Entre Technology Services, LLC
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The Technician III/Engineer I will provide IT support for complex technical problems, assist end users, and manage service desk tickets. Involved in maintaining IT system integrity and executing small to medium projects, the role requires excellent customer service skills along with a strong technical background in networks and systems.
The Technician I/II role involves providing onsite and remote IT support, managing technical issues, and assisting end users with hardware and software problems. Responsibilities include responding to technical support requests, documenting issues, and coordinating with other teams to resolve customer problems. Strong communication skills and a focus on customer service are essential.