Jobs at Encore Fire Protection

Build and lead Encore’s Total Rewards function across compensation, benefits, job architecture, pay structures, incentives, executive rewards, workforce planning, and compliance. Configure job and compensation data in Dayforce, establish salary ranges and leveling frameworks, manage annual merit and incentive cycles, support M&A integration, and partner with executives, Finance, HRIS, Payroll, brokers, and field leaders. Build a high-performing team and create scalable rewards programs for a multi-state hourly and salaried workforce.

Develop new B2B business within an assigned territory by identifying target accounts, prospecting through cold calls and networking, meeting decision-makers, and closing inspection and service agreements. Build and manage a sales pipeline, create proposals, forecast revenue, maintain CRM records, and coordinate customer handoffs to internal operations and service teams. The role focuses on selling recurring fire protection, inspection, monitoring, and project services.

Develop new B2B business within an assigned territory by identifying target accounts, conducting outbound prospecting, meeting decision-makers, and closing inspection and service agreements. Manage the sales pipeline in HubSpot, prepare proposals, forecast revenue, achieve sales targets, and coordinate customer handoffs to operations and account management. The role sells fire protection, inspection, monitoring, and project services to commercial customers.

Quotes and sells corrective work for fire alarm, sprinkler, and suppression system deficiencies. Reviews inspection reports, prepares repair and replacement estimates, explains compliance issues to customers, follows up on open quotes, manages the sales pipeline, maintains CRM records, and meets activity and conversion targets. The role requires clear technical communication, strong organization, persistence, and the ability to work independently with customers and service teams.

Manage customer accounts receivable portfolios, maintain aging reports, follow up on collections, reconcile payments, resolve billing issues, and communicate with customers and internal teams. The role analyzes payment trends, supports collections strategies, identifies uncollectible balances, assists with write-off recommendations, and contributes to process improvements and reporting enhancements. It requires strong organization, accounting knowledge, analytical ability, Excel proficiency, and effective cross-functional communication.

Manage customer accounts receivable portfolios, maintain aging reports, follow up on collections, reconcile payments, resolve billing issues, and communicate with customers and internal teams. The role analyzes payment trends, supports process improvements and reporting enhancements, identifies potentially uncollectible balances, and assists with accounting inquiries and special projects. Candidates should be organized, detail-oriented, analytically capable, proficient in Excel, and experienced with AR, collections, or related accounting work.

Owns new-business growth within a defined territory by prospecting target accounts, engaging decision makers, selling fire protection inspection and service agreements, managing proposals and forecasts, and coordinating customer handoffs. The role requires disciplined outbound sales, territory planning, CRM management, relationship building, and achievement of revenue targets.

Manage service delivery, review contracts and scopes, reconcile billing against quotes, investigate discrepancies, communicate with customers, and coordinate technicians and internal teams. The role supports accurate month-end billing, organized digital records, and timely documentation in a high-volume environment.

Own full-cycle, high-volume recruiting for field and corporate roles. Responsibilities include reviewing applications, maintaining the ATS, coordinating interviews, creating job descriptions, supporting onboarding, sourcing candidates, conducting interviews, presenting offers, partnering with hiring managers, and improving recruiting processes and candidate experience.

Develop new B2B business within an assigned territory by prospecting target accounts, meeting decision-makers, selling fire protection inspection and service agreements, managing the CRM pipeline, preparing proposals, forecasting sales, and coordinating customer handoffs. The role requires consistent outbound prospecting, relationship building, territory planning, and achievement of revenue and margin targets.

Manage customer receivables, aging reports, payment processing, collections follow-up, reconciliations, and billing issue resolution. Partner with Operations, Service, and Account Management teams to maintain accurate accounts and improve cash flow. Analyze payment trends, identify uncollectable balances, support write-off and agency recommendations, maintain documentation, and contribute to process improvements, reporting enhancements, and special projects.

Own full-cycle recruiting for field and corporate roles, manage candidate pipelines and ATS processes, coordinate interviews, create job descriptions, support onboarding, source candidates, conduct interviews, deliver offers, and improve recruiting processes and candidate experience. Partner with hiring managers and leadership in a fast-growing, multi-location environment while using recruiting metrics to support hiring decisions.

Develops new B2B business within a defined territory by prospecting target accounts, engaging decision makers, selling fire protection inspection and service agreements, building proposals, managing opportunities in HubSpot, forecasting pipeline, and coordinating customer handoffs. The role requires consistent outbound prospecting, territory planning, relationship development, and achievement of sales targets.

Manage and grow an existing customer portfolio through renewals, retention, referrals, cross-selling, and upselling fire protection services. Identify bid opportunities, serve as the primary customer advisor, coordinate with internal service and operations teams, prepare proposals, and maintain accurate pipeline and renewal records in HubSpot. The role emphasizes relationship expansion, customer satisfaction, organization, and revenue growth.

Develop new B2B business within an assigned territory by prospecting target accounts, engaging decision-makers, selling fire protection inspection and service agreements, preparing proposals, managing opportunities in HubSpot, forecasting pipeline, and coordinating customer handoffs. The role requires consistent outbound prospecting, territory planning, relationship development, and achievement of sales targets.

Develop new B2B business within an assigned territory by identifying target accounts, prospecting decision makers, conducting sales meetings, and closing inspection and service agreements. Build and manage a pipeline using CRM and sales tools, prepare proposals, forecast revenue, meet sales targets, and coordinate customer handoffs to operations and account management. The role focuses on recurring fire protection, inspection, monitoring, and project services.

Manage customer accounts receivable, aging reports, payment processing, collections follow-up, reconciliations, billing issue resolution, and documentation. Partner with Operations, Service, Account Management, and Cash Applications teams to maintain accurate balances and improve cash flow. Analyze payment trends, escalate uncollectible balances, support demand letters and write-offs, answer accounting inquiries, and contribute to automation, reporting, and process improvements.

Own strategic technology projects or M&A partner integrations from initiation through closeout. Manage scope, schedule, budget, risks, stakeholders, communications, and status reporting independently. Coordinate Project Coordinators, collaborate across Operations, Finance, Sales, and Technology, resolve blockers, and apply PMO methodologies. Daily work includes Jira, Confluence, and Monday.com, with responsibility for executive-ready dashboards and continuous improvement of PMO standards.

Supports employees and managers across the full HR lifecycle, including onboarding, offboarding, employee relations, benefits, leave administration, workers’ compensation, compliance, records, and HRIS maintenance. The role manages employee data, assists with audits and reporting, answers HR questions, supports benefits vendors and open enrollment, and improves HR processes. It is primarily in-office at the company’s Pawtucket, Rhode Island headquarters.

Estimate and propose fire protection projects, including sprinkler, alarm, special hazard, and integrated life safety systems. Conduct site surveys, gather measurements, review construction documents, define project scope, and coordinate with contractors and internal teams. Build accurate pricing and preengineering solutions while maintaining customer relationships through calls, emails, and meetings. The role combines approximately 70% office-based estimating with field assessments and customer-facing activities.