product demonstrations, and provide implementation and process improvement guidance. Manage multiple engagements, communicate with stakeholders, share best practices, and support organizational transformation through budgeting software and AI-enabled approaches.

Own the full sales cycle for public-sector payment solutions, from prospecting and partner development through closing Director-level and higher stakeholders. Generate net-new revenue through multichannel outreach, build channel relationships, coordinate product demonstrations, maintain Salesforce pipeline data, and represent the company at industry events. The role focuses on government and SLED markets, requires consultative selling skills, and includes up to 20% travel.

Designs, provisions, automates, secures, and manages cloud infrastructure across multiple SaaS product lines. Leads infrastructure projects from architecture through delivery, supports AWS and Azure environments, controls cloud costs, manages access and compliance, collaborates with development, SRE, and security teams, documents complex systems, and participates in on-call rotations.

Designs, provisions, automates, secures, and manages AWS and Azure cloud infrastructure supporting multiple SaaS product lines. Leads infrastructure projects, builds deployment frameworks, manages cloud costs and access controls, ensures compliance, collaborates with development, SRE, and security teams, documents systems, and participates in on-call rotations.

Owns the shared platform architecture and technical direction across cloud infrastructure, identity, integrations, shared services, and enterprise systems. Establishes organization-wide technical standards, cloud architecture patterns, IAM strategy, security and compliance alignment, and remediation priorities. Partners with Cloud Operations, SRE, Security, AI, and senior technical stakeholders to drive architectural decisions through influence. Requires extensive experience with AWS, Azure, infrastructure as code, identity protocols, and enterprise-scale architecture governance.

Manage B2B SaaS customer relationships in the public sector, helping customers achieve desired outcomes and maximize product value. Responsibilities include developing success plans, conducting customer meetings and check-ins, monitoring customer health, mitigating churn, identifying expansion opportunities, coordinating with cross-functional teams, managing surveys, and supporting webinars and events. The role requires project management, stakeholder communication, and proficiency with Salesforce and Microsoft Office.

Manage relationships with B2B SaaS procurement customers in the public sector. Develop customer success plans, lead regular meetings, monitor customer health and usage, mitigate churn, identify expansion opportunities, coordinate cross-functional support, and contribute to webinars and customer events.

Manage relationships with B2B SaaS customers in the public sector, helping them achieve desired outcomes and maximize product value. Develop customer success plans, lead regular meetings and check-ins, monitor customer health, address risks, and support retention. Analyze usage data to identify expansion opportunities, coordinate with sales, marketing, product, and other teams, and assist with surveys, webinars, and customer events.

Manage relationships with B2B public-sector SaaS customers, helping them achieve business outcomes and maximize product value. Responsibilities include developing success plans, leading customer meetings, monitoring health and usage, identifying expansion opportunities, mitigating churn, collecting feedback, and collaborating with sales, marketing, product, and support teams. The role also involves supporting webinars and events and managing multiple customer-related projects.

Lead consultative engagements for public sector clients using Euna Budget Pro. Analyze budgeting workflows, identify optimization opportunities, translate business needs into technical requirements, coordinate with development and reporting teams, deliver product demonstrations, and provide implementation and business process guidance. Manage multiple engagements while communicating best practices, supporting organizational transformation, and serving as a liaison between clients and internal stakeholders.

Lead enterprise Euna Grants implementations for state government clients from initiation through closure. Manage scope, schedules, budgets, risks, governance, stakeholder relationships, executive reporting, and cross-functional coordination across implementation, technical, and change-management teams. Serve as the primary client contact, facilitate steering committees, ensure regulatory and security compliance, support continuous improvement, and contribute to onboarding and AI-enabled workflow improvements.

Manage enterprise-scale Euna Grants implementations for state government clients from initiation through closure. Own scope, schedule, budget, quality, risks, governance, and stakeholder communication. Lead steering committees, coordinate cross-functional implementation, technical, and change-management teams, and maintain project documentation and reporting. Serve as the primary client contact, manage multi-agency relationships, support scoping and lessons learned, onboard colleagues, and apply AI tools to improve project delivery.

Owns end-to-end development of features for an enterprise public budgeting platform while modernizing a legacy monolith toward AWS. Responsibilities include requirements clarification, design, implementation, testing, code review, production support, and technical documentation. The role develops with C#, VB.NET, .NET Framework, SQL Server, ASP.NET, Telerik UI, and jQuery; mentors junior developers; collaborates with product and design teams; and uses AI coding assistants responsibly.

Own software features end to end for an enterprise public budgeting platform, including requirements clarification, design, implementation, testing, code review, deployment support, and documentation. Develop with C#, VB.NET, .NET Framework, ASP.NET, T-SQL, SQL Server, Telerik UI, and jQuery while contributing to AWS modernization. Partner with product and design teams, mentor junior developers, and use AI coding assistants responsibly to improve development, testing, and review.

Qualify inbound leads and conduct outbound prospecting to generate qualified pipeline for Account Executives. The role involves discovery conversations, CRM maintenance in Salesforce, quota attainment, account research, collaboration with Marketing and Sales, and staying informed on public sector trends and SaaS products. This hybrid position engages government and public sector prospects across North America while supporting opportunity handoffs and continuous sales skills development.

Own the architecture and technical direction of the shared platform layer across cloud infrastructure, identity, integrations, shared services, and enterprise systems. Establish technical standards, cloud architecture patterns, IAM strategy, resilience, and compliance alignment. Identify and prioritize architectural risks, advise AI initiatives, and participate in architecture governance. The role requires influencing senior technical and executive stakeholders across teams, with hands-on experience in AWS, Azure, infrastructure as code, and enterprise identity architecture.