Jobs at Envoy

The Product Manager at Envoy will own the vision and execution of products, focusing on customer feedback and leading B2B product development with a strong emphasis on quality and data-driven metrics.

Provide developer-focused technical support and own technical projects end-to-end. Troubleshoot integrations and Envoy developer APIs, triage developer inquiries, improve tooling (Intercom, Salesforce, Retool, Maestro, Zapier), collaborate with Product & Engineering, and lead incident response and platform stability efforts.

The Enterprise Account Executive manages strategic large accounts by driving sales through a multi-threaded approach including outbound prospecting and nurturing executive relationships, achieving revenue goals, and leveraging team collaboration.

Own and grow territory across net-new logo acquisition, lead full enterprise sales cycles, and develop relationships with stakeholders to drive revenue outcomes.

The Senior Accountant manages month-end close activities, revenue recognition, auditing support, and ensures compliance with ASC standards while collaborating with the finance team.

This role involves driving revenue by owning the full sales cycle in B2B SaaS, focusing on mid-market companies. Responsibilities include pipeline generation, customer discovery, negotiation, and collaboration with cross-functional teams.

The Account Executive will drive adoption of Envoy's workplace software, manage the sales cycle from prospecting to closing, and exceed sales quotas. Responsibilities include pipeline generation, customer discovery, collaboration with cross-functional teams, and maintaining Salesforce data accuracy.

Provide advanced technical customer support for Envoy's workplace management platform via email/chat/phone. Troubleshoot software and hardware (mobile devices, iPads, printers), manage cases in JIRA, escalate product issues to engineering, document knowledge base content, identify trends, and participate in an on-call rotation. Collaborate cross-functionally to ensure timely resolutions and improve support processes.

Handle high-volume inbound leads via chat, email, and phone; qualify prospects, create clean handoffs to Account Executives, build product knowledge, and collaborate with Marketing, Sales, and Success to support pipeline growth and team processes.

The Account Executive will drive software growth in SMB segment, manage the full sales cycle, and collaborate across teams to ensure customer success while meeting quarterly quotas.

As a Channel Account Manager, you will drive revenue through managing partner relationships, recruiting new partners, and collaborating with various teams to ensure success in pipeline and revenue goals.

The Product Designer will lead user experience design for Envoy's platform, focusing on employee and visitor interactions and ensuring design consistency across multiple surfaces. Responsibilities include conducting user research, prototyping, collaborating with cross-functional teams, and maintaining the design system. Ideal candidates will have significant experience in product design, particularly in B2B SaaS, and a strong portfolio.

The Customer Success Operations Manager will enhance operations by managing data insights, optimizing post-sales processes, and driving performance across customer success initiatives.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

The Product Manager will lead the Workplace platform, responsible for product vision, strategy, execution, and feedback integration to enhance operational efficiency in workplace environments.