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The Senior Customer Success Manager at emnify plays a crucial role in driving customer satisfaction, retention, and revenue growth through effective upselling and successful renewal processes. Responsibilities include developing upsell strategies, managing renewal processes, providing technical expertise, building customer relationships, proactive monitoring, and cross-functional collaboration. The ideal candidate should have a minimum of 3 years of experience in customer success in a SaaS environment, good knowledge of network topics and passion for IoT, and strong upselling and negotiation skills.
Seeking a Senior Backend Engineer with expertise in TypeScript, RESTful APIs, database modeling, and cloud infrastructure. Responsibilities include designing, building, and managing billing components, developing APIs and real-time data processing applications, and deploying applications on AWS utilizing Kafka ecosystem and CI/CD tools.
Junior Account Executive at emnify responsible for driving the entire sales process, building pipelines, and managing the deal closing cycle. Collaborates with marketing and sales teams to deliver customized solutions, connect with key players, and drive strategic initiatives. Strong communication skills, ability to adapt to evolving market conditions, and eagerness for continuous learning are essential.
Support accounting team with banking, payments, and accounts payable tasks as a part-time working student. Gain practical experience in accounting processes and contribute to a collaborative team environment.