Jobs at Envoy

Partner with EMEA sales teams on technical discovery, demonstrations, proof-of-concepts, security reviews, RFPs, and integration discussions. Address identity, access control, APIs, compliance, and data residency questions; investigate customer issues using logs and SQL; support product roadmap feedback; and train revenue teams on technical topics. The hybrid NYC role requires early EMEA coverage hours and approximately 30% international travel.

As a Channel Account Manager, you will drive revenue through managing partner relationships, recruiting new partners, and collaborating with various teams to ensure success in pipeline and revenue goals.

The Product Designer will lead user experience design for Envoy's platform, focusing on employee and visitor interactions and ensuring design consistency across multiple surfaces. Responsibilities include conducting user research, prototyping, collaborating with cross-functional teams, and maintaining the design system. Ideal candidates will have significant experience in product design, particularly in B2B SaaS, and a strong portfolio.

The Customer Success Operations Manager will enhance operations by managing data insights, optimizing post-sales processes, and driving performance across customer success initiatives.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

Own full sales cycle for SMB accounts (≤500 employees): self-source 50%+ of pipeline, demo Envoy, manage forecasts in SFDC, hit quarterly quotas, collaborate cross-functionally, and mentor team members. Onsite in London four days weekly.

The Product Manager will lead the Workplace platform, responsible for product vision, strategy, execution, and feedback integration to enhance operational efficiency in workplace environments.

Own post-sales operations for Customer Success: manage data, analytics, compensation operations, CS tooling, automation, and large cross-functional programs. Build dashboards, ensure data integrity, drive process improvements, and lead program rollouts to increase retention, expansion, and operational scalability.

The Product Manager at Envoy will own the vision and execution of products, focusing on customer feedback and leading B2B product development with a strong emphasis on quality and data-driven metrics.

Lead full-funnel pipeline growth across paid advertising, CRO/experimentation, ABM/intent programs, and funnel analytics. Own Google Ads and paid social campaigns, run A/B tests, build attribution and demand dashboards, translate intent signals into ABM plays, and partner with RevOps, PMM, Design, and Sales to drive leads to closed-won revenue.

Own the full sales cycle for Mid-Market accounts (501-5,000 employees), exceed quarterly quotas, build pipeline through outbound and inbound channels, use MEDDPPICC for discovery, manage forecasting in Salesforce, negotiate procurement and security reviews, and collaborate cross-functionally to close $25K-$100K+ ACV deals.

Own the full sales cycle for mid-market accounts (501–5,000 employees): prospect, qualify, demo, negotiate, and close deals while exceeding quotas. Build pipeline, use MEDDPPICC for discovery, collaborate cross-functionally, maintain Salesforce data and forecasting, navigate procurement/IT/security reviews, mentor teammates, and drive adoption of Envoy workplace software.

Drive SMB software sales by prospecting, managing full sales cycles, delivering tailored demos, forecasting in Salesforce, and collaborating with GTM teams to close deals and exceed quotas. Onsite role in Denver with growth and mentoring opportunities.

Sell Envoy's workplace management SaaS to SMBs (51-500 employees). Own the full sales cycle: prospect, demo, forecast, and close deals to exceed quotas. Collaborate cross-functionally with marketing, product, customer success, and deal desk; mentor peers and work with BDRs to source opportunities.

Generate new-business pipeline by prospecting Mid-Market and Enterprise accounts: conduct account/contact research, qualify leads, book discovery meetings for Account Executives, manage territory, and use sales tools (Salesforce, Outreach, ZoomInfo, Nooks). Work closely with AEs and Marketing, execute account-based outreach, and develop product knowledge. Hybrid role based in San Francisco with growth opportunities into Account Executive roles.

Generate new-business pipeline by prospecting and qualifying Mid-Market and Enterprise accounts, booking discovery meetings for Account Executives, conducting account/contact research, managing a territory, and using sales tools (Salesforce, Outreach, ZoomInfo). Collaborate with Sales, Marketing, and BDR Management and pursue promotion to Account Executive.

Handle high-volume inbound leads via chat, email, and phone; qualify prospects, create clean handoffs to Account Executives, build product knowledge, and collaborate with Marketing, Sales, and Success to support pipeline growth and team processes.