Team Lead

Management Level

G

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.  

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.

Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Core Duties and Responsibilities

• Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards.
• Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required.
• Input in to the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences.
• Work alongside the UK operational team to ensure communication and operations are aligned.
• Recognise and analyse trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or co-ordinating support from other parties to resolves matters and minimise the risk of re-occurrences.
• Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary.
• Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System.
• Support the team deliverable by undertaking a range of roles and tasks when required.
• Oversee customer onboarding and periodic reviews to ensure adherence to AML (Anti-Money Laundering) and KYC regulations.
• Development of knowledge, competence and skills of self and team.
• Adherence to procedures, policies and Integrated Management System requirements.
• Quality of recommendations for continuous improvement.

KYC & Compliance experience:

• Oversee customer on boarding and periodic reviews to ensure adherence to AML (Anti-Money Laundering) and KYC regulations.
• Review high-risk customer profiles and escalate issues as necessary.
• Ensure timely completion of KYC checks, risk assessments, and documentation verification.
• Collaborate with internal stakeholders such as Compliance, Risk, and Operations teams.
• Keep up to date with regulatory changes in KYC, AML, and financial crime policies.
• Ensure compliance with internal policies, procedures, and external regulatory requirements.
• Assist in audits and regulatory inspections, providing necessary documentation and reports.
• Identify gaps in the KYC process and recommend improvements for efficiency.
• Implement automation and technology-driven solutions to enhance compliance operations.
• Prepare and present periodic reports on KYC performance, trends, and risks to senior management.

Qualifications & Skills:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 7+ years of experience in KYC/AML compliance, with at least 2 years in a leadership exposure.
• Strong knowledge of regulatory frameworks (e.g., FATF, FinCEN, RBI, SEBI, FCA).
• Excellent leadership, analytical, and problem-solving skills.
• Ability to work under tight deadlines and handle multiple priorities.
• Proficiency in KYC tools, databases, and compliance software.
• Strong communication skills for liaising with internal teams and regulators.

Benefits:

• Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
• 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives  
• Business related certification expense reimbursement
• Comprehensive Medical Assurance coverage for dependents & Parents
• Cab transport for staff working in UK & US shift
• Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.