Search the 6 jobs at Employee Navigator

Employee Navigator is seeking a Digital Marketing Specialist to join their team at headquarters in Bethesda, Maryland. The ideal candidate should have a passion for marketing, with expertise in digital marketing tools and concepts. Responsibilities include managing campaigns in Marketo and MailChimp, developing content for various marketing initiatives, and maintaining brand assets. Qualifications include 3+ years of marketing experience, proficiency in marketing tools and platforms, creativity, and collaborative skills. Healthcare organizational experience is a plus.

Seeking an experienced Associate General Counsel with expertise in technology licensing, security, privacy, and data protection for a high-growth SaaS company. Responsibilities include drafting and negotiating agreements, advising on legal issues, developing compliance policies, and supporting IP rights.

Senior QA Analyst role at Employee Navigator, a SaaS insurance & HR technology company. Responsible for testing features including UI/UX modernization, enrollment calculations, and data transmission using APIs. Collaborate with Product and Engineering teams to ensure quality and consistency. Mentor junior team members and participate in career development sessions.

The Client Software Specialist will deliver a world-class experience to customers, guide broker clients through key moments of their customer journey, and provide solutions to clients' issues and questions. Responsibilities include training, support, process improvements, and consultation with customers. Qualifications include 5 years of client-facing experience, 3 years of professional consulting experience, customer service skills, problem-solving abilities, and proficiency in Microsoft Office products.

The Client Software Specialist at Employee Navigator delivers a world-class experience to customers by guiding them through key moments of their journey on the Employee Navigator platform. Responsibilities include providing customer support, assisting with case builds, conducting training sessions, and collaborating on process improvements. Qualifications include 5 years of client-facing experience and expertise in customer service and consulting. Bachelor's degree or equivalent experience required.

Deliver a world-class experience to clients of Employee Navigator by providing support and solutions, guiding clients through product features, and conducting training sessions. Collaborate with team on process improvements and strategies to maximize software usage. Serve as a consultant to clients and contribute to potential best practices. Resolve issues and provide solutions with general direction.