Jobs at E.ON Next

Plan, deploy and optimise high-volume CRM campaigns and loyalty journeys (email, SMS, DM, app) to increase sign-ups, engagement and reward redemption for a multi-million customer base while ensuring GDPR compliance and cross-functional collaboration.

Own and execute SME customer lifetime and value strategy across acquisition and lifecycle. Drive retention, renewals, winback and growth across brokers, telesales and e-commerce. Monitor KPIs, margins and churn, partner with CRM, data, commercial and operations teams, and line-manage CVM analysts to improve CLV, NPS and profitability.

The Credit Specialist will manage business customers' debts, provide exemplary customer service, and solve problems for billing and collections, ensuring a positive outcome. This role involves decision making and support in a fast-paced environment.