Jobs at Emi Labs

Configure and customize Emi’s AI recruitment platform for customers using internal tools. Translate business requirements into conversational logic, conduct QA and user acceptance testing, analyze implementation results, and collaborate with Customer Success, Product, Tech, and project teams. The role also improves implementation processes, platform quality, and measurable KPIs while supporting customer-focused recruiting solutions.

Generate and qualify sales leads for the LATAM market through strategic prospecting, cold calls, email campaigns, and consultative conversations. Build qualified opportunity pipelines, analyze customer personas, maintain relationships with senior stakeholders, collaborate with Marketing and Account Executives, and share business development best practices across teams and geographies.

As a Customer Support Representative, you'll address customer queries, troubleshoot issues, and document processes while ensuring an optimal experience for users. You'll work closely with the tech team and contribute insights for service improvement.

As a Technical Project Manager at Emi Labs, you'll manage enterprise client implementations, translating business needs into technical solutions while coordinating cross-functional teams and ensuring high-quality delivery of projects.

Manage relationships with enterprise clients, drive user adoption, deliver ROI presentations, and advocate for customer needs within the organization.

The Product Manager at Emi Labs will define product strategy, develop requirements, lead cross-functional teams, and optimize existing features while ensuring product success.

Emi Labs is transforming the recruiting experience for frontline workers using an A.I. recruitment assistant to automate sourcing, screening, and scheduling, ensuring fair access to opportunities for all candidates.

Lead three product engineering teams totaling approximately seven engineers. Own people management, hiring, career development, team health, delivery metrics, technical debt resolution, dependency coordination, and roadmap execution in partnership with Product and Engineering leadership. Support AI tool adoption and guide development of recruitment product capabilities, including recruiter productivity features, applicant experiences, external integrations, and interview scheduling at scale.

As a Front-end Engineer, you will lead a development squad, enhance the Emi platform, collaborate on UI/UX designs, and automate recruiter-candidate interactions.

As a Backend Engineer, you will design system architecture, program, test, and integrate microservices for interview scheduling, prioritizing candidate experience.

As a Data Engineer, you will design and maintain scalable data pipelines and collaborate with various teams to enhance decision-making with data-driven strategies.

The Account Executive will drive revenue by closing new customers, manage the sales cycle, and engage with prospect clients for SaaS products. Must have experience selling to enterprise customers and navigate complex sales structures.