Jobs at Empire State Development

Lead the creation and operation of a statewide supplier readiness center connecting New York businesses with semiconductor construction and supply chain contracts. Build the organization, team, service model, readiness standards, CRM pipeline, and partnerships with anchor companies, prime contractors, economic development organizations, and small businesses. Develop interventions covering financing, bonding, certifications, operations, and bidding, while tracking firms from initial interest through successful contracting and advocating for underrepresented enterprises.

Designs, deploys, and maintains secure, scalable Azure cloud network infrastructure. Manages Azure networking, hybrid connectivity, routing, firewalls, identity, monitoring, storage, NetApp Files, VMware Solutions, infrastructure as code, security tooling, disaster recovery, and cost optimization. The role also troubleshoots cloud environments, supports governance and compliance, and contributes to continuous improvements and disaster recovery testing.

Leads the Economic Research and Analysis department supporting New York State economic development policy. Oversees a research team, economic data tracking, trend analysis, dashboards, briefings, benefit-cost and impact analyses, legislative positions, and business attraction research. Coordinates with agency and state stakeholders, maintains data repositories, and translates complex findings into concise, executive-ready materials for policymakers and general audiences.

Provides administrative support to WNY Project Management and regional office staff. Responsibilities include maintaining physical and electronic files, scheduling meetings and travel, answering phones, preparing documents, managing expense reports, maintaining Excel project trackers, processing invoices and fee checks, scanning records, and providing backup receptionist coverage.

Directs ESD’s Puerto Rico regional office and develops investment attraction and foreign direct investment opportunities. Provides trade assistance to New York State exporters, identifies distribution channels, delivers market intelligence, manages trade shows and missions, builds relationships with public and private stakeholders, tracks market trends, prepares reports, and represents ESD on economic and business climate issues.

Supports regional economic development initiatives through strategic planning, program administration, project management, incentive promotion, business attraction and retention, stakeholder collaboration, and public representation. Manages projects, develops performance metrics, prepares briefings and analyses, supports financing and benefit negotiations, and maintains relationships with businesses, developers, government agencies, and community organizations across the Southern Tier region.

Provide Tier I hardware and software support through phone, email, and helpdesk tickets. Troubleshoot desktops, laptops, mobile devices, operating systems, applications, networking, VDI, and remote access issues. Manage ticket follow-ups, device setup, onboarding and offboarding, conference technology, and user training. Create SOPs, coordinate with network administrators and vendors, and occasionally travel between offices. The role requires strong communication, prioritization, analytical, and customer-service skills.

Manage community and government relations for economic development and real estate projects. Build relationships with community boards, elected officials, organizations, and developers; develop community relations strategies; lead meetings and public events; monitor local concerns; and create solutions that build project support. The role requires representing the organization at hearings and community meetings and supporting statewide projects.

Monitors and administers cybersecurity infrastructure, including network security, SIEM, encryption, antivirus, patch management, secure file transfer, MFA, and SSO solutions. Performs vulnerability and penetration testing, investigates suspicious activity, supports forensic analysis and incident response, manages access controls, documents security procedures, assists with disaster recovery, and collaborates on cybersecurity policies and help desk incident management.

Leads technical program delivery for state-funded broadband infrastructure projects. Responsibilities include resolving permitting and pole-attachment delays, coordinating stakeholders and field audits, verifying construction and safety compliance, implementing quality assurance and acceptance procedures, tracking milestones and deficiencies, forecasting audit resources, and reporting risks to leadership. The role requires extensive telecommunications construction or infrastructure program-management experience, knowledge of New York permitting, broadband technologies, project documentation, and proficiency with Microsoft Office and ArcGIS.

Manage workforce development grant programs from award through final reporting. Oversee grantee training delivery, compliance, metrics, risk mitigation, funding recommendations, stakeholder relationships, site visits, success stories, executive reporting, special projects, and staff mentoring. Collaborate with government agencies, nonprofits, employers, education providers, and community organizations to improve employment outcomes for underrepresented and underemployed workers.

Provide executive and administrative support to the Regional Director and department staff, including calendar management, scheduling, travel arrangements, expense reporting, document preparation, filing, and confidential information handling. Coordinate marketing and outreach events, assist with presentations and publicity, greet visitors, manage communications, process payments and invoices, and complete special projects. The role requires strong organization, communication, follow-up, and proficiency with Microsoft Office, CRM tools, and databases.

Oversees statewide entrepreneurship development programs, including Entrepreneurship Assistance Centers, contract compliance, performance monitoring, reporting, budgets, grants, procurement, and quality improvement. Supervises staff, manages stakeholders, supports program marketing and events, and coordinates initiatives aligned with economic development objectives. Requires travel throughout New York State and collaboration with internal and external partners.

Supports the Budget Director with annual corporate and subsidiary budget preparation, quarterly variance reporting, revenue and expenditure forecasting, cash-flow analysis, roster reconciliation, and budget document reviews. Assists with financial modeling, Board materials, special projects, and miscellaneous budget-related duties.

Manages MWBE and SDVOB compliance for state-funded contracts and projects. Develops participation goals, reviews contract and grant provisions, tracks utilization and workforce participation, maintains compliance databases, prepares reports, and provides technical assistance to contractors and grantees. The role also researches certified vendors, supports outreach and workshops, improves compliance processes, and ensures adherence to New York State diversity and regulatory requirements.

Leads the creation and operation of a statewide supplier readiness center connecting New York businesses with semiconductor construction and supply chain contracts. Builds partnerships with anchor companies, prime contractors, economic development organizations, and small businesses; designs readiness standards and capacity-building programs; recruits and manages a high-performing team; integrates financing and bonding assistance; and uses CRM data to track readiness, connections, and contracting outcomes. Requires in-office work in Syracuse, in-state travel, and occasional off-hours flexibility.

Provides comprehensive administrative and operational support to senior leadership and the MPTV team. Responsibilities include complex calendar and meeting coordination, travel arrangements, correspondence and presentation preparation, expense and invoice processing, records management, office technology and supplies coordination, confidential information handling, legislative and industry tracking, and special project support. The role requires anticipating leadership needs, managing priorities, coordinating follow-up, and maintaining efficient department operations.

Administers and audits loans and grants contracts, including vendor prequalification, contract setup, invoice compliance reviews, disbursement approvals, amendments, and regulatory submissions. Maintains financial and project tracking systems, coordinates documentation with stakeholders, follows up on invoice issues, supports auditors and FOIL requests, runs financial queries, and prepares monthly invoice status reports.

Develops and supports Microsoft Power Platform, Power Apps, Power Pages, Dynamics 365, Dataverse, Power Automate, and Power BI solutions. Responsibilities include creating plugins and customizations, building integrations and data models, implementing security and governance, managing ALM, developing JavaScript and PCF controls, supporting migrations, testing, troubleshooting, monitoring, disaster recovery, and operational improvements. Collaborates with analysts, architects, stakeholders, project managers, and vendors to deliver secure, scalable business applications.

Evaluate and document IT systems requirements, business processes, workflows, data mappings, and project changes. Analyze data, develop performance reports, identify process improvements, assess risks, coordinate with stakeholders, and support testing, project governance, budgeting, and disaster recovery activities. Collaborate with IT project managers and cross-functional teams while maintaining comprehensive project documentation and communicating requirements throughout the project lifecycle.