Jobs at Ethos Veterinary Health

Manage and grow referral networks for a specialty/emergency veterinary hospital through in-person outreach, events, marketing campaigns, and data-driven strategies. Plan and execute continuing education and community events, use CRM and analytics to track referral performance and ROI, optimize referral workflows, and collaborate with hospital leadership and centralized marketing to drive growth.

The Client Experience Manager leads the Client Services team at RBVH, enhancing the client journey and ensuring exceptional care for pet owners through effective communication, service delivery, and operational efficiency.

Cultivate and manage referral relationships with veterinarians and practice leaders to drive hospital growth. Plan and execute CE events and community outreach, collaborate with marketing and leadership, use CRM and analytics to track referral performance, optimize referral processes, and support operational and budgetary tasks.

Supervise and coach Client Service Representatives, oversee client-facing operations, manage scheduling and staffing, resolve client concerns, maintain SOPs and training resources, monitor performance metrics, and perform CSR duties as needed to ensure excellent client experiences.

Lead HR operations for three veterinary hospitals, handling employee relations, compliance (I-9, ADA, FMLA/FAMLI), onboarding, training, HR strategy, culture and engagement initiatives, and partnership with hospital leadership and COE. Provide coaching, discipline support, and local travel to ensure consistent HR practices and workforce alignment.

Manage and grow referral relationships for two veterinary hospitals through in-person outreach, event planning, marketing activation, and data-driven strategies. Execute CE programs, track referral performance, optimize referral workflows, and collaborate with hospital and centralized teams to drive volume and improve the referral experience.

Seeking a dynamic Hospital Director of Operations to oversee daily operations, drive innovation, ensure high-quality animal care, and manage financial performance.

Provide daily care for exotic animal patients: feeding, cleaning, sanitizing, laundry, stocking supplies, assisting with restraint and diagnostics, monitoring behavior, keeping accurate care records, and reporting concerns to the veterinary team.

Lead and support clinical teams in a busy specialty and emergency veterinary hospital. Oversee staffing, onboarding, training, SOPs, workforce planning, performance management, compliance, and process improvements to ensure excellent patient care and client service.

Provide husbandry and basic clinical support for hospitalized animals, including patient restraint, bathing/grooming, restocking supplies, facility and grounds maintenance, and participation in team trainings and meetings. Work a rotating third-shift schedule and assist doctors and staff as needed.

Lead day-to-day operations of a large multi-specialty veterinary hospital, driving clinical excellence, financial performance, innovation, cross-functional collaboration, talent development, and continuous improvement while ensuring exceptional patient and client experiences.

Provide animal husbandry and basic patient care overnight, assist doctors and staff with restraint and grooming, restock supplies, maintain facility and grounds, participate in trainings and team meetings, and support overall hospital operations.

Provide basic patient care and maintain cleanliness of kennels, runs, treatment and exam rooms. Feed and monitor patients, wash dishes and laundry, stock supplies, assist veterinarians and technicians as directed, and follow protocols to ensure a safe, sanitary hospital environment.

Serve as HR business partner for three veterinary hospitals, coaching leaders on employee relations, performance management, and compliance. Lead employee experience, onboarding, engagement, and learning initiatives while managing leave, ADA accommodations, I-9s, and multi-site HR consistency. Provide hands-on HR support and regularly travel between locations.

Serve as HR strategic partner for two veterinary hospitals: manage employee relations, compliance (I-9, ADA, FMLA), onboarding/offboarding, performance management, training and development, culture and engagement initiatives, and support hospital leadership. Provide HR policy guidance, drive retention and talent development, and ensure consistent HR program implementation across locations.

Lead and manage day-to-day and strategic operations for a 24-hour emergency and specialty veterinary hospital. Drive financial performance, budgeting, P&L accountability, operational excellence, cross-functional collaboration, talent development, and continuous improvement to enhance patient and client experience. Represent the hospital with community and support-center stakeholders and lead adoption of new systems and technologies.

Lead daily operations of a 24/7 multi-specialty veterinary hospital, driving financial performance, operational excellence, cross-functional collaboration, talent development, and innovation. Oversee budgeting and P&L, implement process improvements and new technologies, foster culture and engagement, and partner with clinical and network leadership to ensure high-quality patient and client experiences.

Manage and grow referral relationships for a specialty/emergency veterinary hospital through field outreach, event planning, marketing activation, data-driven strategy, and referral process optimization. Own CE events, community partnerships, CRM tracking, and joint business planning to drive referral performance and hospital growth while collaborating with leadership and centralized marketing.

Lead day-to-day operations of a large multi-specialty veterinary hospital, driving clinical excellence, financial performance, cross-functional collaboration, talent development, innovation, and operational improvement to enhance patient and client experience.

Maintain hospital cleanliness and sanitation, perform laundry, assist with inventory and shipments, follow disinfection protocols, monitor equipment, support ER husbandry tasks, and report facility concerns. Role supports medical staff and can progress into a Technician Assistant position.