Jobs at Encore Fire Protection

Estimate and propose fire protection projects, including sprinkler, alarm, special hazard, and integrated life safety systems. Conduct site surveys, gather measurements, review construction documents, define project scope, and coordinate with contractors and internal teams. Build accurate pricing and preengineering solutions while maintaining customer relationships through calls, emails, and meetings. The role combines approximately 70% office-based estimating with field assessments and customer-facing activities.

Develop new B2B business within a defined territory by identifying target accounts, prospecting through outbound channels, meeting decision-makers, and closing inspection and service agreements. The role manages pipeline activity in HubSpot, prepares proposals, forecasts sales, coordinates customer handoffs, and builds long-term relationships with property, facility, and business leaders. Success requires consistent prospecting, territory planning, CRM discipline, strong communication, and achievement of revenue and margin targets.

Manage and expand an existing customer portfolio through renewals, upselling, cross-selling, referrals, and new-location opportunities. Serve as the primary customer contact, identify public and private bids, coordinate proposals, and collaborate with service, installation, and operations teams to ensure delivery. Maintain accurate account activity, pipelines, renewals, and follow-ups in HubSpot while building trusted relationships in the fire protection services industry.

Supervise a pod of accounts receivable collectors, providing coaching, training, performance oversight, and accountability. Drive aged AR reduction and DSO improvement by monitoring collections activity, reviewing aging reports, prioritizing high-risk accounts, resolving disputes, and escalating complex cases. Use Esker to maintain workflows and documentation, report KPIs, identify process gaps, and collaborate with billing, branch operations, and AR Operations teams to improve payment outcomes.

Assist Journeyman technicians with laying out, assembling, installing, maintaining, and repairing commercial and industrial fire sprinkler systems. Perform hands-on field work, maintain tools and work areas, follow safety instructions, interact professionally with customers and contractors, and attend training toward required state licenses or certifications. The role requires physical work at heights, lifting up to 50 pounds, reliable transportation, and a willingness to develop technical trade skills.

Supports the President as a strategic administrative partner by managing complex calendars, domestic travel, meetings, itineraries, presentations, correspondence, leadership and board materials, confidential information, action-item follow-up, and special initiatives. The role requires anticipating executive needs, coordinating across departments, improving administrative processes, and managing competing priorities with discretion and sound judgment.

Develop new B2B business within an assigned territory by identifying target accounts, conducting outbound prospecting, meeting decision-makers, and closing inspection and service agreements. Build territory plans, manage pipelines and forecasts in HubSpot, prepare proposals, coordinate internal handoffs, and achieve sales targets. The role requires consultative selling around safety, compliance, risk, and return on investment, with emphasis on recurring service contracts and long-term customer relationships.

Estimate and develop proposals for fire sprinkler, special hazards, and integrated life safety projects. Conduct site surveys, gather measurements, review construction documents, define project scope, and coordinate with contractors, customers, project managers, designers, and field teams. Build accurate pricing and preengineering solutions while maintaining customer relationships through calls, emails, and meetings. Approximately 70% of the role is office-based estimating, with the remainder involving field assessments and customer interactions.

Develop customer relationships, review fire protection inspection reports, identify system deficiencies, prepare quotes and proposals, and sell service contracts. Serve as the primary customer contact, coordinate with operations and service teams, manage renewals and administrative documentation, and conduct customer meetings and life safety equipment surveys. The role combines office-based quoting and customer communication with site visits and face-to-face sales activities.

Develop new B2B business within an assigned territory by identifying target accounts, prospecting through outbound channels, meeting decision-makers, and closing inspection and service agreements. Manage the sales pipeline in HubSpot, prepare proposals, forecast revenue, achieve sales targets, and coordinate customer handoffs to operations and account management. The role sells fire protection services and recurring contracts to businesses and property stakeholders.

Develops new B2B business within an assigned territory by identifying target accounts, prospecting decision-makers, conducting meetings, selling fire protection inspection and service agreements, preparing proposals, managing opportunities in HubSpot, forecasting pipeline, and coordinating customer handoffs. The role requires consistent outbound prospecting, relationship building, territory planning, and achievement of sales targets.

Process weekly multi-state payroll, including timecard reconciliation, wage calculations, adjustments, deductions, garnishments, levies, and payroll distribution. Maintain accurate employee records, ensure compliance with wage laws and prevailing wage requirements, answer payroll questions, and collaborate with HR and Finance. The role also supports process improvements, automation, and reporting while meeting strict weekly deadlines.

Supervise a team of accounts receivable collectors, providing coaching, performance oversight, and workflow guidance. Drive aged receivables reduction and DSO improvement by monitoring collection activity, reviewing aging reports, prioritizing high-risk accounts, and escalating disputes. Prepare KPI reports, maintain Esker workflows, resolve billing and customer issues, and collaborate with operations and billing teams. Support collector onboarding, training, process improvements, and staffing recommendations.

Manage customer accounts receivable portfolios, maintain aging reports, process and reconcile payments, conduct collections follow-up, resolve billing issues, and identify uncollectible balances. The role collaborates with Operations, Service, Account Management, and Cash Applications teams, analyzes payment trends, supports reporting and automation improvements, responds to accounting inquiries, and helps reduce outstanding balances and Days Sales Outstanding.

Coordinates onboarding and ongoing training programs by managing schedules, participant communications, travel logistics, training materials, content libraries, rosters, completion tracking, and program reporting. Partners with facilitators, subject matter experts, sales, field teams, Enablement, and RevOps to maintain effective training operations. Gathers feedback, identifies training needs, manages learning systems, and supports scalable enablement processes.

Manage billing for more than 80 construction projects, preparing compliant AIA G702 and G703 forms, invoices, lien waivers, retainage tracking, change orders, and supporting documentation. Maintain project records in SAGE, review contracts, monitor collections, verify insurance certificates, audit project completion billing, and resolve discrepancies with project managers, clients, Operations, and Finance.

Develops new B2B business within a defined territory by identifying target accounts, conducting outbound prospecting, meeting decision makers, and closing inspection and service agreements. Builds pipelines, manages customer relationships, prepares proposals, forecasts sales, and coordinates customer handoffs to operations and account management. Uses CRM, prospecting, quoting, and productivity tools to achieve recurring revenue and growth targets.

Develop new B2B business within a defined territory by identifying target accounts, conducting outbound prospecting, meeting decision makers, and closing inspection and service agreements. Manage the sales pipeline in HubSpot, prepare proposals, forecast revenue, meet sales targets, and coordinate customer handoffs to operations and account management. The role focuses on recurring fire protection services and requires disciplined territory planning, relationship building, and consultative selling.

Develop new B2B business within an assigned territory by identifying target accounts, prospecting decision-makers, conducting meetings, and closing inspection and service agreements. Build and manage a qualified sales pipeline, present proposals, forecast performance, maintain CRM records, and coordinate customer handoffs to operations and account management. The role focuses on selling recurring fire protection, inspection, monitoring, and project services.