Jobs at Envoy

Sell Envoy's workplace management SaaS to SMBs (51-500 employees). Own the full sales cycle: prospect, demo, forecast, and close deals to exceed quotas. Collaborate cross-functionally with marketing, product, customer success, and deal desk; mentor peers and work with BDRs to source opportunities.

Generate new-business pipeline by prospecting Mid-Market and Enterprise accounts: conduct account/contact research, qualify leads, book discovery meetings for Account Executives, manage territory, and use sales tools (Salesforce, Outreach, ZoomInfo, Nooks). Work closely with AEs and Marketing, execute account-based outreach, and develop product knowledge. Hybrid role based in San Francisco with growth opportunities into Account Executive roles.

Generate new-business pipeline by prospecting and qualifying Mid-Market and Enterprise accounts, booking discovery meetings for Account Executives, conducting account/contact research, managing a territory, and using sales tools (Salesforce, Outreach, ZoomInfo). Collaborate with Sales, Marketing, and BDR Management and pursue promotion to Account Executive.

Handle high-volume inbound leads via chat, email, and phone; qualify prospects, create clean handoffs to Account Executives, build product knowledge, and collaborate with Marketing, Sales, and Success to support pipeline growth and team processes.

Own the full sales cycle for mid-market (501-5,000 employees) accounts: prospect, qualify, demo, negotiate, and close. Build pipeline via outbound and BDR collaboration, apply MEDDPPICC discovery, manage Salesforce forecasting, navigate procurement/IT/security reviews, and collaborate cross-functionally to exceed quotas and mentor teammates.

As a Channel Account Manager, you will drive revenue through managing partner relationships, recruiting new partners, and collaborating with various teams to ensure success in pipeline and revenue goals.

The Product Designer will lead user experience design for Envoy's platform, focusing on employee and visitor interactions and ensuring design consistency across multiple surfaces. Responsibilities include conducting user research, prototyping, collaborating with cross-functional teams, and maintaining the design system. Ideal candidates will have significant experience in product design, particularly in B2B SaaS, and a strong portfolio.

The Customer Success Operations Manager will enhance operations by managing data insights, optimizing post-sales processes, and driving performance across customer success initiatives.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

Provide advanced technical customer support for Envoy's workplace management platform via email/chat/phone. Troubleshoot software and hardware (mobile devices, iPads, printers), manage cases in JIRA, escalate product issues to engineering, document knowledge base content, identify trends, and participate in an on-call rotation. Collaborate cross-functionally to ensure timely resolutions and improve support processes.

The Product Manager will lead the Workplace platform, responsible for product vision, strategy, execution, and feedback integration to enhance operational efficiency in workplace environments.

Own post-sales operations for Customer Success: manage data, analytics, compensation operations, CS tooling, automation, and large cross-functional programs. Build dashboards, ensure data integrity, drive process improvements, and lead program rollouts to increase retention, expansion, and operational scalability.

The Product Manager at Envoy will own the vision and execution of products, focusing on customer feedback and leading B2B product development with a strong emphasis on quality and data-driven metrics.

The Enterprise Account Executive manages strategic large accounts by driving sales through a multi-threaded approach including outbound prospecting and nurturing executive relationships, achieving revenue goals, and leveraging team collaboration.

Own the full sales cycle for mid-market accounts (501-5,000 employees): prospect, qualify, demo, negotiate, and close deals. Build pipeline via outbound and inbound, use MEDDPPICC for discovery, manage Salesforce forecasting, collaborate cross-functionally, navigate procurement and IT/security reviews, and mentor teammates to hit quarterly quotas.

Lead full-funnel pipeline growth across paid advertising, CRO/experimentation, ABM/intent programs, and funnel analytics. Own Google Ads and paid social campaigns, run A/B tests, build attribution and demand dashboards, translate intent signals into ABM plays, and partner with RevOps, PMM, Design, and Sales to drive leads to closed-won revenue.