Empathy
What's It Like to Work at Empathy?
Frequently Asked Questions
Empathy supports job satisfaction by giving employees a strong sense of purpose, clear direction, and real ownership in their work. The company is focused on helping people through life’s hardest moments, and that mission is woven into how teams set priorities and measure impact. Employees work in a low-ego, team-driven environment with transparent leadership, defined goals through an OKR model, and recognition practices that celebrate meaningful contributions and milestones.
Day-to-day, Empathy reinforces satisfaction with flexibility, growth, and wellbeing. Teams work in a hybrid, async-friendly environment with clear expectations across time zones, and employees have structured onboarding, customized development tracks, internal mobility opportunities, regular promotion review cycles, and manager training that supports long-term growth. The company also invests in employee wellbeing through comprehensive health and mental health support, generous time off, parental and bereavement leave, and resources that help people feel supported both professionally and personally.
Empathy's Benefits
Company or teams have recognition rituals for individual work
Encourages autonomy and ownership from employees
Managers give public shoutouts and celebrate employee milestones
Provides modern technology across teams
Provides resources to build team camaraderie
Encourages lateral mobility to expand skills and impact
Posts new positions internally and encourages employees to apply
Prioritizes promotion advancement based on impact
Promote from within
Provides customized development tracks
Regularly scheduled promotion review cycles for employees
Empathy offers a 360 degree semi-annual performance review cycle.
Defined values and mission statements
Our Core Principles: Demonstrate compassion with efficiency Obsess over the details to perfection Take action, assume responsibility Get comfortable being uncomfortable
Hosts in-person all-hands meetings
Hosts in-person revenue kickoff meetings
Leadership is transparent and communicative
Open office floor plan to encourage communication and collaboration
Policies promote a low-ego, team-driven culture
Prioritizes mission-driven work in decision-making processes
Prioritizes real-world impact of work in decision-making processes
Promotes a people-first, social culture
Promotes a strong in-person office culture
Uses an OKR operational model to clearly define goals and priorities
Async-friendly policies, culture that encourage work flexibility
Established expectations for communication between time zones
In-office days / expectations are defined
Our in-office days are Tuesdays and Thursday with a floating 3rd day for employees to choose depending on their personal preference.
Utilizes a flexible work schedule
Utilizes a hybrid work model
We have beautiful offices located in Tel Aviv, NYC and London where our teams work onsite 3 days per week.
