Jobs at EPIC Insurance Brokers & Consultants

Leads property and casualty claims operations, including investigating, evaluating, negotiating, reserving, and settling complex claims. Supervises claims personnel, ensures proper adjusting methods and compliance, manages litigation-related claims with counsel, reviews bills, maintains claim files, prepares reports, and advises management. Requires substantial brokerage claims experience, P&C expertise, a valid P&C broker-agent license, and a Juris Doctor degree.

Lead benefits analytics for private equity-backed clients: acquire and validate data, build financial models and projections, produce dashboards and executive reports, present insights to clients, manage projects, mentor junior analysts, and coordinate vendors and reconciliation efforts.

The Assistant Account Manager will handle operational tasks, maintain client relationships, respond to inquiries, manage policy changes, and pursue insurance knowledge through training.

Support development and execution of benefits strategies for large, self-funded clients. Manage vendor RFPs, implementations, compliance, reporting, and client relationships. Analyze claims and financials, recommend cost-containment approaches across medical, pharmacy, and disability programs, and contribute to business development and internal process improvements.

The Commercial Account Manager provides account services to small business clients, manages policy adjustments, conducts renewals, and collaborates with the sales team for optimal client solutions while maintaining high trust levels with clients.

Provide day-to-day commercial lines account service: client advocacy, policy changes, certificates, renewals, invoicing, audits, portals, reports, and administrative insurance tasks.

As a SkillBridge Account Manager, you'll train in business insurance, manage policies, support client relationships, and pursue cross-selling opportunities.

The Relationship Manager advises and manages relationships with private clients, ensuring exceptional service, handling renewals, and mentoring associates while promoting growth within the private client practice.

The Relationship Manager manages client relationships for Professional Liability policies, ensuring customer satisfaction, retention, and growth through account servicing and new business processing.

Manage client relationships for professional liability insurance accounts: service renewals, process new business, recommend policies, maintain client data, and support retention and growth goals.

Support producers and account teams to manage commercial P&C client service across renewals and policy periods. Tasks include processing policies, endorsements, certificates, invoicing, loss run requests, renewal coordination, client communications, recordkeeping in agency systems, and assisting presentations and proposals.

Support producers and account team in managing commercial P&C renewals and ongoing client service for a book of charter school accounts. Tasks include processing policies and endorsements, preparing renewals and proposals, managing certificates and billing, maintaining agency systems and client deliverables, coordinating submissions and binding, and resolving client questions and billing issues.

Supports commercial insurance Client Managers with servicing middle-market and complex property and casualty accounts. Processes certificates, endorsements, loss runs, applications, quotes, policies, and coverage changes; responds to client questions; documents activity in agency systems; and maintains relationships with clients, carriers, vendors, and internal teams. Provides technical sales support while managing deadlines, priorities, records, and quality standards.

Lead the execution, governance, and continuous improvement of a portfolio of client implementations. Oversee implementation managers, project managers, analysts, and consultants; manage client relationships, risks, resources, vendors, reporting, and performance metrics. Develop scalable methodologies, playbooks, and process improvements while partnering cross-functionally across Sales, Product, Consulting, Operations, Clinical, and Technology. Build and develop a high-performing implementation organization and ensure timely, high-quality delivery aligned with contractual and client expectations.

Support producers and practice leaders in business development and client service for employee benefits: research prospects, maintain CRM data, prepare proposals and sales materials, coordinate meetings and events, assist onboarding and renewals, track deliverables, and provide administrative support to service teams.

Serve as primary client contact for benefits consulting: analyze client data, conduct market comparisons, obtain quotes, negotiate premiums, develop benefit strategies, ensure compliance, support marketing and new business, lead enrollment communications, and maintain agency documentation.

Support day-to-day operational aspects of commercial insurance accounts: client communication, certificates, policy changes, renewals, invoicing, audits, document posting, reporting, and administrative tasks using company portals and systems.

Provides administrative, technical, and operational support for insurance placement teams. Prepares ACORD applications, carrier submission packages, proposals, and underwriting documentation; maintains accurate client and policy data in Sagitta and ImageRight; performs quality control, organizes electronic records, monitors workflows, and supports process improvement initiatives. Requires strong organization, communication, customer service, data accuracy, and multitasking skills in a hybrid Indiana office environment.

Manage complex commercial insurance programs and support M&A transactions through diligence, structuring, placement, and post-close integration. Advise clients on risk, coverage gaps, renewals, and claims advocacy while coordinating stakeholders and maintaining documentation and agency systems.

Lead and coach a team of communications consultants to develop multi-channel employee benefits communications and strategies, manage projects and workloads, ensure quality and consistency, support client relationships and new business, and build team capability.