Jobs at E.ON Next

Provide end-to-end customer support for energy customers, resolving billing, meter and service issues by phone and email. Act as customer advocate, maintain data integrity, learn evolving energy regulations, and drive improvements through feedback and collaboration. Participate in training and hybrid hub-based working.

Plan and publish organic social content across multiple platforms, manage and grow online communities, capture and edit on-location content, collaborate with creative and paid teams, run reporting/A-B tests, commission blog content, perform social listening, and optimise engagement and acquisition through data-driven insights.

Plan, deploy and optimise high-volume CRM campaigns and loyalty journeys (email, SMS, DM, app) to increase sign-ups, engagement and reward redemption for a multi-million customer base while ensuring GDPR compliance and cross-functional collaboration.