E.ON Next
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As a Credit Specialist, you will manage the debt sale process, build relationships with external debt collection agencies, monitor recovery performance, ensure compliance, and resolve queries from third-party partners while maintaining an excellent customer experience.
As an Energy Specialist, you will manage customer experiences, provide exceptional service, and handle inquiries related to billing and meter exchanges. Your role involves empathizing with customers, resolving problems, and collaborating with team members to ensure satisfaction. You will work in a fast-paced environment, making decisions and implementing changes to improve the customer journey.
As an Energy Specialist at E.ON Next, you will provide exceptional customer service through phone and email interactions, assist with billing and meter exchanges, and ensure an outstanding customer experience. You will tackle challenges with empathy, thrive in a fast-paced environment, and contribute to a culture of respect and growth within the team.
The Product Chapter Lead will develop and execute product strategies aimed at urban decarbonisation, lead cross-functional teams in product development, prioritise customer needs, and utilise data analytics for decision-making. Collaboration with stakeholders and implementing digital twin technology are key responsibilities.
As an Energy Specialist at E.ON Next, you will be responsible for wowing customers by consistently delivering exceptional service and handling various customer queries over the phone and email. You will be empowered to own the customer experience end to end and make a difference in driving a more sustainable planet.
As a Credit Strategy Analyst, you will leverage data analytics to provide actionable insights to reduce customer debt, present strategic recommendations, and link analysis to business strategy. You will validate data outputs and effectively communicate with stakeholders.