Jobs at Equiniti

Provides operational and analytical finance support across accounts payable, accounts receivable, procurement, billing, reconciliations, month-end close, forecasting, budgeting, cash flow, and management reporting. The role maintains financial records, supports supplier and customer queries, monitors controls, performs variance analysis, and identifies process improvements. It is hybrid, requiring at least three days weekly in the Leeds office.

Reviews and formats English and French press releases for grammar, spelling, consistency, and client specifications. Provides customer support by phone and email, assists with SEDAR and EDGAR regulatory filings, maintains client accounts and multimedia libraries, and serves as a primary client contact. The role requires strong multitasking, time management, deadline management, and occasional overtime, weekend, holiday, and remote monitoring availability.

Investigate, progress, and resolve bank and internal reconciliation breaks; complete monthly and daily client-money reconciliations; manage account setup, maintenance, closures, data loading, inbox queries, and client reporting while adhering to FCA CASS regulations and service-level agreements.

Reviews and formats client press releases for grammar, spelling, consistency, and distribution. Provides customer support by phone and email, assists with SEDAR and EDGAR filings, maintains client accounts and multimedia libraries, and serves as a primary client contact. The role requires strong English proficiency, multitasking, time management, deadline management, occasional overtime, and weekend or holiday on-call coverage.

Lead product development for the Ownership Intelligence business by managing and prioritizing the backlog, writing user stories and acceptance criteria, clarifying requirements, reviewing sprint progress, removing blockers, and validating completed features. Collaborate with Engineering, UX/UI, Product Marketing, stakeholders, and client-facing teams to deliver customer-focused B2B SaaS features and support successful go-to-market execution.

Assist shareholders with buying and selling shares, answer inbound calls and emails, resolve customer queries, and escalate complex issues. Meet accuracy, quality, volume, and service-level targets while following regulatory, security, data protection, AML, and company procedures. The role also involves completing team workloads, identifying process improvements, working US shifts, and maintaining strong customer service standards.

Leads operations team leaders to deliver high-quality, cost-efficient services within budget and performance standards. Responsibilities include staff coaching, regulatory and quality compliance, risk reduction, process improvement, change implementation, CAPA investigations, project management, financial resource monitoring, and KPI delivery. The role requires experience managing AML, KYC, or transaction-monitoring teams, financial markets knowledge, strong change and people-management skills, and an ICSA or IAQ qualification with a compliance module.

Serves as a strategic HR advisor to leaders across the Philippines, Australia, Singapore, and Hong Kong. Provides guidance on employee relations, performance management, talent development, workforce planning, organizational change, compliance, and employee engagement. Partners with HR centers of excellence, investigates workplace concerns, supports restructuring and onboarding initiatives, analyzes workforce trends, and delivers commercially focused people solutions across multiple markets.

Provides accurate pension administration services, resolves customer enquiries, drafts correspondence, prepares routine reports, follows FCA and client procedures, supports audits and process improvements, and contributes to projects and colleague training. The role requires strong communication, numeracy, attention to detail, customer service, computer literacy, and previous experience in a life and pensions environment.

Leads complex UK Defined Benefit pension scheme events and technical projects, including pension increases, GMP reviews, annual benefit statements, actuarial valuations, rectification exercises, and legislative compliance. Manages data investigations, technical issues, governance controls, incidents, root-cause analysis, and process improvements. Acts as a specialist contact for clients, members, and internal stakeholders while ensuring accuracy, regulatory compliance, and delivery against competing deadlines.

Administers bulk purchase annuity pensions for buy-in and buy-out services. Responsibilities include processing membership movements, completing and checking casework, resolving customer and trustee enquiries, drafting correspondence, producing reports, performing pension calculations, reviewing trustee calculations, and escalating issues. The role also requires stakeholder relationship management, adherence to defined processes, accurate and timely delivery, and participation in projects and ad hoc activities.

Leads strategic sourcing, tendering, category strategies, supplier relationship management, contract governance, procurement compliance, and cost-saving initiatives. Partners with stakeholders, manages supplier risk and performance, supports negotiations and onboarding, maintains procurement records, and drives process improvements across the organization.

The Senior Business Analyst will gather and analyze client and regulatory requirements for life and pensions implementations. Responsibilities include modeling processes, identifying gaps, documenting business and functional requirements, supporting product-led implementation, coordinating with operations, compliance, and technical teams, and assisting with testing, training, and post-implementation support. The role also supports regulatory change delivery, other business analysts, and planning of analysis activities.

Manages day-to-day client relationships and administrative service delivery, monitors performance, coordinates internal teams, resolves issues, maintains client documentation, supports invoicing and debt management, and assists with contract renewals. The role also tracks contractual obligations using Power BI, manages client requests and actions, supports account plans, and identifies opportunities to meet client and business targets.

Own the company’s technical SEO, answer engine optimization, and AI search visibility strategy. Build automated monitoring, AI agents, knowledge layers, structured content systems, dashboards, and technical search workflows. Partner with Engineering, Content, Product, Brand, and Analytics to improve discoverability, citations, organic demand, and revenue impact. Lead and develop the web team while establishing scalable AEO and technical search standards.

Administer pension cases, respond to customer enquiries, draft correspondence, perform and issue pension calculations, review and quality-check casework, provide feedback, and support training and development for Pension Administrators. The role also involves authorising work, resolving issues, collaborating with technical and management colleagues, and completing projects and ad hoc activities while meeting service targets and maintaining accuracy.

Designs and implements UI and API test automation for SaaS products using TypeScript, JavaScript, BDD, Playwright, and Node.js. Develops test plans, strategies, scenarios, and optimized automation frameworks; performs REST API testing; analyzes integrated systems and routes defects. Participates in code reviews, Git branching, and agile development while mentoring junior engineers and collaborating with global teams.

Lead design, development and implementation of database/backend solutions. Coordinate integrations, execute mass data changes and complex extractions, design test code for data conversions, create development databases, resolve escalated support tickets, ensure backup/restore and data security, tune performance, define query standards, and document DBA scripts and procedures.

Performs clerical and administrative support duties, including accurate account and data processing, responding to routine enquiries, preparing written correspondence, meeting deadlines, maintaining quality and regulatory standards, and supporting team workloads. The role requires effective communication, basic planning, keyboard and system skills, attention to detail, and adherence to security, compliance, and company procedures.

Design, develop, and maintain scalable web applications and backend systems using the Microsoft stack. Break down features into backlog stories, build APIs and microservices, work with SQL Server/PostgreSQL, implement cloud-native AWS solutions, participate in CI/CD, DevOps and Agile practices, monitor performance, and troubleshoot and enhance existing systems.